The iFISH Store Avis 

5 188
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.

L'entreprise a répondu

Noté 2 sur 5 étoiles

We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus

À propos de l'entreprise

  1. Magasin de poissons tropicaux
  2. aussi dans
  3. Animalerie

Écrit par l'entreprise

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(5 188)

337 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great Customer service

They handled any issues I had quickly and the fish are doing well

27 avril 2026
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Réponse de The iFISH Store

Hi Michael;

Thanks so much! We’re really glad we could help get everything sorted out quickly and that the fish are doing great. We appreciate you choosing us and hope to see you back again soon!

Noté 5 sur 5 étoiles

Me and my dad just ordered 12 fish and…

Me and my dad just ordered 12 fish and the shipping process was immaculate and they all arrived in great condition 10/10 will recommend to anyone looking to find great fish at a great price!

14 mai 2026
Avis spontané
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Réponse de The iFISH Store

Hi PJ;

Thank you so much for the awesome review! We’re happy to hear that you and your dad had such a great experience and that all 12 cichlids arrived safely and in great condition. We work hard to make sure the packing and shipping process goes smoothly, so it means a lot to hear that it showed. Enjoy your new fish, and we truly appreciate the recommendation!

Noté 3 sur 5 étoiles

They offer 2” discus for very good…

They offer 2” discus for very good price but I received 1” and 1.5” , only 1 with 2”

27 avril 2026
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Réponse de The iFISH Store

Hi Damir;

Thanks so much for your feedback! We advertise our discus as ~2” because they typically range between about 1.5”–2” depending on the individual fish. We’re sorry the sizing wasn’t quite what you expected, but we’re glad at least one arrived right at the 2” mark. We do our best to provide healthy, well-started juveniles at a great value, and we truly appreciate you giving us a try!

Noté 5 sur 5 étoiles

Fast shipping great service and always…

Fast shipping great service and always willing to listen and help out in any way

27 avril 2026
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Réponse de The iFISH Store

Hi Joseph;

Thanks for the continued support! We’re always happy to hear that your fish arrived quickly and that you’ve had a great experience with our team. We love helping our fellow cichlid enthusiasts and making sure everyone feels supported along the way. We really appreciate your repeat business and can’t wait to help with the next addition to your tank!

Noté 5 sur 5 étoiles

Did I make a mistake ordering fish

I ordered 12 goldfish which was easy to do. They arrived safely packed well. I looked at the instructions and was horrified to see that they were for how to put the fish in a tank since I wanted them for my pond. So I did what I had done with other orders and got them into the pond. They are now doing well and seem very happy to be with my other fish. I have had them for a month.

20 avril 2026
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Réponse de The iFISH Store

Hi Lynne;

Thank you so much for sharing your experience! You definitely did not order the wrong fish! 😊 Your Comet Goldfish can do wonderfully in ponds, and it sounds like your new additions have settled in nicely with your existing fish.

The acclimation instructions included with your order are intended for introducing fish into both aquariums and ponds, since the goal is the same — helping the fish slowly adjust to temperature and water conditions before release. We’re happy to hear your method worked well and that everyone has been thriving for over a month now!

Enjoy your pond and your beautiful new goldfish, and thank you again for choosing The iFISH Store!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great communication and healthy fish!

20 avril 2026
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Réponse de The iFISH Store

Hi Jaime;

Thank you so much for your continued support! We’re so happy to hear your Discus arrived healthy and that the delivery and communication met your expectations. Enjoy your new additions, and we look forward to helping you stock your tank again soon!

Noté 5 sur 5 étoiles

The fish arrived safely

The fish arrived safely. They were the right size as ordered.

20 avril 2026
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Réponse de The iFISH Store

Hi Jean;

Thank you so much for giving us a try! We’re very happy to hear your goldfish arrived safely and were the size you expected. We appreciate your support and hope you enjoy watching them settle into their new home!

Noté 5 sur 5 étoiles

My fish arrived in great condition…

My fish arrived in great condition that's why I'm buying again

13 avril 2026
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Réponse de The iFISH Store

Hi Frank;

Thanks for coming back to us again! Glad to hear your fish arrived happy and healthy. We really appreciate the support and look forward to helping you add even more awesome fish to the tank!

Noté 5 sur 5 étoiles

Called me to say they ran out of a…

Called me to say they ran out of a certain fish i wanted. But happily replaced it with a different one on my list. Even called me and sent videos of the ones to pick from! Very accommodating!

14 avril 2026
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Réponse de The iFISH Store

Hi Jaime;

Thanks so much for coming back to us…we really appreciate it!

We’re so glad you had a good experience. When something you picked isn’t available, we always want to make sure you still get something you love, so being able to connect, chat it through, and send videos really helps make that happen.

Enjoy the new additions to your tank, and we’ll be here whenever you’re ready for the next round!

Noté 5 sur 5 étoiles

I have been a tropical fish hobbyist…

I have been a tropical fish hobbyist for over 50 years. I have dealt with many tropical fish suppliers including long distance suppliers. Many of the long distance suppliers have been a disappointment. I decided to put aside my disappointments & try IFish. The fish, cardinal tetras, neon tetras & honey dwarf gouramis arrived alive & healthy. I’ve had the fish for over a month now & all are alive & swimming. Dealing with Customer Service Representative Valerie is another reason for my recommendationshe’s simply best. Best decision I made buying fish from IFish. Will definitely be a returning customer.

30 mars 2026
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Réponse de The iFISH Store

Hi Bill;

Wow—50 years in the hobby…this means a lot coming from you!

We’re so happy to hear your tetras and gouramis all arrived healthy and are still thriving a month later. Glad that you gave us a chance after some past disappointments.

And we couldn’t agree more about Valerie—she truly cares about every order and every customer, and we’ll be sure to pass along your kind words to her!

Thank you again for your trust and support. We’re honored to be part of your fishkeeping journey and look forward to helping with your next order!

Noté 5 sur 5 étoiles

Beautiful fish!

Beautiful fish! This will definitely be my store of choice for quality African Cichlids.

7 avril 2026
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Réponse de The iFISH Store

Hi Pam;

Thank you so much! We really appreciate you coming back to us!

Glad to hear you’re happy with your African Cichlids… nothing better than seeing those colors pop in the tank! Looking forward to helping you again whenever you’re ready for the next addition.

Noté 5 sur 5 étoiles

Great service, quality fish, awesome experience

Great customer service, Valerie is awesome! I ordered the Discus 10 pack and was absolutely thrilled that they arrived within a few days after ordering. As luck would have it, they had some fish already quarantined and ready to ship. The fish arrived as advertised and I followed the acclimation protocols. Unfortunately, one of the fish died a few days after delivery, but Valerie has offered to replace the fish when I place my next order. I couldn't be happier with the quality of the remaining 9 fish, the team at iFish sent me a good mix of different colors and sizes. The Kings of the tank are acclimated and assuming their role as the Main attraction in our aquarium.

6 avril 2026
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Réponse de The iFISH Store

Hi Bill;

Thank you so much for the awesome review. We really appreciate you taking the time to share your experience!

We’re so glad you’re enjoying your Discus and that they arrived quickly and in great shape. Valerie will be thrilled to hear your kind words. She really cares about making sure every order goes smoothly.

We’re sorry again about the one loss, but we’ve got you covered on your next order. We’re happy the rest of your group is thriving and settling in beautifully. Thanks again for your trust and support—we look forward to sending more amazing fish your way soon!

Noté 4 sur 5 étoiles

Fish shipped within 48hrs

Fish shipped within 48hrs, delivery however was another issue. FedEx showed a delivery time of between 10:45 and 2:45, actual delivery time was 7:03. Luckily they were packed well, as the heat packs were dead, but the fish seem to be okay.

30 avril 2026
Avis spontané
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Réponse de The iFISH Store

Hi Kim;

Thanks so much for your feedback—we really appreciate you sharing your experience!

We’re glad to hear your cichlids arrived safely and that the packaging held up, even with the unexpected delay. That’s exactly why we take extra care with insulation and packing. Situations like late deliveries can definitely happen, and we want to make sure your fish are protected every step of the way. We’re sorry the delivery window didn’t line up as expected. That’s always frustrating, especially when you’re planning around it. But we’re happy to hear the fish are doing well.

If you ever notice anything off or have questions as they settle in, don’t hesitate to reach out. We’re always here to help. Thanks again for choosing us!

Noté 5 sur 5 étoiles

Shipping was fast

Shipping was fast, the fish are beautiful and healthy. More than happy with them

6 avril 2026
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Réponse de The iFISH Store

Hi Tanya;

Thanks so much for your kind words! Glad to hear your cichlids and plecos arrived quickly and in great shape. It means a lot to us that you’re happy with them. Enjoy your new additions, and we’d love to have you back anytime!

Noté 5 sur 5 étoiles

Fish arrived quickly

Fish arrived quickly, in great healthy, and bright and vibrant.

7 avril 2026
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Réponse de The iFISH Store

Hi Rasheed;

Thanks again for coming back to us…we really appreciate it!

Glad to hear everything arrived quick and your African Cichlids are healthy and full of color. Sounds like they’re settling in great

Enjoy them, and we’ll be here when you’re ready for the next batch!

Noté 5 sur 5 étoiles

The fish are healthy and as requested!!

I have ordered twice and the second time one of the fish was DOA. I contacted the store and they gave me an option. I ordered the third time and they kept their commitment and I was throughly pleased. Working on my fourth order soon.!!

6 avril 2026
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Réponse de The iFISH Store

Hi Mark;

Thanks much for your continued support! We really appreciate you giving us the opportunity to make things right, and we’re glad we could follow through on our commitment. Great to hear your African Cichlids are healthy and exactly what you were looking for!

We’re looking forward to that fourth order! Thanks again for being such an awesome customer!

Noté 5 sur 5 étoiles

Dealing w/co was great but shipping …

Dealing w/co was great but shipping way to long and 1 triple bag leaked enough to kill the discuss, altho the co refunded the 1 death. Yeah, would buy again but kinda pricy for the old retired fella. ADIOS

6 avril 2026
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Réponse de The iFISH Store

Hi Michael;

Thank you for the honest feedback…we really appreciate it! We’re glad to hear you had a good experience with us overall, but we’re really sorry about the delay and the leaking bag. That’s definitely not the kind of experience we want for you or your fish.

We’re glad we could at least make it right with the refund, but we know it’s still frustrating. We’ll be sure to share this with our packing team so we can keep improving.

And we hear you on the cost; especially these days. We do our best to keep our fish prices fair and our shipping as efficient as possible, but we understand it can add up.

Thanks again for your support, and we hope to see you back again down the road. Take care!

Noté 5 sur 5 étoiles

Great experience buying fish through IFISH.

Good price on fish. Excellent tracking. Fish arrived healthy in a insulated packaged and fish were double plastic bag, half water and half oxygen. Fish were very lively. The fish have been in my tank for a month now with no issues and no losses. Very happy. This is my third purchase from IFISH.

23 avril 2026
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Réponse de The iFISH Store

Hi Paul;

Thanks so much…we really appreciate you coming back to us again!

Glad to hear your African Cichlids arrived healthy and lively, and that they’re still doing great a month later. Sounds like they settled in perfectly!

Thanks again for the support and for trusting us with your fish (third time’s a charm!). We’ll be here whenever you’re ready for the next batch!

Noté 5 sur 5 étoiles

Excellent packaging and instructions

Excellent packaging and instructions
Good quality
Fish are healthy and very active

30 mars 2026
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Réponse de The iFISH Store

Hi Jedi;

Thanks so much for the kind words. We really appreciate you coming back to us!

Glad to hear everything arrived in great shape and that the fish are healthy and active. Enjoy your African Cichlids and Catfish, and we’ll be here whenever you’re ready for the next addition!

Noté 5 sur 5 étoiles

Love buying from the Ifish store

Love buying from the Ifish store. Quick delivery and fish are always in great shape!

31 mars 2026
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Réponse de The iFISH Store

Hi Adam;

Thanks so much…we really appreciate you coming back to us! It’s awesome to hear everything arrived quickly and in great shape. We’ve got you anytime you’re ready for the next round!

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