If you are going to try and call the Melton ensure that you have lots of time to spare and a charged phone. I have always had good service from the society however recent web changes and delays for... Voir plus
L'entreprise a répondu
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If you are going to try and call the Melton ensure that you have lots of time to spare and a charged phone. I have always had good service from the society however recent web changes and delays for... Voir plus
L'entreprise a répondu
I am already an investor with the Melton Building Society. It was made very easy to open this account by the professional and friendly approach of the society staff. I have since reinvested this accou... Voir plus
L'entreprise a répondu
I use the Stamford branch and prefer to speak face to face rather online. Found staff to be friendly and knowledgeable. I do agree with some comments that online system does seem to be unco-perative... Voir plus
L'entreprise a répondu
It's so great to have Melton Building Society and their wonderful staff. I would particularly like to recommend Jessica, for providing such a caring, personal and thorough approach to my requests... Voir plus
L'entreprise a répondu
The Melton is a modern, mutual building society that has been serving the people of Melton Mowbray and the surrounding area since 1875. Our success is built on being an independent, mutual society, that places customers (or members) at the heart of everything we do. Being a mutual means we don’t have to pay shareholders dividends. So we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.
Mutual House, Leicester Road, Melton Mowbray, Leicestershire, LE13 0DB, Melton Mowbray, Royaume-Uni
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I visited the branch in Melton Mowbray after losing my husband. The staff were so helpful and courteous during the most difficult time of my life. I wish all the other companies I’ve had to deal with were just as good.

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Réponse de Melton Building Society
Over the last 20 years, I have always found all the staff at the Grantham branch helpful, friendly and professional.
I've always been treated as a valued customer, nothing is too much trouble, and they take their time explaining everything to you and making sure all questions are answered.
Keep up the great work.

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It’s great to go into the Melton and speak to advisors face to face in a private room. We have been investors for 60 years as well as having our mortgage with you. You have always been competitive on the high street. Always had great service in Grantham.

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Really easy and friendly. Josh talked us through everything and helped us with the paperwork. We didn’t have an appointment but were given a private room to discuss things and got everything sorted in one go. Really great. Thank you.

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Réponse de Melton Building Society
Excellent service received today from the Melton Mowbray BS in Grantham from Zena

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Zena was very kind and helped to update my account. She was very patient with me. Thank you for your help.
Saw Amanda. Very friendly, helpful and professional. Explained everything clearly to us. It’s such a pleasure to be able to actually go into an office and speak to someone rather than having to do it all on line.

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I had arranged to attend Melton Building Society to open an account for and with my brother who is a child.
The process has been confusing for me and a sensitive one after our mum passed away.
Charlie made this process so much easier to understand and manage.
She gave us the options of accounts available to us and allowed us to weigh up which accounts would suit us. She gave valued knowledge which assisted us in our choosing.
She has such a kind friendly nature which made you feel very welcome and valued as a customer.
After this experience I feel assured that my brothers money is in the best possible place and know that should we have any questions or queries in the future Charlie will be able to help us with information and answers to our questions.

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Ben made great efforts to complete business today. He explained all the options available for us. He understood our needs and we used his advice to select the products we needed.

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I was greeted with a nice smile and a pleasant morning. He could not have been more helpful, he gave the impression that he really knew his subject.

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James is always so friendly and helpful.
Quick efficient service.

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Staff very helpful and knowleable. Always happy to answer any questions.
Professional service provided by Chris in branch, regarding porential transfer of an ISA to Melton.

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I have been with the Melton Building Society a number of years and always found the staff at the Grantham branch particularly helpful. However, on this occasion I felt Rosemary went over and above her duties in helping me and deserves a special mention.

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Very helpful staff guided me through bereavement process to advise on way forward in handling late father's accounts. Readily enabled access to father's funds to pay for his funeral. Thank you.

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Excellent, accessible location in high street.
Friendly, knowledgeable & helpful staff.
Saving like it used to be with a modern approach.

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The Customer service has been second to non, Whenever you go in to the Grantham branch, everyone is happy to help and deal with any questions that are asked of them. I have had exceptional service from Rosemary and she has helped and guided me through my recent bereavement, with professionalism , care and empathy, she had so much knowledge and helped me to get my accounts all in order I can’t thank her enough.

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