Fast delivery, lovely products.When I did have an issue with a previous order, it was sorted quickly and product arrived in time,happy days.😀
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Fast delivery, lovely products.When I did have an issue with a previous order, it was sorted quickly and product arrived in time,happy days.😀
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Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Voir plus
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I have been a customer of TOTC for a number of years now. The service has always been excellent and they have gone the extra mile to source me items, and get them to me at short notice. They have give... Voir plus
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Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Voir plus
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Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
The Keep, Creech Castle,, TA12DX, Taunton, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fast delivery, lovely products.When I did have an issue with a previous order, it was sorted quickly and product arrived in time,happy days.😀

Réponse : Top Of The Clops
I’m very disappointed with this mini Shetland head collar. I only started using it today and by the second use this afternoon the metal clip had already snapped.
It’s a real shame because the collar itself is lovely and fits my Shetland very well. Unfortunately the quality of the clip has really let it down. Because it broke while I needed to bring my Shetland in, I had no choice but to temporarily hold it together with a cable tie.
I’ve sent an email with photo evidence and I’m hoping a refund can be arranged. It’s frustrating as this would have been a great head collar if the hardware had been more durable.

Réponse : Top Of The Clops
First time ordering and very pleased. Katie went above and beyond to find me what i was after. Best customer service ive received.

Réponse : Top Of The Clops
I ordered a couple of wolf wear thermal gloves. They are warm and arrived in time and Katie was very accommodating and kept me informed with delivery.

Réponse : Top Of The Clops
After a mix-up and delay with the item , nothing was too much trouble for Katie to compensate and rectify the issue.
I received my product within two or three days.
Very pleased with my purchase and with the service provided.

Réponse : Top Of The Clops

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Only used it once and seems to work pretty well plus my horse didn't mind me using it on her face and she hates her face brushing so big win for me.
From the point I ordered I felt that the sales team were client focussed, as they immediately contacted me to advise that it would not be possible to get their product to me pre-Christmas. This was not an issue (as it wasn't a present), but it sent a clear message that they value their clients and communicate properly.
The boots themselves were for my wife who has nothing but praise for their comfort, practicality and quality - and she is not easy to please!
So, if you are looking for good products at a reasonable price, all supported by a user-friendly sales team, then I recommend Top Of The Clops to you.

Réponse : Top Of The Clops
Great communication, what I ordered was out of stock however as soon as it was available it was posted out to me in good time!
Great service

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A great company to deal with. Communication was fabulous and really happy with the product. Would highly recommend

Réponse : Top Of The Clops
Ordered off them great communication accompanying with faster delivery that was needed .
Verry good at keeping uptodate with tracking info and updates .
Item arrived well packed and perfect . Recommend 100%

Réponse : Top Of The Clops
Took over a week to post out, said they were sending next day delivery, item hasn’t arrived a further week on, which they are aware of but they are not answering phone or responding to messages. They use Evri so beware. Poor customer service.

Réponse : Top Of The Clops
A lovely company - amazing communication, great products and a great choice of products. Would recommend to everyone.

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I love your range of products. The waterproof gloves I have just bought are a game changer!

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Réponse : Top Of The Clops
Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his net lasts alot longer! The net is woven rather than knotted so it's kind on teeth too! Highly recommend and great company to deal with too!

Réponse : Top Of The Clops
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