Broken lead rope, cannot be used, clip to attach completely snapped off, when arrived last week. So sad, lovely headcollar, useless lead rope to clarify, the company has been very good and will send a... Voir plus
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Lisez les avis des autres
Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Voir plus
L'entreprise a répondu
The communication is absolutely fantastic! The products are excellent( as are the offers!) the only downside for me is the delivery time - took a very long time to reach the Isle of Man 🇮🇲 packagin... Voir plus
L'entreprise a répondu
Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
Coordonnées de contact
The Keep, Creech Castle,, TA12DX , Taunton, Royaume-Uni
- 07708 842362
- info@topoftheclops.co.uk
- www.topoftheclops.co.uk
4,5
Excellent
123 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery Slow
Ordered a couple of times from this company. Only thing that let's it down is the 3 weeks delivery
22 mars 2025
Great communication
Great communication, lovely item as described and better price than others
23 mars 2025
Réponse de Top Of The Clops
Thank you so much for the review - we are glad you are happy with everything
Réponse de Top Of The Clops
Thanks so much for your review. Glad you were happy with your shampoo
Ordered a supplement 11 days ago
Ordered a supplement 11 days ago, still not here and can’t contact anyone. Have called and emailed numerous times with no reply.
28 mars 2025
Avis spontané
they had a delay with the manufacturer…
they had a delay with the manufacturer but kept me up-to-date all the way through - great service!
20 mars 2025
Réponse de Top Of The Clops
Thanks so much for your review Julie - glad you were happy with everything
First time ordering from this company
First time ordering from this company, easy to order. My product was a pre order item which took very little time to arrive and was posted to me very quickly.
19 mars 2025
Réponse de Top Of The Clops
Hello Liz thank you so much for your review. We are so pleased you are happy with everything
Excellent communication from seller
I pre ordered special addition buckets which were delayed in distribution, however the communication was excellent & I was given the option of a refund or to wait until they were available.
16 mars 2025
Réponse de Top Of The Clops
Thanks so much for your review Beth - so glad you are pleased and hope your love your buckets
The product I bought was on pre order
The product I bought was on pre order. Due to manufacturing issues it was late being despatched . The company let me know by email what was going on , and when it in its way ! And we are very happy with the product we were waiting for ! Thankyou 👏🏻😍
14 mars 2025
Réponse de Top Of The Clops
So glad we eventually got these to you after all the manufacturing delays. So pleased you are happy with the purchase. Thanks for the review
Réponse de Top Of The Clops
Thank you so much Ange - really pleased you are happy with your rug and the service
Really happy with my order
Really happy with my order, amazing customer service and great products on offer.
Thank you
5 mars 2025
Avis spontané
Réponse de Top Of The Clops
Thank you so much for your review Toni, so glad you are happy with everything
Very fast delivery very pleased would…
Very fast delivery very pleased would definitely shop again
27 février 2025
Réponse de Top Of The Clops
Thanks so much for your review Lisa, really glad you are happy.
Very helpful when the product I ordered…
Very helpful when the product I ordered wasn’t in stock. Gave me other choices and fast delivery
24 février 2025
Réponse de Top Of The Clops
Thank you so much Carron for your review - so glad we could help and that you were happy
Fast and furious
28 janvier 2025
Réponse de Top Of The Clops
Thank you for your order and for your review. Thanks for buying from our small business
Réponse de Top Of The Clops
Thanks so much for your review Kelly. So pleased you are happy with everything
Réponse de Top Of The Clops
Thank you so much for your review Katharine. So glad you are happy with everything
Quick delivery pleased with my item 👍
7 janvier 2025
Réponse de Top Of The Clops
Thank you so much for your review Kerrie. Really glad you are so pleased
Lovely family run business who care about their customers
Lovely family run business who care about their customers.
Kept in touch with me throughout the order process and let me know of a delay with a product.
31 décembre 2024
Réponse de Top Of The Clops
Thank you very much for your review Kate , really pleased to hear you were happy with everything
Very easy to use website
Very easy to use website, product arrived quickly and ontime. Good quality product. Well packaged and environmentally friendly and recyclable ♻️
6 décembre 2024
Réponse de Top Of The Clops
Thanks so much Sarah for your review. So pleased you were happy with everything
Highly recommend!
Highly recommend!
Excellent customer service and communication
Can not fault them!
14 décembre 2024
Avis spontané
Réponse de Top Of The Clops
Thank you very much for your review Chloe. So pleased you were happy with your experience with us
Out of stock items arrived within time frame expected after I was given option to wait or refund…
Ordered items a couple of months ago but one was out of stock due in October. Given options for refund or wait. I decided to wait and pleased to say remaining items arrived in the expected time. Great service and will use again.
23 octobre 2024
Réponse de Top Of The Clops
Thanks so much for your review - glad we were able to help get all your items to you
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