I was offered far more than other companies. The packing arrived quickly with simple instructions. I was paid out within 24hrs of dropping it off at the post office. Really impressed and keep telling... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
An absolute pleasure to deal with, the process was so easy and no trying to haggle down the price on a phone that’s in perfect condition. Makes a change to deal with such an honest company. I won’t be... Voir plus
L'entreprise a répondu
Got quoted on a comparison site, sent phone off and next day got my payment (amount quoted) quick and easy service. Would recommend! Thank you 🙏🏼
Was slightly wary as despite the reviews being mostly positive there were one or two examples of people getting their valuation knocked down. Not at all the case for me, I have been paid my full valua... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Coordonnées de contact
Future House, Marshfield Bank, CW2 8UY, Crewe, Royaume-Uni
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Service
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was Royal Mail 24 Hrs & sent a text message to say they'd recieved it & made payment the very same day. What can I say.... 5* Service. Would Definitely Use again for sure !
2 juillet 2026
Réponse de We Buy Tek ™
Hello James,
Thank you so much for your fantastic review!
We're delighted to hear that we exceeded your expectations. We understand that sending your device to a company for the first time can feel uncertain, so it's great to know that our quick communication, fast turnaround, and same-day payment helped make the process a positive one.
We really appreciate your kind words and are grateful that you'd choose to use us again. Thank you for your trust and for taking the time to share your experience!
We look forward to helping you again in the future.
WeBuyTek Team!
Great with quick payment
Great with quick payment. Sent my phone off to them, the offer was (as expected) reduced due to the broken screen, but still more than Apple pay. Tested and paid out within 2 hours of them receiving the phone.
30 juin 2026
Avis spontané
Réponse de We Buy Tek ™
Thank you for your review! We're glad you were happy with our offer and our quick turnaround. We appreciate your support and hope to help you again in the future!
WeBuyTek Team
Great service
Great service - Although I didn't receive the full price I initially hoped for, after the phone was re-evaluated, the revised offer was fair. Overall, I'm happy with the experience and would use them again.
30 juin 2026
Avis spontané
Réponse de We Buy Tek ™
Hello Richard,
Thank you for taking the time to leave us a review.
We're pleased to hear that you were happy with the overall experience and that you felt the revised offer was fair. We always aim to provide accurate valuations based on the condition of each device, and we appreciate your understanding when a re-evaluation is necessary.
Thank you again for choosing us. We look forward to helping you again in the future!
WeBuyTek Team!
The same old story!
The same old story !
They offer an attractive price, but inevitability find something wrong and 'revise' their offer down. Down to an insulting level. To improve customer experience I would suggest that they revise their website that permits customers to more accurately describe their phones in order to avoid this charade.
29 juin 2026
Avis spontané
Réponse de We Buy Tek ™
Hello,
We're very sorry to hear about your experience and understand how disappointing this must have been.
We'd like the opportunity to look into what happened and review your case in more detail. Please contact us with your details, including your order number, and our team will investigate this further.
We appreciate your feedback, as it helps us improve both our service and the accuracy of our website.
WeBuyTek Team!
Use with caution and take photos as proof
I ultimately got the price I was originally quoted, but We Buy Tek certainly tried their best to not pay it!
I sold my iPhone through them recently. My iPhone was in perfect working condition, but with a cracked glass casing, hence why I processed the sale as "faulty", as the website clearly states that deep cracks to the casing is accepted under the "faulty" category.
After We Buy Tek received my phone, I instantly received a notification to say there was a problem and they were HALVING the offered price due to "white spots on the LCD screen" and "cracked casing" meaning the phone was unsellable. The screen had absolutely no problems when I sent it off and the cracked casing was supposed to be acceptable under the faulty category, so I quickly declined as this was unacceptable. I received an auto-reply to say that someone would be in touch with return details.
I then very quickly received an email to say a manager had approved a slightly increased amount, no questions asked, which seemed odd to me. If they truly though the phone wasn't of any value as they were claiming, then why increase the offer immediately with no other questions? I replied to say ANY reduction isn't acceptable as the screen had no issues at all when I sent it and I asked for proof of the alleged damaged LCD screen, plus the cracked casing was the reason I sold the phone as faulty. Luckily I had taken multiple photos prior to packaging and sending, so I attached these too.
Funnily enough, I received no "proof" of the LCD screen damage and then suddenly received full payment of the original offer, but no email or response to clarify, so I asked for confirmation of what had actually been processed and what had happened. Upon the reply to this request, I was told it was an "error" by the technician who reviewed the phone and mis-diagnosed the issues, and that mistakes happen.
I agree that mistakes happen, but I am not naive enough to believe that in this case given the timeline, and I have seen other reviews which state very similar experiences from this company.
I wouldn't use this service again, as I would not trust them and I believe they just wanted to try their luck at knocking down my price without reason and hoping I either wouldn't have proof or would just give in and accept a halved offer.
I would advise others to use with a lot of caution. Make sure to take photo evidence.
25 juin 2026
Avis spontané
Réponse de We Buy Tek ™
Hello Rebecca,
Thank you for taking the time to share your experience. We're very sorry to hear that the process left you feeling this way, as this is certainly not the level of service we aim to provide.
We understand how frustrating it must have been to receive a revised offer, especially when you believed your device had been accurately described and had taken photos before sending it. While our technicians assess every device individually, we acknowledge that errors can occasionally occur during inspection, and we're sorry for the confusion this caused in your case.
We'd really appreciate the opportunity to review your experience in more detail and address any remaining concerns. Please could you contact our customer support team with your order number so we can investigate the inspection process and discuss this with you directly?
Your feedback is important to us, and we're always looking for ways to improve both our processes and our communication. We hope you'll give us the chance to restore your confidence.
WeBuyTek Team
Great company
Great company, fast payment and only company not to mess about after on the price
17 juin 2026
Réponse de We Buy Tek ™
Hello,
Thank you for your kind feedback! We're delighted to hear you had a positive experience with our fast payment process and transparent pricing. We pride ourselves on being straightforward and reliable from start to finish.
We appreciate your support and look forward to working with you again in the future. 😊
WeBuyTek Team!
Réponse de We Buy Tek ™
Hello Fernando,
Thank you for your review! We're glad you were happy with the service, pricing, and quick turnaround. We appreciate your support!
WeBuyTek Team!
Full amount paid - super fast
Full amount paid, money received within a few hours
19 juin 2026
Avis spontané
Réponse de We Buy Tek ™
Hello Mr Smith,
Thank you for your fantastic review!
We're delighted to hear that you received the full quoted amount and that the payment reached you within just a few hours. We always aim to make the process as quick, smooth, and hassle-free as possible.
We really appreciate your feedback and hope to do business with you again in the future!
WeBuyTek!
Very impressed, quick and easy
Very impressed, payment received the same day they received my phone.
19 juin 2026
Réponse de We Buy Tek ™
Hello,
Thank you for your kind review!
We're delighted to hear that you were impressed with our service and that your payment was received on the same day we received your phone. Providing a fast and efficient experience is something we always strive for.
We really appreciate your feedback and thank you for choosing us!
WeBuyTek!
Réponse de We Buy Tek ™
Thank you for your review! We're glad you were happy with the service, pricing, and quick turnaround. We appreciate your support!
WeBuyTek
I sold my old iPhone 14 Pro which was…
I sold my old iPhone 14 Pro which was broken. I was offered £60 as trade in from my network provider but got £260 from WeBuyTek. The process was simple and payment was quick. Would recommend.
9 juin 2026
Réponse de We Buy Tek ™
Thank you for your review!
We're delighted to hear you received a great price for your iPhone 14 Pro and found the process simple, with quick payment. We really appreciate your recommendation and your support.
Kind regards,
The WeBuyTek Team
Speedy payout.
The time involved in the receipt of phone to cash in my bank was exceptional. I put my phone as faulty as it had a cracked back and many scratches and the price was honoured. Very happy.
9 juin 2026
Réponse de We Buy Tek ™
Thank you for your review!
We're pleased to hear that you were happy with both the speed of our service and the valuation you received. We aim to provide fair offers and fast payments, so it's great to know we delivered on both.
Thank you for choosing WeBuyTek, and we appreciate your support!
Top customer service and rapid payment…
Top customer service and rapid payment and processing. Thanks
16 juin 2026
Réponse de We Buy Tek ™
Thank you for your review!
We're delighted to hear you were happy with the speed of the service and that we were able to honour the quoted price for your phone. Providing fair valuations and fast payments is what we aim for, so it's great to know you had a positive experience.
Kind regards,
The WeBuyTek Team
Réponse de We Buy Tek ™
Hello Stephen,
Thank you for your kind review!
We're thrilled to hear that you found the process hassle-free and enjoyed a smooth experience from start to finish. Providing quick payments and excellent service is what we strive for, so it's great to know we delivered.
We appreciate your support and hope to assist you again in the future!
WeBuyTek Team!
This is the second time I’ve used this…
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that matched the condition terms and descriptions and have been knocked down, whereas both times I’ve used this company they paid what they said. Wouldnt hesitate to use again.
15 juin 2026
Réponse de We Buy Tek ™
Hello Hannah,
Thank you for coming back to us again! It sounds like we're becoming a bit of a habit now — you just can't get rid of us! 😄
We're thrilled to hear you've had a great experience both times and that we've paid exactly what was quoted without any surprises. Fair offers and straightforward service are what we're all about, so it's fantastic to know that's been your experience.
Thanks for your trust and support — we'll be here whenever the next phone is ready for a new home!
WeBuyTek Team!
Really easy to use
Really easy to use, everything I needed was posted out to me, I sent the phone on Friday and I received payment on the Monday for the amount I was quoted online. Thank you
15 juin 2026
Réponse de We Buy Tek ™
Hello Sophie,
Thank you for your fantastic review! We're delighted to hear that the process was easy and straightforward, and that you received exactly the amount quoted online.
It's great to know your payment was completed so quickly after sending your phone.
We really appreciate your feedback and thank you for choosing us. We hope to help you again in the future!
WeBuyTek Team!
Perfect service!
Perfect, highly recommend from start to finish. Super fast. Organised and simple process. Posted my phone last night and I received the payment today, and the price they offered! 100% better service than another company that I had to chase my payment from! Thank you
12 juin 2026
Réponse de We Buy Tek ™
Thank you so much for your fantastic review! We're delighted to hear that you found the process simple, organised, and fast from start to finish. It's great to know your payment arrived promptly and that we were able to offer the price promised. We really appreciate your recommendation and your trust in our service. Thanks again for choosing us, and we hope to help you again in the future! 😊
WeBuyTek
I really recommend this company
I really recommend this company! When you get quoted a price you think the company will try to find faults with the phone to reduce the payment but this company didn’t! My phone was in a bad condition and they still paid the price quoted :) More than anywhere else was offering!!!
12 juin 2026
Réponse de We Buy Tek ™
Thank you for the great review! We're so pleased to hear you were happy with our fair valuation process and that we honoured the quoted price. It's fantastic to know we could offer more than other companies and provide a positive experience. We really appreciate your recommendation! 😊
WeBuyTek
Réponse de We Buy Tek ™
Thank you for your review! We're glad you were happy with the service, pricing, and quick turnaround. We appreciate your support!
-WeBuyTek Team-
Excellent service and received exactly…
Excellent service and received exactly what I was quoted and it was rapid!
21 mai 2026
Réponse de We Buy Tek ™
Thank you for your review! We're glad you were happy with the service, pricing, and quick turnaround. We appreciate your support!
-WeBuyTek Team-
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.