My week in l2a is sick af. Shoutout to ben he’s been well good, as a good friend once said: An absolutely outstanding ski rep. Friendly, organised, and always going the extra mile to make sure ever... Voir plus
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My week in l2a is sick af. Shoutout to ben he’s been well good, as a good friend once said: An absolutely outstanding ski rep. Friendly, organised, and always going the extra mile to make sure ever... Voir plus
L'entreprise a répondu
Events organised on our trip during the week were poor. Food was warm and tiolets were blocked. Accomdation was really poor. We are all middle aged (or near) and yet we had accomodation arranged for... Voir plus
L'entreprise a répondu
Planning, preperation and execution of our ctrl.altconnect launch trip could not have gone better. Finn, Brad, Issy and the rep team such as Louise, Lottie, Sierra and Frankie made our week in L2A b... Voir plus
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Whiteroad handled a massive group of us (200-300) pretty flawlessly, organised events and even had people looking out for those among us who maybe got a little bit too pickled. Our room rep, Ruth,... Voir plus
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Beech House, Gatley Rd, Cheadle , SK8 1PY, Manchester, Royaume-Uni
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WhiteRoad have been fantastic in assitsing me in organisinging a large group Ski Trip (180 persons). Any requorement or desire that we have had the WhiteRoad team (Finn) have been fantastic in assisting with trying to arrange (of course not everything is possible) and help with.
As part of setting up the ski trip the team set up a requirements capture session, finding what we want and what we don't as part of the trip and the come back with options. We must have asked for at least 20 quotes and the team where happy to ablige. Though out setting up booking in pages Finn was always there for any questions or assistance needed. Could not recommend WhiteRoad enough!

Réponse de whiteroad.co.uk
I travelled to Les deux Alpes at Easter and everything ran really smoothly. I got all my vouchers in advance which made getting everything I needed super easy - aiming to book again this season!

Réponse de whiteroad.co.uk

Réponse de whiteroad.co.uk
DO NOT BOOK
Worst run company I have ever dealt with. Somehow make errors on the most simple of tasks. Booking us all on different transfers for a group booking. Customer service may as well be non-existent considering how useless they are. Simply stopped responding to my emails instead of attempting to fix the problem. Has been months now and have not received my security deposit back despite all fellow members of my accommodation receiving theirs.
No matter how good the deal may seem, DO NOT BOOK!
CAUTION - Do not use!
We booked our trip for 14 people in April 2023, 7 weeks before we were due to go i had to contact our hotel to find out basic information that Whiteroad were unable to provide. To our shock, the hotel had no reference to our booking what so ever, Whiteroad in fairness scrambled together another hotel in a different resort just in time. Just dont bother booking with Whiteroad this should never have happened and it seems others have had similar experiences. To add to this whilst out there, the arranged transfer Whiteroad had booked us wanted to collect us from resort at 8am to make a 2pm flight... the airport was an hour away. We had to ring the transfer company and pay an additional £200 euros to leave at a reasonable time. This just added to our disappointment with the holiday. Wont be using again.
Services are an absolute shambles, it’s took all day to try find our ski gear, receiving no answers from any of your customer services/ representatives either. Ski equipment shop didn’t even know we were coming and also emphasized how S*** the company was!?
We were back and forth between towns getting told one thing and another literally all day. Also we were given instructions on where to collect our ski passes but then were sent on a goose chase to then be told that reps collected our ski pass? Please tell me why we can’t just collect the ski pass, helmet, skis and boots all from one place? instead of going to 4 seperate locations back and forth for ski equipment, helmets, event wristbands and helmets.
The company really need to work on their departure docs as half of the information provided to customers was not even accurate. I do not recommend this to anyone unless they want to ruin their own holiday. This really couldn’t of gone any worse. Unbelievable.
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