Wholesale LED Lights Avis 

1 216
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I decided to brighten up my fireplace by adding a cob strip light along the underside of the mantle shelf but did not want battery or USB powered. I also wanted to be able to dim the light if possibl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a returning customer to Wholesale LED Lights, and the service is always outstanding. The LED strips and all the other associated products are a great quality, and I am absolutely happy with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Spoke with a very friendly and helpful member of staff today. Nothing was too much trouble and all my requirements were easily sorted. Great company to deal with.

L'entreprise a répondu

Noté 5 sur 5 étoiles

As someone who did not have a clue what I needed or the best set up for our kitchen the whole process has been brilliant. I have had clear, informative advice and they even built my basket for me. I d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

Wholesale LED Lights are an award-winning retailer of LED lighting, specialising in Strip Lights, Panel Lights, Light Bulbs, Spotlights, Downlights, Floodlights, High Bay Lights, Indoor & Outdoor Fittings and more, with over a decade in the industry. Our product catalog spans over 3000 products, with both domestic users and trade clients enjoying our services.


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4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(1 216)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Dee was truly wonderful

Dee was truly wonderful. He provided me with the support I needed to make my purchase and handled everything with such professionalism. I'm really grateful for his help and couldn't be happier with my decision.

12 juin 2025
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Réponse de Wholesale LED Lights

Hi Nick! Thank you so much for your brilliant review! It's great to hear that Dee provided you with such amazing service. If you ever need anything else in the future, just let Dee or the rest of the team know on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Great Service, Great People

Wholesale LED have become my first stop for all things LED, the range is great, prices are good and there’s always a helping hand available for all your queries.

Simon was a great help on my latest order, where I wanted a ‘ready to install’ option and within a couple of minutes the order was ready to access in my account - couldn’t have been easier, thanks again Simon

3 juin 2025
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Réponse de Wholesale LED Lights

Hi Michael! Thank you so much for your fantastic review! It's lovely to hear that Simon made your purchasing journey so much easier. If you need anything else from us, Simon and the rest of the team would be more than willing to help you on 0116 321 4120. The WLED Team.

Noté 1 sur 5 étoiles

Be aware that the guarantee is not fit…

Be aware that the guarantee is not fit for purpose. I purchased garden cob lighting along with transformers etc for my electrician to install in the garden. The company reassured me that the products had a 5 year guarantee as the product was so good.

Two moths in and the lights have stopped. Contacted them with pictures and they said they would fix them if I sent them back. I would need to pay my electrician to come back and uninstall and then pay again to reinstall. I explained this and they were not interested. Offered to send me a pre paid envelope. Won’t bother with needless emails and shall go through the small claims court.

My advice is to anyone looking for LED lighting, go somewhere else. They have a video on YouTube which makes you feel that they are reputable. Save yourself the hassle and go somewhere with proper customer service and satisfaction.

16 mai 2025
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Réponse de Wholesale LED Lights

Hi Andrew, firstly I'd like to apologise for the experience you have had with us. It is standard company procedure to get the faulty units back before we dispatch replacement lights. This is so that we can identify any faults and use them to improve the quality and durability of our products for the future. It is unfortunate that you've refused the free post label from us, as we have made attempts to absorb all of the cost that we're liable for on our side. If you change your mind, our team are still happy to help you on 0116 321 4120.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, Simon was very helpful, and the lights look amazing

9 mai 2025
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Réponse de Wholesale LED Lights

Hi Ian! Thank you so much for your great review! It's great to hear that Simon was such a huge help for you, and that you're pleased with your lights. We'd love to see what they look like! If you do need anything else from us, please just give us a shout on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

super helpful every time

Dee is super helpful every time I need advice or placing an order. Very patient. My go to place for LED lights.

1 mai 2025
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Réponse de Wholesale LED Lights

Hi Jasbir! Thank you so much for your great review! It's great to hear that Dee is always such a help for you, and we'd also like to thank you for your repeat business, it's very much appreciated! If you need anything else in the future, Dee and the rest of the team are always on hand on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Was looking for some 6x6 ceiling tiles…

Was looking for some 6x6 ceiling tiles lights, was assisted by Simon who took his time explaining the different shades of light and what would suit best for my need. Found him very pleasant and helpful. I will surely use them again and recommend to friends and family.

23 avril 2025
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Réponse de Wholesale LED Lights

Hi Nafisa! Thank you so much for your brill review! It's lovely to hear that Simon was such a huge help for you, and we're really pleased that you're happy with your experience :) if you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

The assistant was very helpful and…

The assistant was very helpful and explained everything clearly to make sure i got the right system for my needs

17 avril 2025
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Réponse de Wholesale LED Lights

Hi Peter! Thank you so much for your great review! It's great to hear that the service was up to scratch and that you got exactly what you needed. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Can't fault em to be honest

Can't fault em to be honest. Was slightly dubious having read the negative comments on here but was in a hurry for the fittings so took the plunge.

Thought it was gonna go pear shaped when they only had 2 of the 4 fittings in stock but I needn't have worried. A quick chat with Dee and she got the 2 they had on the shelf away on a next day courier and sent the other 2 a few days later when they arrived in from their supplier which was enough for me to get them fitted and the facia back together.

Can't fault the service I received, communications were great start to finish and the lady did her best to make sure I could get on with the awkward part of the job as it was all in bits.

7 avril 2025
Avis spontané
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Réponse de Wholesale LED Lights

Hi Graham! Thank you so much for your review! It's great to hear that Dee was such a huge help for you, and you got all the fittings you needed. If you need anything else from us, feel free to give us a call on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Georgia was prompt and found my…

Georgia was prompt and found my delivery with ease, very good customer service

2 avril 2025
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Réponse de Wholesale LED Lights

Hi Penny! Thank you so much for your great review! It's brill to hear that Georgia was such a huge help for you. If you need anything else from us, please just give us a call on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Very highly recommended the quality of…

Very highly recommended the quality of the LED strips are very, very good I was guided through my whole set up by our sales rep named kaz i’ll be very well and you also get a five year warranty, which is excellent

3 mars 2025
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Réponse de Wholesale LED Lights

Hi Upinder! Thank you so much for your brilliant review! It's great to hear that Kaz did such a great job advising you. If you need anything else in the future, just let us know on 0116 321 4120. The WLED Team.

Noté 1 sur 5 étoiles

A company that has lost its way? Better service and reliable products can be sourced from a major online retailer.

In the past I've used this company to supply lighting for housing projects. It had a guarantee scheme to replace faulty items that failed. Orders started to be incomplete and direct replacements were no longer available. Some batches of lamps had items that failed upon powering up. The last small order for a standard item resulted in it being out of stock even though it showed available. A replacement was suggested and a month later, after no delivery, they claimed they had to be bought in. The equivalent item is readily available online and on supermarket shelves, as well as tool stockists.

25 mars 2025
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Réponse de Wholesale LED Lights

Hi David, firstly I'd like to apologise for the level of service you have experienced. The experience you've had is, unfortunately, a result of errors on our part that we have to hold our hands up to. We have issued a full refund to you and that should be with you in the next few days, and can only apologise again for the service you experienced. The WLED Team.

Noté 5 sur 5 étoiles

Really good service

Really good service - Simon was brilliant, very knowledgeable and helpful, highly recommend

18 mars 2025
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Réponse de Wholesale LED Lights

Thank you so much for your amazing review! Great to hear that Simon was such a massive help for you. If you need anything else from us, just let us know on 0116 321 4120! The WLED Team.

Noté 5 sur 5 étoiles

Dee helped me from order to…

Dee helped me from order to installation guidance. Really fast response to questions. Highly recommended.

28 février 2025
Avis spontané
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Réponse de Wholesale LED Lights

Hi Simon! Thank you so much for your review! Dee is great at this kind of thing, and it's brill to hear that he was such a help for you. If you need anything else from us, please feel free to give us a shout on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Ordering was simple and received very quickly

Ordering was simple and received very quickly. One of the light bulbs didn't work out of the 26 but within two days two replacements were received. Excellent sales and after sales. Recommended without hesitation and will use again.

21 janvier 2025
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Réponse de Wholesale LED Lights

Hi John! Thank you so much for your great review! It's brill to hear that you were pleased with the experience and service. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful - I approached Simon without a clue of what I was doing and after a bit of back and forth he had given me a quote for everything I needed to complete my project all made up. Had been messing about for weeks prior to this contact.

27 janvier 2025
Avis spontané
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Réponse de Wholesale LED Lights

Hi Christopher! Thank you so much for your great review! It's brill to hear that Simon was such a massive help for you. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.

Noté 1 sur 5 étoiles

You'll be dissappointed

Again emails not answered, left with failed parts, Think carefully before using this company

10 janvier 2025
Avis spontané
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Réponse de Wholesale LED Lights

Hi Deborah, our apologies for the experience you've had with us. Having spoken to my colleague in customer services, your email was sent on Saturday while we were closed. Once we opened back up for the week on Monday, my colleague emailed you back saying that you can send back your faulty items for your warranty claim. We look forward to resolving this issue for you. The WLED Team.

Noté 5 sur 5 étoiles

Going the extra mile!

I’m not at all technical savvy, so I explained to Kaz roughly what I wanted. He took it from there and produced an order for what I needed.

When the items arrived I was able to construct the system but had a problem pairing the remote control. I phoned Kaz up and he took me through the process. Problem solved!!

To me Kaz went the extra mile to ensure he had a satisfied customer. First class.

13 janvier 2025
Avis spontané
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Réponse de Wholesale LED Lights

Hi Janet! Thank you so much for your great review! It's brill to hear that Kaz was such a great help for you. If you need anything else in the future, Kaz and the rest of the team would be more than happy to help - just give us a shout on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Great customer service

Big shoutout to the team at wholesale Led lights and especially to Simon. Simon was a great help from the start, I sent him the details of what I was needing and within the day he had already got back to me with a quote.

16 décembre 2024
Avis spontané
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Réponse de Wholesale LED Lights

Hi Jack! Thank you so much for your review! It's great to hear that Simon was such a help for you. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

Noté 4 sur 5 étoiles

I found the website a little difficult…

I found the website a little difficult but had excellent service on the phone (from Simon) with the order fulfilled without delay and soon received. The product (seamless LED tape) has now been in service for some weeks - an upgrade to a much older LED system - and is a significant improvement with no hitches. All very satisfactory. Would have been 5* but for the website!

16 décembre 2024
Avis spontané
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Réponse de Wholesale LED Lights

Hi David! Thank you so much for your review! We're glad to hear that Simon was able to help you out with your strips order :) if you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

Noté 5 sur 5 étoiles

Great customer service

I want to extend a massive thank you to Dee and Simon who were incredibly helpful with placing my LED strip lighting order. They talked me through all the parts that would be required to power long strips of led lighting and ensured they provided the best price as well. They managed to ship the order out ASAP and I received it within 2 days.

Extremely professional and wonderful customer service!

13 novembre 2024
Avis spontané
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Réponse de Wholesale LED Lights

Hi Dr Patel! Thank you so much for your fab review! It's really great to hear that both Dee and Simon were such a help for you, they're both very experienced in dealing with strip light orders. If you need anything else from us in the future, we'd be more than happy to help you out on 0116 321 4120. The WLED Team.

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