I purchased a jacket in size 2XL which according to the company’s size guide was larger than my usual size. The jacket was far too small across the waist and hips. It was difficult to contact the comp... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Made a purchase online but queried the price. My enquiry was dealt with promptly and efficiently, explaining the need to convert from AU$to US$ which changed the price. Once that was explained and m... Voir plus
Due to operator error I ordered the wrong size! The coat is just as described, great color and well constructed but, sadly way too small. The online return process was prompt and all my questions were... Voir plus
L'entreprise a répondu
I wanted to order a jacket the price was 59 New Zealand dollars. Went through the whole process and at the last moment the price changed to US dollars - Twice the price!!! Luckily I saw this before... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Windbreaker is a timeless year-round jacket that is equally stylish and comfortable. Its ageless classic appeal makes it stand apart since it will be in fashion for years to come.
Coordonnées de contact
166 - 42 147th Ave, Jamaica, 11434, New York, Etats-Unis
- 1-929-552-3926
- info@wjacket.com
- www.wjacket.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I eventually recieved my order
I eventually recieved my order. It took 5 months. It was not what was advertised and what was in the photos. What I received was plastic rain jacket. The colour was what i requested but the sizes were not what I ordered. After reading the difficulties people have had with returns i do not know what to do especially when my order took so long to arrive. so disappointed.
Poor sizing
I received my jacket today. Whilst the jacket feels comfortable, the colour is washed out and it is too small. I ordered the size up from my size, knowing what online shopping sizing is like. I should have ordered 2 sizes up. I am a size 20, and ordered 2XL. I should have ordered 3XL. That's crazy!!!. I am not going to pursue an exchange, given the nightmare experiences of other reviewers. Buyer beware!
Jacket was advertised as $79 in Aus dollars not US dollars…
Jacket was advertised as $79 but did not mention USD until checkout.
Received Jacket in good time but like other reviewers the jacket was not true to size. Advertise that Jacket can be easily returned for full refund - not true. Two Options - dont return the jacket but buy and new jacket with a 30% discount or return the jacket at my cost and receive receive a discount code worth the same amount paid. This would be a costly return and not a full return.
Keine Rückzahlung
Am 18. November 2024 habe ich einen Regenmantel bei Wjacket bestellt. Der Mantel war mir zu groß, daher wollte ich ihn zurück senden. Der Rückgabeprozess ist nur mit einer Anmeldung und einem Foto des Artikels möglich. Per Mail habe ich das Rücksende-Okay bekommen. Den versicherten Versand mit DHL zu 17 Euro nach Italien, habe ich bezahlt. Das Paket ist nachweislich in Italien angekommen. Bis zum heutigen Tag habe ich mein Geld nicht zurück bekommen!
Love my WJacket in Cherry Red
The WJacket provided excellent customer service in delivery etc. I would especially like to acknowledge the efforts of Millie. The jacket is excellent, warm and a great weather protector. I love the colour and it makes my look pop.
NO cutstomer service and NOT Easy Returns
The size guide is not accurate and so my jacket was too small. The return process, which they advertise is easy, is horrendous!! You must firstly pay to return a jacket! You must send an email and photos of your jacket, before they presumably provide you with an address where you can return your jacket!!
I had one automated reply initially and nothing since!! I have been contacting them daily for over a week and have even called them!! Still NO response or any assistance!
According to their information I only have till tomorrow- 22/1/25 to return the jacket, that doesn't fit me!!
I would warn anyone from making a purchase from this company!!!
Sizing does not match size guide and no customer service
Sizing does not match size guide. Way smaller in the bust. Customer service is rubbish. They answered my first email quickly and said I had to click on a return link to get details of how to return. Of course the link does not work and now I can’t get anyone to answer an email. At best this is a shabby, poorly run business and at worst it is just a scam. Don’t waste your time and money. If I could give zero stars I would!
I bought this jacket for my daughter
I bought this jacket for my daughter since she was going away to uni. I thought it would be very useful to her considering she'll be running between uni, work, and her friends. She's told me it's really easy to wear with the rest of her clothes and it's saved her in situations when she's forgotten her umbrella.
I wasn't too sure how this jacket would
I wasn't too sure how this jacket would look on me considering that all my other jackets are usually cropped. I was pleasantly surprised at how good it looked on me, even though it's oversized it's not overwhelming, it's the perfect shape.
Anyone who loves
This windbreaker is a must-have for anyone who loves to travel! I took it on my recent trip, and it folded up so easily into my backpack. It’s lightweight, but don’t be fooled—it holds up really well against wind and rain. I wore it hiking and even to dinner one night. It’s that versatile! You can’t go wrong with this one.
I’m so happy with this jacket
I’m so happy with this jacket! The oversized fit is perfect for layering, and it’s super comfortable. I wore it during a rainy walk with my dog the other day, and I stayed completely dry. Plus, I love the purple. It's so fun and brightens up those gloomy days. If you're looking for something stylish and practical, this is it!
This jacket is so useful
This jacket is so useful that I don't leave the house without it! It's been a lifesaver in so many situations when it's just started pouring it down with rain in the middle of a sunny day.
Mantel retourniert, kein Rückgeld erhalten!
Mantel bezahlt, wurde wegen unpassender Größe zurückgesandt. Geld habe ich nie zurückerhalten. Vorsicht!!!!!
I bought this jacket since I like to go
I bought this jacket since I like to go on long walks no matter the weather. This jacket is perfect for my needs and I'd definitely recommend it to anyone who loves the outdoors as much as I do. It has everything I need, a hood, pockets, and it's an ideal length.
The problem is with so many coats
The problem is with so many coats nowadays is that they look great but they're not functional, this windbreaker is the exception. It looks good but the best part is that it's multi-purpose, I can wear it come rain or shine.
This cup is a traveler’s dream
This cup is a traveler’s dream. The stainless steel is tough as nails, and it hasn’t shown a single dent even though I’ve dropped it about a million times.
I've been using my cup for a month
I've been using my cup for a month on a couple of hiking trips. It keeps my water cold for the entire day and the straw makes it quick and easy to hydrate.
A favourite for travel
I have found my jacket so handy when I travel because I can roll it up and squeeze it into a travel bag and it unwraps crease-free. I now own two of different colours. My daughter recently bought one as well for when she walking her dog because it is light yet still warm. It has been my best buy,
This business should be avoided at all…
Just a further update to my below review. The jackets were returned to me and were delivered today. The address that they provide doesn't exist and it's dodgy just like the Seller. This is how they get away with ripping people off. They say they'll refund the cost when it's returned to them but as the address doesn't exist they don't receive it therefore no refund. Once again, my advice is DO NOT DEAL WITH THIS SELLER AS THEY ARE DISHONEST AND CHEATS.
This business should be avoided at all costs. They only got 1 star because I couldn't give them zero stars. I wish I had seen the reviews on Trust Pilot before placing the order. The size chart is completely wrong. There was a gap of at least 6 inches for the front sides to join, let alone overlap so I could button it up. I contacted the seller and they advised I had to pay for the return postage, FOR THEIR MISTAKE. As one of the reviewers said, lodge a claim with PayPal which I did and got my money back through PayPal. They, WJacket, contacted me by email to advise to close the case and they would issue a refund but I didn't trust them and luckily I didn't, based on the negative reviews for the same issues I had with them. They are cheats and one of the worst online companies I've had the misfortune to buy from. I would advise anyone thinking of buying from them to check all the reviews as this business can't be trusted and to run as fast as you can away from them.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








