Woodandbeyond Avis 

6 467
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were very happy with the flooring and extremely happy with Denis and Klaid, they did an excellent job completed to vey hight standards. They were very professional and very pleasant to deal with.... Voir plus

Noté 5 sur 5 étoiles

Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cheuk really helped me with working out the square meters of my flooring and answering all my questions. I appreciated the way I could reserve the flooring with a refundable deposit as another compan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had to change my order and the support I got from the lovely lady in customer services was amazing. She was knowledgeable and friendly and I really did feel they cared about my experience. She... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur

Informations provenant de diverses sources externes

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(6 467)

381 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Service

Maria at Wood and Beyond has been great - I needed help over the phone while on holiday in Spain and she was able to deal with my queries very well.
My builder tells me that Wood & Beyond is his supplier of choice for engineered oak flooring so I'm pretty confident.

4 août 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 4 sur 5 étoiles

Natalia was really really responsive…

Natalia was really really responsive and helped us throughout.

3 août 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Great customer service

Great customer service

3 août 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

The staff were really helpful in…

The staff were really helpful in helping me choose the perfect flooring for my home. They took the time to answer my questions and made the whole process easy. Their prices are also fair and competitive, which made the experience even better. I would definitely recommend them to anyone looking for quality flooring and excellent customer service.

3 août 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Great service

Great service, very profesional and friendly!

30 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

helpful and efficient services for…

helpful and efficient services for purchase product !

30 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

I called the store

I called the store and Cheyk-Yee Liu was helpful and informative. I put a deposit on some reasonably priced engineered wood and look forward to receiving the samples. All good!

30 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Great service

Quick helpful service

30 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Samples were sent out quickly

Samples were sent out quickly. Cheuk was very helpful in answering questions! Great customer service! Beautiful flooring

29 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Great service as always

29 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

You can’t get better

You can’t get better. My sister first introduced me to Wood and Beyond after she had her house renovated and they provided all the flooring. We then had our front room done in 2021 and didn’t even need to check others for this next project. Quality is excellent, price is very competitive and service is first class. Really can’t fault them at all. Worth going to the showroom too - great choice

29 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Noté 5 sur 5 étoiles

Great service

Great service. Very helpful and accommodating to our needs.

27 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

A good selection of flooring on…

A good selection of flooring on display, helpful and knowledgeable staff. Maria was especially helpful. 5☆

27 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Excellent service as usual!

Excellent service from WoodandBeyond as usual, Cheuk-Yee was knowledgeable, efficient and helpful. I will keep coming back as the product is excellent quality and the service from this company is above and beyond!

24 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Excellent choice and great customer service

Lovely showroom with an excellent choice of flooring. Reza was very knowledgeable about all the products on offer and Cheuk-Yee Liu was very patient in dealing with my queries after placing the order. Great products and Excellent customer service, would highly recommend a visit to the store!

8 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Cheuk was extremely helpful and polite…

Cheuk was extremely helpful and polite on the phone. Advised about missed savings which is always appreciated

22 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Spot-On Service & Top-Quality

customer service is spot on and they break down all the details so you know exactly what you are getting. The samples they sent over were top quality, so I didn't hesitate to place a big order.

22 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Thank you, Maria, for your support today!

Thank you, Maria, for your support today! Purchased my dream floor thanks to you

22 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

I have used Wood & Beyond before and…

I have used Wood & Beyond before and wanted to purchase from them again. Samples were sent out quickly. Cheuk Yee was very helpful in answering questions and when I went to the showroom Conrad was great in recommending another flooring which I ended up choosing. Great customer service

19 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

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