my caravan had some damage to the offside panel at the front dent and scratches had to have filled re-sprayed and all new decals on the offside its as if you can not see the damage and you can not s... Voir plus
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Don't waste your time and money ordering online accessories from these. My order was cancelled next day, despite the website saying the item was in stock. I was sent no notification of this, I had to... Voir plus
L'entreprise a répondu
My dealings with Grant Lees were first rate. He is experienced, courteous, helpful, knowledgeable and guided me smoothly through the process of selling my Motorhome. At all times he was efficient and... Voir plus
L'entreprise a répondu
Spoke to Dave in the awning department, and he couldn't be more helpful in sorting us out with our extra awning stuff . Really recommend going here as they are so helpful .
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À propos de l'entreprise
Écrit par l'entreprise
Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.
Coordonnées de contact
Yorkshire Caravans & Motorhomes Ltd, Doncaster Road, , DN10 6DG, Yorkshire, Royaume-Uni
- 01302710366
- info@yorkshirecaravans.com
- www.yorkshirecaravans.com
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Amazing service
Paul helped me choose a caravan to fit my monthly budget and got me a van for 21k 4 grand cheaper than anywhere else excellent service all round thankyou so much

Réponse de Yorkshire Caravans & Motorhomes
Dominic went over and above to help me…
Dominic went over and above to help me when i was having an issue with my tow bar . I can’t praise him enough . A real credit to your company !

Réponse de Yorkshire Caravans & Motorhomes
Bad Service
"I have been trying to reach Managing Director Chris Brown regarding a £19,000 Bailey Phoenix claim with a recurring bed failure. My emails are bouncing and Aftersales says they 'don't handle refunds.' This is a formal rejection under the Consumer Rights Act. Please provide a working email address for legal service .Update, it is now 13.4.26 and still waiting for parts to come in to repair the beds. Been told by Bailey in to them on 28.4.26 then they have to ship them to Yorkshire Caravans. Been emailed tonight by Charles Proctor of Yorkshire Caravans saying I cannot reject the van because it’s still fit for use when my wife’s bed has totally gone through and all the hinge screws have smashed away. Also we now have two windows failed, sent pics but told by Raychel Burnett need more. Beware !!!!.Update 15.4.26 Still no sign of the parts, all gone quiet at Yorkshire Caravans had to send a rejection letter today. The stress this company has caused me and my wife is unbelievable. Update on my Google review they have said they have done a temporary repair to keep me going. I am now going to get photos to prove they haven’t touched my caravan. Would like to see a single email showing they offered or I tuck the van back to them. This is how they do business. Please check my Google review tomorrow for photos. Please note I am not on here to cause damage to this company they have plenty of good reviews but my personal involvement with them has been shocking except the hand over lady was fantastic .Update 17.4.26 formal rejection letter delivered and signed for 9.30am. UPDATE: Following the issues we had with our 2024 caravan, Yorkshire Caravans has now stepped in and resolved the matter completely. They have honored a full buyback . While the initial situation was difficult, I am very pleased with how professionally Peter and Charles handled the final resolution. They did the right thing by us, and we appreciate the fair outcome."

Réponse de Yorkshire Caravans & Motorhomes
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff

Réponse de Yorkshire Caravans & Motorhomes
Great service would highly recommend

Réponse de Yorkshire Caravans & Motorhomes
Scott is a pleasure to deal with.
We went to buy a caravan and Scott found us something that was better than we could have hoped for. No pressure, just listening to what we wanted. Great experience. Highly recommend

Réponse de Yorkshire Caravans & Motorhomes
Service with a smile
I was served by a lady called kim .she was very helpful and friendly .she looked after me with the discount booklet and helped me with my purchase.

Réponse de Yorkshire Caravans & Motorhomes
Debbie who we dealt with with our…
Debbie who we dealt with with our caravan sale was a lovely person extremely knowledgeable and very helpful . Took us through the process smoothly . Very supportive. Also Amanda and Kim in the leisure shop on site where also extremely helpful knowledge and friendly . A very nice smooth lovely experience with Yorkshire caravans & motor homes. Would highly recommend thank you from Mr & Mrs Baldy who bought a Coachman VIP 565 from Yorkshire caravans . Thank you very much to the above people mentioned . 👍

Réponse de Yorkshire Caravans & Motorhomes
Pete was very helpful and nolagble went…
Pete was very helpful and nolagble went the extra mile to help us out would highly recommend him to our family and friends

Réponse de Yorkshire Caravans & Motorhomes
10/10 for James at Yorkshire caravans and motorhomes
I first came across Yorkshire Caravans and Motorhomes on TikTok while scrolling for caravan finds. I originally rang about a caravan I’d seen advertised, but it had unfortunately already sold.
While looking further, I noticed they stocked awnings. We’ve been searching for one for months and had visited a few camping shops, but the customer service elsewhere left us quite underwhelmed.
Today completely changed that. James was fantastic he talked us through everything, gave us plenty of options and patiently answered all my questions. I even told him when he first approached that I wasn’t there to buy… yet we left with an Isabella awning!
The shop is really well stocked and the customer service is the best we’ve experienced in the caravan world. Definitely worth the visit and a big big thank you to James!
10/10 highly recommend! ⭐

Réponse de Yorkshire Caravans & Motorhomes
Excellent service from Scott
Excellent service from Scott, good recommendation and wasn’t pushy. 10/10 would recommend Scott for your caravan needs

Réponse de Yorkshire Caravans & Motorhomes
Went to look for a new caravan 🚐…
Went to look for a new caravan 🚐 couldn't find one but Andy our guy sent us a video of one that had just come in,he knew exactly what we wanted. Flawless experience from start to finish ✨️
Thank you so much Andy

Réponse de Yorkshire Caravans & Motorhomes
Superfast dispatch great item great…
Superfast dispatch great item great price & very well packed great next day delivery by DPD will use again in the future.

Réponse de Yorkshire Caravans & Motorhomes
The warranty representative Emma went…
The warranty representative Emma went above and beyond to assist in putting our issues right.
Her constant and very regular communications were well received by us.

Réponse de Yorkshire Caravans & Motorhomes
Emma Maud
Hi
I would like to take this opportunity to praise one of your Warranty team Emma Maud what a great Asset she is to your business very helpful and informative when dealing with the issues I have I am in a management role and welcome staff with open arms they don’t come very often but when they do I have learned to hold on tight and don’t let go regardless of the situation she is definitely a keeper
Again THANKS EMMA

Réponse de Yorkshire Caravans & Motorhomes
There was no pushy sales
There was no pushy sales, price was good and a pleasant and easy transaction

Réponse de Yorkshire Caravans & Motorhomes
Lovely friendly staff
Lovely friendly staff, cant do enough to help you where ever you are in the store. Good quality products

Réponse de Yorkshire Caravans & Motorhomes
We have recently downsized our caravan…
We have recently downsized our caravan to fit our needs
So we needed a new awning to fit our new caravan.
We visited Yorkshire caravans awning section Dave helped by providing professional knowledge regarding all the different makes and models and supported us to choose a full awning to fit our caravan.
We appreciated the friendly approach and nothing was too much trouble,we would definitely recommend a visit
Thanks again to awning Dave
Dennis and libby

Réponse de Yorkshire Caravans & Motorhomes
Big thanks to Dom for going above and…
Big thanks to Dom for going above and beyond. He made sure that the wheel lock we wanted to purchase did fit before buying.
Also the 2 young women in accessories shop brilliant customer service.

Réponse de Yorkshire Caravans & Motorhomes
Excellent Customer service,well looked…
Excellent Customer service,well looked after.

Réponse de Yorkshire Caravans & Motorhomes
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