I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Voir plus
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Lisez les avis des autres
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Voir plus
This was my 1st order with Wydr, and won't be my last! I opened the box and there, carefully packaged with tissue paper, and ensconced in individual dust bags, were the most beautiful shoes. T... Voir plus
Customer service was incredible. The fit and style were perfect. I wore them on a night out. Lots of standing and walking and they were very comfortable. Feet didn’t hurt at all. No need the break in.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Coordonnées de contact
Etats-Unis
- support@wydrstudios.com
- wydrstudios.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I love Wydr shoes!
I love Wydr shoes! They are the only heels I have worn that actually comfortable to walk around in and be in for hours. I did have to figure out the sizing (i usually wear 11w but here I where 10WW) but once I got that down they were a perfect fit! They great quality and I often get compliments!
Great quality & comfort
These shoes are such great quality and extremely comfortable. I have wider feet, so it’s hard to find comfortable heels, but these I could stand in for hours with no issue, and they’re easy to walk in. The shipping is also quick!
Underwhelming service, product, and shipping
I paid for express shipping. I had to follow up with them 5 business days after the order was placed. Item finally arrives (late) without the "freebies" promised to be included. The shoes fit funny despite using a proper shoe sizer. I sent an email requesting a return label. Waited a few days and followed up again. Customer service is too poor for mediocre shoes. Keep the $15 and refund me my money for the shoes I sent back.

Réponse de Wydr Studios
Comfy and stylish
I've only ordered once from Wydr so far, but I was very happy with the sandals I purchased--comfortable and so much more stylish than most of what's out there for wide feet! They arrived quickly, nicely packaged, and I appreciated the care instructions. I have not had to deal with returns or customer service yet, but I will definitely order again.
I ordered my first pair of shoes from…
I ordered my first pair of shoes from Wydr recently and I am impressed with the quality of the sandals. They actually fit my wide feet!! Sometimes, shoes say that they are wide but when I try them on, they barely fit! I ordered a pair of sandals and they came beautifully packaged. They are pricey (to me) but that is to be expected for good quality shoes. So far the shoes have been comfortable to walk in and I have received plenty of compliments on them. I ordered the Bria Low Platform sandals. I will definitely be ordering more shoes from this brand!
Happy returning customer
I have had excellent service with WYDR. My recent order did not fit well and they were out of the next size up so I just decided to get a refund . The shoes are amazingly comfortable I hope to find another pair that I like soon
Finding shoes for my broad size 12 WW…
Finding shoes for my broad size 12 WW feet that don't make them look massive is a miracle... This shape is incredibly flattering and actually makes my feet look slimmer. The cushioned insole is so soft underfoot.
Worth the wait!
The shoes are incredibly comfortable, stylish, and really well made. I'm so very grateful that someone is making shoes that are being made specifically for wide feet. My only complaint is the long shipping times. The shoes are worth waiting for, but you have to factor the timing if planning for an event or specific outfit.
The shoes where absolutely gorgeous
The shoes where absolutely gorgeous! The soft leather was an instant hit!!
True Extra Wide Fit!
As someone with extremely wide feet, finding shoes that are both comfortable and stylish has been a challenge for most of my life. For the past 10 years, I’ve essentially lived in Birkenstocks because they were the only footwear I could reliably wear without discomfort.
These are the first shoes I’ve found that truly meet all my needs: beautiful quality leather, genuinely cute and fashionable styles, and most importantly, a true extra-wide fit. Not “wide” in name only, but actually wide enough to comfortably accommodate very wide feet.
As a plus-size woman, I’ve often felt limited in how I could style my outfits because suitable footwear simply wasn’t available. Discovering this brand has been a game changer. For the first time, I can browse an entire catalogue of shoes knowing they’ll fit and complement my wardrobe.
If you’re reading reviews wondering whether these extra-wide shoes will actually be wide enough for you, stop searching. They are. Whatever you’ve got going on with your feet, this company understands what a true wide fit should be.
I couldn’t be happier with my purchase and will definitely be back for more. Highly recommended! ⭐⭐⭐⭐⭐
Love the shoes
Love the shoes! Love that they are (almost all) real leather that allows for them to mold to your foot. I now have 6 pairs. Some of multiple colors as i loved them so much! You can dance the night away in the platform sandals. Im saving for my next pair. Their summer edit is adorable! Ive had to exchange couple of times and customer service has been great and quick!
I like the style of the shoes
I like the style of the shoes. However as I have stated in the past the soles are not flexible and make walking in some of your shoes difficult and clunky.

Réponse de Wydr Studios
I like the quality of the shoes
I like the quality of the shoes. Although it took a bit for them to arrive, they’re perfect for what I need!
These shoes are amazing
These shoes are amazing. They fit great, they look great and they feel great. Like seriously I'm so thrilled I've never had an actually comfortable pair of cute formal shoes. I am SOOO happy, customer service is top notch, they are so kind and helpful.
Customer support was easy to work with.
To date I’ve ordered 6 pairs of shoes…
To date I’ve ordered 6 pairs of shoes and love them all. It’s wonderful to finally have cute shoes that fit. My only complaint is the slow shipping.
Great shoes and great customer service
I needed to exchange a pair of shoes and they replaced them with a pair that feels great on my feet. The responses were a tad slow but if you're patient, the resolution should satisfy you. If you treat them with respect, they will do the same. Thank you, Wydr customer service and thank you Wydr for making shoes that make it possible to walk pain-free!
Love these shoes
Love these shoes, true wide fit, comfortable and stylish shoes. Gives new meaning to the term triple threat.
The search is over
I've been searching for wide shoes that fit both my bunion and bunionette that is actually stylish and the hunt is over! Very happy with the sizing and quality of the shoe and will be purchasing many shoes from Wydr.
don't bother
Their customer service response rate is slow and I have been waiting for almost a month for them to release funds for returns that I made back to them in the beginning of May. The shoes themselves were fine but I definitely wouldn't order from them again.
Update: finally got confirmation of a refund. It happens eventually!

Réponse de Wydr Studios
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