XEPOS’s service has become intolerable. Our card machines have failed repeatedly, replacement equipment has also been faulty, and our repeated requests to speak to someone who can help have gone u... Voir plus
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Lisez les avis des autres
Today, my XePOS system had an issue connecting to the card machine, but it was sorted out very quickly. The XePOS worker, Nimra, was professional and made communication very easy. My issue is fully r... Voir plus
Nimrah who gave us all information about new all in 1 epos system and she done everything for us very smoothly . she made it very easy to purchase this systems and all back up she done it aswell which... Voir plus
I’ve owned a EPOS system from expos for quite some time. My recent interactions with staff have been not the best however today I dealt with a young lady by the name of Soha and she was absolutely br... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Centre Court, 1301 Stratford Road, B28 9HH, Birmingham, Royaume-Uni
- 0345 0345 930
- info@birminghamepos.co.uk
- xepos.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Sheen was a fab superstar and helped…
Sheen was a fab superstar and helped something quite complex. Thank you
Thanks Maryam for giving me best…
Thanks Maryam for giving me best solution
Great service!!!!
The experience was really good and it…
The experience was really good and it helped me a lot
He is doing very good customer service…
He is doing very good customer service and patient ,he's happy to help me.i highly recommended him thank you so much
In depth training with support…
Training was fast but in depth and explained well.
Quick response to our issue
Quick response to our issue, solved in great time.
Thank you for your help today maryam
Thank you for your help today maryam. 5star experience very helpful
Sheen had good product knowledge and…
Sheen had good product knowledge and provided step by step guide how to use the epos system was very helpful
I must say that support from this team…
I must say that support from this team is fantastic.
Lady called Sheen who has been very helpful and supportive when we needed support while we were working on the tills.
Thanks for your help and support again
Very good training and easy
Very good training and easy. Was on time and very helpful and answered any questions I had. Would recommend
Quick and efficient response from…
Quick and efficient response from Sheen, helping to install the new printer. A1 service, no fuss or bother. Recommended.
Very helpful
Very helpful, quick service and very patient! Thank you for your service and support!
DONT DO IT
Customer service is horrendous! Made payment for a system and nearly 4 weeks now and still chasing.
Zubeir and Jade haven’t responded to me for weeks now. Customers services just Fobb you off. Was reassured a manager would contact me still nothing.
Really regret purchasing through this company.
Wouldn’t recommend it - the support isn’t great from get go and neither is the customer services.
Update :
I refused to take the system delivery due to it being 3.5weeks late and have failed on numerous occasions speaking to any management team. I have now cancelled all my cards and blocked the company from my account too!
Don’t do it! It’s to cheap to be true!! Trust me. Customer service is appalling!
I wonder is Farat knows how bad her companies services is?
No one replies back to WhatsApp or emails. All very very unhelpful and useless.
Sheen help me today for everything i…
Sheen help me today for everything i asked and it was fast as i wanted
Sheen was so quick
Sheen was so quick to fix the system problem. She's polite.
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