XTRATUF Avis 

171
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I asked the service department a question on washing/ cleaning their casual indoors slippers. Just a simple question but, I was asked for original proof of purchase receipt number etc. I replied to g... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bottes
  2. Magasin de vêtements de plein air
  3. Magasin de chaussures

Écrit par l'entreprise

Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(171)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great sales
I love my boots!

3 janvier 2023
Logo de XTRATUF

Réponse de XTRATUF

We are delighted to hear this, we hope you enjoy your new Muck Boots!

Noté 4 sur 5 étoiles

Fast delivery and very good boot

Fast delivery and very good boot . Only slight problem I ordered a 10 but received a 11 . Hopefully be ok in the summer with thinner socks

7 janvier 2023
Logo de XTRATUF

Réponse de XTRATUF

Thank you for your comments, please see our Size Guide with helpful tips on the fit. https://muckbootcompany.co.uk/pages/size-guide-1

Noté 5 sur 5 étoiles

Very comfortable all-purpose boots

Great to be able to access these excellent North American products in the UK. These are great all-purpose boots, with more flexible uppers providing good flexibility and comfort when crouching; thick sole provides good insulation and support underfoot; I am size EU 41 and the UK size 8 XtraTuf is a good fit; the 12" length is a great compromise between too short for launching a dingy and too long for ease of getting them on and off. Only downside is that the tread picks up gravel much more than a razor-cut sole.

4 janvier 2023
Logo de XTRATUF

Réponse de XTRATUF

Thank you so much for taking the time to review us! We have passed your comments about this along to the Product Development team, so that they can be included in our ongoing product review process.

Noté 5 sur 5 étoiles

Great product

Everything in the transaction was just as it should be. The product is very nice, the website is clear, and the product arrived on time.

22 décembre 2022
Logo de XTRATUF

Réponse de XTRATUF

We are so glad to hear this, thank you

Noté 1 sur 5 étoiles

Very disappointed in the quality of…

Very disappointed in the quality of these boots. I first saw them in Alaska and figured if you wear them there then it should be a really good boot. They don't last at all. Barely a year and that's with taking great care of them. Never wearing them in saltwater, not abusing them, etc. I've sent two emails to this company and still have yet to get a response. This tells me what kind of company you are and I will not be supporting you anymore. I will take my business elsewhere. We've had LL Bean boots and Sperry boots that last well over 10 years

30 décembre 2022
Avis spontané
Logo de XTRATUF

Réponse de XTRATUF

We are really sorry to hear about your experience. This is certainly not the standard we aim to provide. We tried to look for your email but were unable to locate it. If you've attached any images, please note the maximum file size for any single attachment is 10MB. Please get in touch with our customer service team and we'll be happy to assist. help@xtratuf.co.uk

Noté 5 sur 5 étoiles

Great pair of boots

Great pair of boots, they fit & look good. Really happy with them….

7 décembre 2022
Logo de XTRATUF

Réponse de XTRATUF

We are delighted to hear this, we hope you enjoy your Xtratuf boots!

Noté 5 sur 5 étoiles

Super discounted price

Super discounted price - fast delivery - what more could I ask?

5 décembre 2022
Logo de XTRATUF

Réponse de XTRATUF

Thanks for your feedback!

Noté 5 sur 5 étoiles

Brown slippers

Timely delivery. Great product. Super comfy, look fab.

23 novembre 2022
Logo de XTRATUF

Réponse de XTRATUF

We are delighted to hear this!

Noté 4 sur 5 étoiles

MADE in USA vs MADE in CHINA

My previous pair of boots were made in the USA; the ones I have bought are made in China - somehow the product ain't quite the same even though the price remains as high... A bit like realising Blunstones boots are made in Asia vs Hobart.

It's not even about the quality of the product. It's about expectations, satisfaction and buying into a lifestyle brand. I need to feel like I'm going to board an Alaskan trawler hunting king crab and noble halibut; not a rust-bucket of boat catching tuna for the canning industry out in the Pacific maned by desperate, sweaty guys working on slave labour wages. ( I know what I'm talking about cos I've experienced and filmed on both these types of fishing vessels...).

If I want that kind of disappointing customer shopping experience I can go to Walmart or my local hardware store and get a pair of budget-priced boots that will last me just as long.

Really disappointing

28 novembre 2022
Logo de XTRATUF

Réponse de XTRATUF

We are sorry to hear of your disappointment. As a global brand we source our products internationally. Our boots pass through multiple pairs of hands during the manufacturing process. The rubber is hand laid by precision workers and our quality ensures a healthy lifespan encouraging less waste.

Noté 5 sur 5 étoiles

Great product

I was a little disappointed by the service before receiving my purchase. However now that they have arrived, I am very happy with my order! The wheelhouse boots and Homer slippers that I ordered look amazing and are very comfortable. I am size 8 and ordered size 8 and the fit is great! I work as a commercial skipper and diver and so they will make my life a lot easier and warmer in the coming winter!

Thank you!

29 octobre 2022
Avis spontané
Logo de XTRATUF

Réponse de XTRATUF

Sorry to hear of your disappointment. If there is any feedback we can use to improve on, please let us know via our customer service team on help@Xtratuf.co.uk

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus