still waiting to send a item back its been over a week i dont think its yimbly.com its there partners, and filters for appliance are discontinued so will be having to buy a new appliance which ime not... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered the McKenzie 4 seater sofa in TAUPE was apprehensive as on line No need delivery was perfect arrive when it said it would you could even track where driver was and how many stops away . Sof... Voir plus
L'entreprise a répondu
I was a bit sceptical about ordering as it showed on a google search i did after numerous searches for a specific size and i had never heard of the website/ company. Had updates on the order within a... Voir plus
L'entreprise a répondu
Having ordered the slow cooker by mistake and despite emailing you within 10 minutes of making the error to which you said you would change the order and refund me you failed to do this. The slow cook... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin général
- aussi dans
- Animalerie
- Magasin d'ameublement et de décoration
- Magasin d'équipements sportifs d'extérieur
- Magasin de meubles
- Magasin de mobilier de jardin
À propos de Yimbly
Écrit par l'entreprise
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Écrit par l'entreprise
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Coordonnées de contact
One Canada Square, E14 5AP, London, Royaume-Uni
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4,1
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brought from yimbly a few times now
Brought from yimbly a few times now. Happy with service and the delivery date +delivery guys Happy with new sofa thank you
🥰
17 septembre 2026
Réponse de Yimbly
Thank you so much for being a returning customer and sharing your wonderful feedback. We are thrilled to hear that your experience with our ordering process and delivery team was so smooth, and that you are enjoying your new couch!
Wrong shed delivered 2 weeks later…
Wrong shed delivered 2 weeks later still trying to sort out terrible would never use again
20 septembre 2026
Réponse de Yimbly
Thank you for your feedback. We regret the incorrect item delivery and ongoing delay, and we will resolve this issue.
Surpassed expectations
What a pleasant surprise from our normal supplier (Amz) - next day delivery, well packed and substantially lower price than the other suppliers. Thank you.
24 septembre 2026
Réponse de Yimbly
Thank you for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you were pleasantly surprised by your experience with us. It is wonderful to know that you appreciated the swift next-day delivery, secure packaging, and great value compared to other options. We truly appreciate your feedback and look forward to serving you again in the future.
Réponse de Yimbly
We are happy to hear that your seamless purchase and prompt delivery met your expectations. Thank you for sharing your feedback.
Did not work with 2 faults replaced …
Did not work with 2 faults replaced but still not working but still trying just in case I’m doing it wrong
Getting a extra person to check it out which hasn’t happened yet
John Dixon
25 septembre 2026
Réponse de Yimbly
Thank you for your feedback. We regret the ongoing technical issues with your product despite the replacements. We are actively reviewing our quality control steps to prevent this from happening again and ensure better reliability.
Réponse de Yimbly
Thank you so much for the fantastic five-star feedback! We are absolutely delighted to hear that you love your purchase and that it arrived quickly and securely. Knowing that you recommend us means the world to our team, and we look forward to serving you again soon! 🌟📦
Happy customer
Purchased a salt lamp. Good price. Looks nice and delivered on time. Packaging was good and I am
a happy customer 👍
3 juillet 2026
Réponse de Yimbly
We are so pleased to hear that your salt lamp arrived promptly and safely in great packaging. It is wonderful to know that you are satisfied with the appearance, price, and overall experience. Thank you so much for your kind feedback!
I bought a treadmill
I bought a treadmill, It had 1 or 2 issues
YIMBLY staff resolved it with supplier without any headache. Obviously its not Yimblys fault that the treadmill hadd issues. Customer service is great.
17 septembre 2026
Réponse de Yimbly
Thank you for sharing your feedback. We are glad to hear that our team was able to smoothly coordinate with the manufacturer to handle the equipment difficulties you experienced. Providing supportive and efficient service is very important to us, and we appreciate your patience throughout the resolution.
Excellent customer services
Customer services were really good I had to return some items and they made it really easy it wasn’t a problem
17 septembre 2026
Réponse de Yimbly
We are glad you had a positive experience with us. Thank you for your feedback regarding how smooth and simple our team made the process of sending back your merchandise. We appreciate your support.
A huge scam
This is the first time in my 50-plus years of life that I've seen such a poor door at such a high price. Bandits or thieves could break through this door with just one finger. It's so thin it's like paper, not even as sturdy as a child's toy. It's too bad, so bad that it defies description in words. This company is a huge scam. They didn't disclose the exact dimensions, didn't mention that this door is thinner than a toy, didn't state that it can't be used as a genuine door, it's just a fake placed there. A fox would simply break it. So you guys are the biggest scam.
23 septembre 2026
Réponse de Yimbly
Hi Mingyan,
I'm sorry to hear the door is unusable and that the quality seems far below what you expected. I can confirm Yimbly has a 30-day returns policy.
Before a return can be handled, the item needs to be unused and in its original condition, with the packaging and tags. If your return is approved, return processing typically takes up to 10 business days after receipt, and then it can take an additional 3 business days for the refund to show.
Because return handling needs to be reviewed and processed by our team, I'm going to hand this over to a human agent who can guide you with the next steps for your specific order.
This response was created by AI
Always satisfied with them
Always very pleased when ordering goods and very satisfied with what I have ordered
16 septembre 2026
Réponse de Yimbly
We are so pleased to hear that you are always happy with the process of placing your orders and that you are consistently satisfied with the items you receive. Thank you so much for your wonderful feedback and continued support!
Waste of money
The product was a complete waste of money and has proved to be useless.
24 septembre 2026
Réponse de Yimbly
We are sorry to hear that the product did not meet your expectations and has not been useful for you. We would appreciate the opportunity to look into this and help put things right. Please reach out to us at support@yimbly.com so our team can investigate and assist you further.
Excellent strong plants and great…
Excellent strong plants and great assistance from the assistant
16 septembre 2026
Réponse de Yimbly
We are so pleased to hear that you received healthy, robust items and enjoyed helpful service from our team member. Thank you very much for taking the time to share your wonderful feedback with us!
Réponse de Yimbly
Thank you so much for your wonderful feedback. We are delighted to hear that you had a great experience with our customer service team. Providing prompt and helpful support is always our top priority, and your kind words mean a great deal to us. We look forward to welcoming you back again soon.
Discussed product with company first…
Discussed product with company first (de-humidifier) and got the reassurance it was right for me. First time using this company and found them excellant to use. From phone call to placing order to delivery and finally the product was smooth, efficient and the de-humidifier has more than proved its worth!. Would definately use them again.
22 septembre 2026
Réponse de Yimbly
We are happy to hear that your experience with us was smooth and efficient from your initial phone inquiry all the way through to the final delivery. Providing accurate guidance so you select the ideal moisture control unit for your space is top priority for our team, and we are glad the item is performing so effectively for your needs. We truly appreciate your trust in us for your first purchase, as well as your kind feedback regarding our service. Thank you for taking the time to share your positive thoughts with us, and we look forward to assisting you again in the future.
Really difficult to put together…
Really difficult to put together nothing seems to line up then certain bits are out of line
15 septembre 2026
Réponse de Yimbly
Thank you for taking the time to share your feedback. We apologize that assembling your product was frustrating due to parts misaligning. Our team will review the instructions and quality checks to prevent this from happening again.
Toilet roll 72
Toilet roll 72
Good delivery service
Quality better than other
Super markets
15 septembre 2026
Réponse de Yimbly
We are happy to hear that our fast delivery and top-quality bathroom tissue exceeded your expectations compared to local stores. Thank you!
too eager to take order and not allow for mistaken ordering.
Having ordered the slow cooker by mistake and despite emailing you within 10 minutes of making the error to which you said you would change the order and refund me you failed to do this. The slow cooker arrived and teh return demands were so high I had to keep it as I felt very sure that even if I returned it AT MY OWN COST you would have accepted the return and not paid the refund even though it would have been in pristine condition. I had lost faith in the company.
15 septembre 2026
Réponse de Yimbly
Thank you for taking the time to share this detailed feedback with us. We recognise how frustrating it was to request an order cancellation shortly after purchasing, only to have the item dispatched regardless. It is clear that the difficulty of the return process and the breakdown in communication caused a complete loss of trust in our service, leaving you feeling forced to keep an unwanted appliance. We take these matters seriously and are reviewing our internal messaging logs and order management procedures to figure out why the requested changes were not processed in time. Your experience highlights key areas where our customer service needs improvement, and we are using your comments to refine our handling of urgent order modifications and return requirements moving forward.
Quality item for the price…
The item arrived in good time and well packaged.
When putting the item together it was a little fiddly at times but it is a decent quality item for the price..
14 septembre 2026
Réponse de Yimbly
Thank you for taking the time to leave such a wonderful 5-star review! We are delighted to hear that your order arrived promptly and safely wrapped. We appreciate your honest feedback regarding the assembly process, and we are so glad that you are happy with the overall quality and value of your new item.
Brilliant company & products
Brilliant company & products. Affordable bargains & Speedy delivery with great communication!
21 septembre 2026
Réponse de Yimbly
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you love our selection, found great value in your purchase, and enjoyed our swift dispatch along with clear updates throughout your order.
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