I have ordered a number of times from this website and whilst every order has had a delay (2-3 weeks beyond website commitments) it's been fulfilled. However my most recent order on 27th June is stil... Voir plus
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Really good price for an effective product. I've been using the wegovy injections for a while now and decided to switch to the pills primarily due to cost. I seemed to have come to a stand still whil... Voir plus
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I had a great experience ordering from Your Medicals. The process was quick, and my order arrived promptly and discreetly packaged. Have used them a few times and will continue to do so. Great value f... Voir plus
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Even one star is too much for them! @yourmedical pharmacy Worst service ever, still waiting for medication from 10th August & getting same AI reply which is horrible. Kept chasing and getting back... Voir plus
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À propos de l'entreprise
- Pharmacie en ligne
- aussi dans
- Clinique
- Pharmacie
Écrit par l'entreprise
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Coordonnées de contact
2 Stadium Place, LE4 0JS, Leicester , Royaume-Uni
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,2
Moyen
4 k avis
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You have robbed me of over £250 for an…
You have robbed me of over £250 for an order you can’t fulfil. I have chased and chased and chased I want my money back. This has been on going since August and we are not in October, this is not acceptable if this money is not back in my account i will be driving to your offices in leicester, you can’t ignore someone in person
27 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to share your experience. We’re very sorry for the frustration and inconvenience caused by the delay with your refund.
We’d like to look into this for you and ensure everything is progressing as it should. Could you please provide your order number so we can check the status of your refund?
We appreciate your patience and understanding.
Kind regards,
Your Medicals Team
STAY WELL CLEAR!!!
Placed and order on the 15th of July and paid for it then a few days later I had to cancel for personal reasons. I asked for a refund. I was assured on several occasions that my order had been cancelled and a refund would be processed. However, on the app it continued to show ‘under review’ and it stayed that way for weeks no matter how many times I contacted them to ask why. Eventually after several weeks my order showed cancelled in the app and I got an email to say it had now been cancelled even though I had been told many times that it had previously been cancelled 😠 We are now the 30th of September and I am sick to death of emailing them and being told my refund is a priority and they are on to the relevant team to chase my refund. I have never known a refund to take so long and I am beginning to believe that they have no intention of issuing my refund. I would never have dealings with this company again and I strongly recommend everyone steers well clear for your own good. If I could not even give this company 1 star tbh, they don’t deserve even 1.
STAY CLEAR FOR YOUR OWN GOOD!!
****** See reply!!! ******
They have assured me every day for over a month that my refund is being prioritised!
15 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to share your experience. We’re very sorry for the frustration and inconvenience caused by the delay with your refund.
We’re pleased to confirm that your refund has now been prioritised with our relevant team, and we’re working to have this processed as soon as possible.
We sincerely appreciate your patience and understanding while we work to get this resolved. We hope to have this matter concluded for you shortly.
Kind regards,
Your Medicals Team
As promised in an earlier review of…
As promised in an earlier review of this company I am posting that I have finally got my refund back,after almost twelve weeks!!
I placed an order then cancelled a couple of hours later,but they still took my money.
It has taken alot of persistence,and emails to get my money back.
Please beware when ordering from this company.
They will send email after email back promising your refund within the next few days and apologising profusely.
Anyway..I've finally got it back!!The relief is tremendous.
30 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to update your review and for confirming that your refund has now been received.
We’re really pleased to hear that the matter has been resolved. We’re sorry that the process took longer than expected, and we truly appreciate your patience throughout.
Thank you again for your understanding.
Kind regards,
Your Medicals Team
Take your money and don't send product
Placed an order on Friday, still waiting for it to be approved. It it's not going to be approved, I need my money back.
Update, one week now and absolutely nothing done with my money.
30 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you for your patience, and we’re sorry for the slight delay.
We’re pleased to let you know that your order will be sent out soon. We appreciate your understanding and look forward to getting your order to you shortly.
Kind regards,
Your Medicals Team
I am letting everyone know
I am letting everyone know, don’t order from them i wait for a month for my order , never come when i call them every time the same stupid excuse, I wanted a refund now they making wait and don’t give my money back as I ask , NEVER AGAIN WILL ORDER FROM THEM , every month was delayed because of them I need to start over with my medication I am so possed off , never work with a such a bad company, I NEED MY MONEY NOWWW
30 septembre 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the frustration and disappointment this delay has caused. We completely understand how upsetting this situation must be, especially after waiting so long for your order.
We have checked your order and can confirm that it has now been flagged for dispatch. We apologise for the inconvenience and appreciate your patience while this is being resolved.
Kind regards,
Your Medicals Team
So I am still receiving AI generated…
So I am still receiving AI generated emails and my refund has still not been processed and I am going to start being charged interest by my credit card supplier for a payment that yourmedicals should never of taken😡 I am going to get some legal advice on this as there is no reason my refund has taken so long. Stay away from this company they are all about taking payments for services they do not intend to provide
More AI bullshit 🤬
30 septembre 2026
Avis spontané
Réponse de YourMedicals
I’m very sorry for the frustration and inconvenience this situation has caused, particularly with the delay in processing your refund.
We’d like to look into this urgently and help resolve it for you. Could you please provide your order number so we can locate your order and check the status of your refund?
We apologise again for the delay and appreciate your patience.
Kind regards,
Your Medicals Team
AVOID!!!
AVOID!!!
Ordered medication back in July, was quoted next day dispatch, 10th August I cancelled order.
Was promised refund within 10 days on the 8th September, still awaiting refund 29th September!!
YourMedicals reply on here is just AI, no human input at all. They just seem like scammers now
29 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re really sorry for the delay with your refund and completely understand how frustrating it is to have been waiting since cancelling your order in August.
Please be assured that your refund request is being reviewed by the relevant team, and we’re working to get this resolved as quickly as possible.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
Kind regards,
Your Medicals Team
Appalling Company!
Appalling Company!
I placed an order in August and it wasn't approved until September, then cancelled and to this day (end of September) I am still chasing my refund!
After numerous telephone calls and emails sent, which all said the same AI rubbish about my refund being processed and they understood my frustration, I am still out of pocket.
Apparently no manager is present where the call centre is, and I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.
I have reported them to the ombudsman.
29 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for taking the time to share your experience. We’re genuinely sorry for the delay with your refund and completely understand how frustrating it has been having to chase this.
Please be assured that your refund has been flagged with the relevant team, and your feedback has also been passed on to management. We’re focused on getting this resolved for you as quickly as possible.
We really appreciate your patience and the opportunity to put this right. We’re sorry that your experience has fallen short of the service we aim to provide.
Kind regards,
Your Medicals Team
Still poor service and delays
Unfortunately, the service does not appear to have improved, despite the assurances we received during our call that changes had been made to the process to ensure orders were not delayed. The order has been awaiting approval since 16 September. This is exactly the type of delay we were told had been addressed.
16 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for sharing your experience, and we’re sorry for the delay with your order. We completely understand your disappointment.
We’re pleased to confirm that your order is now progressing and is due to be dispatched shortly. We appreciate your patience and understanding while this has been finalised.
Thank you again for your continued patience. We’re looking forward to getting your order on its way to you very soon.
Kind regards,
Your Medicals Team
I wouldn’t give even 1 star if I could
I wouldn’t give even 1 star if I could. Ordered pen back in August, few days later it was approved. Nearly a month after it wasn’t shipped yet and I contacted them to get an updated and they said it’s out of stock and they are waiting for delivery. Promised me twice it will be shipped next day when I called and of course it wasn’t. I asked to change the dose and they said they don’t have any dose in stock, and that doesn’t state on their website. I asked for refund, never received confirmation after they agreed to refund. I contacted them again and I was told that team who is dealing with refunds are still working on it. 2 weeks after, no confirmation or money received. I dispute my transaction as obviously they will not issue the refund. They are scamming people!!
23 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for taking the time to share your experience. We’re sorry for the delays you’ve encountered with your order and refund, and we completely understand your concerns.
Please be assured that your refund request is currently being reviewed by the relevant team, and we’re working to get this resolved as quickly and smoothly as possible. We truly appreciate your patience and the opportunity to put this right.
Your feedback is important to us, and we’re committed to improving your experience and resolving the matter as soon as possible.
Kind regards,
Your Medicals Team
Scammers
Repeating all of the other bad reviews, ordered 15th August and still nothing, numerous emails, with nothing resolved, I think the only thing to do is get a refund from credit card and let them do the chasing. I’ve used this company previously and always a delay but never this bad. My advice would be AVOID AVOID AVOID
25 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We sincerely apologise for the delay and for the frustration this has caused. We completely understand your concerns, especially as you have used our services previously.
Please be assured that your refund request is currently being investigated and is being treated as a priority. We appreciate your patience and understanding while we work towards resolving this for you.
Kind regards,
Your Medicals Team
Very efficient service and reasonable…
Very efficient service and reasonable price
14 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Haven’t received order
Like many, many others, I haven’t received my order (119763) placed on the 16th of September.
I have called several times they can’t even tell me when my item will be shipped- just that it is marked as a priority - which obviously isn’t the case.
Have ordered from this company before, and although pricier than most, delivery was always prompt and efficient.
There are clearly big problems at Yourmedicals - and I will be contacting my bank, if I don’t receive my order.
I would advise anyone thinking about purchasing from them to go elsewhere.
I wish I had.
16 septembre 2026
Avis spontané
Réponse de YourMedicals
We’re really sorry for the delay with your order and completely understand your frustration, especially as you’ve ordered from us previously and received a prompt service.
We appreciate your patience while we work through the current delays. Your order has been marked as a priority, and our team is actively working to get it dispatched as soon as possible.
Thank you for bringing this to our attention and for your continued patience.
Kind regards,
Your Medicals Team
Easy to re-order
Easy to re-order, fair prices and customer loyalty discount, super fast delivery, thank you
1 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your lovely feedback! It’s great to know you’re enjoying the benefits of our loyalty discount and are happy with the service.
Thank you for choosing us! 💙
Kind regards,
Your Medicals Team
Abominable company which lies to its…
Abominable company which lies to its customers.
I ordered MJ on 20th August and despite many phone calls, I never received it.
I cancelled the order a few days ago and eventually had to get my bank to issue a refund.
Scammed!
25 septembre 2026
Avis spontané
Réponse de YourMedicals
We’re sorry that your experience did not meet the standard we aim to provide. We completely understand your disappointment and appreciate you bringing this to our attention.
Your feedback is important to us and is being taken seriously as we continue working to improve our customer experience.
Thank you for sharing your feedback with us.
Kind regards,
Your Medicals Team
This is the worst company I have ever…
This is the worst company I have ever delt with. Many many phone calls everytime they say the same they are sorry, and it will be dispatched in 48 hours, how many times can they keep saying this??? I placed my order on 11th August and they still haven't sent my order or a refund. They have stolen my £120!!!!! I can see they are replying to all their negative reviews with the same lies over and over again!!! They also let slip their warehouse is EMPTY they have no weightloss medication in stock, yet their website is still live and selling these products. You will not receive anything DO NOT ORER FROM THEM!!!! Oh and if they reply to this review that is all lies too! Empty promises. My order number is 118350! Just give me my refund you theives!
11 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry for the frustration caused and really appreciate your patience while this has been resolved.
We’re pleased to confirm that your refund is in the processing queue and our team is working to complete this as quickly as possible. We hope to have this finalised for you very soon and appreciate your understanding in the meantime.
Kind regards,
Your Medicals Team
Really quick decision ans delivery
Really quick decision ans delivery. Product easy on my stomach. Early days but I'm very happy.
24 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you for your lovely feedback! We’re delighted to hear you found the process quick and easy, and that the product is working well for you.
Wishing you all the best on your journey! 💙
Kind regards,
Your Medicals Team
I've been with the company for my…
I've been with the company for my weight loss journey but this is the end .
Last order authorised beginning August . Today 24th Sept no order received and no date for delivery
Weeks now since my last dose !!!
When ordered was informed it would be dispatched within 24 to 48 hours ,what a joke .
They've lost my custom definitely !!!!
Cheek to offer me £15 off my next order 😂😂
False advertisement
1 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for sharing your experience with us. We’re really sorry for the delay and completely understand how disappointing this must have been, especially after being with us throughout your weight loss journey.
We’re pleased to let you know that your order has now been prioritised, and our team is actively working to get it to you as quickly as possible. We appreciate how important it is to receive your treatment on time and are doing everything we can to move this forward.
We truly value your custom and appreciate your patience while we work to resolve this for you. We’ll keep you updated as soon as we have further information.
Kind regards,
Your Medicals Team
Atrocious please avoid at all costs
Atrocious please avoid at all costs. Paid for 36 malaria tablets only received 24. After numerous phone calls which one took 45 mins on hold till someone answered and emails now 2 months later still not received missing 12 tablets. No after sales service at all, will not be using again and I urge others not to unless you want to be conned. So I had to go on holiday with not enough malaria tablets.
13 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you encountered and appreciate how frustrating this must have been, particularly when preparing for your holiday.
Please be assured that we’re looking into this as a priority and working with the relevant teams to understand what happened and get this resolved for you. We really appreciate your patience and will provide you with an update as soon as we have more information.
We value your feedback and the opportunity to put this right. Thank you again for bringing this to our attention.
Kind regards,
Your Medicals Team
Ease of ordering
Ease of ordering, value of products and speed of delivering
21 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for taking the time to share your experience. It’s fantastic to hear that you found ordering from Your Medicals straightforward.
We really appreciate your support and are so pleased to know you had a positive experience with us. We look forward to welcoming you back again soon!
Kind regards,
Your Medicals Team
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