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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick service. Much cheaper price per month than other care alarms. Gives a better service because its in the style of a watch, and you have coverage all round the country not just in your home... Voir plus

Noté 5 sur 5 étoiles

Bought this after falling in my garden and damaged my hip so unable to get up. Thankfully a neighbour heard me calling and got an ambulance for me. This was a wake up call, bought the watch the next d... Voir plus

Noté 4 sur 5 étoiles

The watch is great but annoying the battery does not last longer. Lucky if I get 2 days out of one charge. The white paint is already wearing off the button on the front of the watch and the strap ne... Voir plus

Noté 5 sur 5 étoiles

Excellent delivery and service. Good Price and good ongoing monthly service charge. When I have made an error and invoked a couple of false calls the staff at the monitoring centre are always polite... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

À propos de YourStride

Écrit par l'entreprise

YourStride, formerly Personal Alarm Watch, is trusted by thousands of happy customers across the UK to get them help when they need it most. The YourStride watch features an SOS button that, when pressed, immediately connects the wearer with YourStride's dedicated personal alarm monitoring team.

48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.

YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.

YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 504)

456 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A lovely company to deal with and very efficient…

The whole procedure went very smoothly and with speed. all my questions were answered and the watch arrived the next day. my only criticism is that the fall detection is very sensitive, though really that is good but I now can't shake my washing as it leave the washer as it detects that I have fallen!

11 septembre 2026
Noté 5 sur 5 étoiles

A 1st class product

The product was 1st class, in so much it was easy to use all aspects of the programmes. Equally, the response from the monitoring staff was both professional and very helpful and a credit to the company.

10 septembre 2026
Noté 4 sur 5 étoiles

An excellent easy to use watch

I had been recommended the watch and found the ordering very easy and the staff so very helpful The watch arrived fully charged with clear instructions about each part. I opted for fall detector but after several days with fall being detected while I was not moving I had this part cancelled as it stressed me out as constantly checking the watch. Once again the staff so helpful and I received a refund promptly for that part. I am very happy with my purchase especially when I am out and about as I can still call for help.

10 septembre 2026
Noté 5 sur 5 étoiles

Very Reliable

So Far because i cant get out very much due to arthritis in Back, Hip And Knees i wear the watch turned off with my other watch on my other wrist.
this is to preserve the battery for when i go out & as it is on my wrist i wont have to worry about fforgetting it.
The service is polite & cheerful as well as suportive in a reliable way

17 septembre 2026
Noté 5 sur 5 étoiles

So easy to contact the team if you need…

So easy to contact the team if you need them. They even contact me if mum forgets to charge the watch. The best thing is that it can be used outside for falls and other emergencies. It gives me comfort knowing that there is always someone there when I am not able to be.

16 septembre 2026
Noté 1 sur 5 étoiles

So far

So far, cost of watch, then cost of sim card and cost of monthly tariff then cost of service with extra cost of falling over …
TV Avert does not state ALL THE ADDITIONS!!!!
So, cost so far..
£60+- for watch
£10+- for sim/phone / call service
£17:99 per month for service
£2:00 for fall monitoring
£10 for hiring a teenager to set the watch up download the app and install it, etc, etc,
I think I’ll pass, Im sure someone will pick me up off the floor…

1 septembre 2026
Avis spontané
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Réponse de YourStride

Dear Customer,

Thank you for taking the time to leave your review.

Please allow me to clarify our pricing:

One off watch cost: £59.99
Monthly service: £17.99
Optional automatic fall detection add-on: £2 per month

We built YourStride to be simple and fairly priced, with no hidden costs. There is no need for an app and every watch is fully set up and tested before being posted so it works straight out of the box. We’re not aware of comparable service that is priced more competitively than YourStride and are proud to be the UK’s highest rated alarm service.

I hope that helps and please do get in touch if we can provide any further support.

Kind regards,
Oliver Laver
Customer Success Manager at YourStride.
020 3868 5575

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