YourStride Avis 

I think the company is excellent and I have piece of mind all the time, and I don’t need to worry if I should happen to do something wrong they will be there for me. Thank you.

This watch is invaluable, and a much better service than what my mum had previously where she pushes a button with a long wire around her neck which is much more hazardous

To have a security blanket knowing that if your mum has a fall at home, Your Stride can call my Mum, they also call my sister and I too

My mum had a fall in the bathroom, your stride was able to talk to my mum and ring my sister who went round straight away, an ambulance was needed too,

Thankfully my mum was okay however, if my mum didn’t have her watch, her fall would not have been detected, and she would’ve been lying on the floor all night until we had called her in the morning. So it would’ve been a long time on a cold floor at night, what could’ve happened doesn’t bare thinking about.

There have been times where I have called your stride who are always so lovely, polite and friendly, so helpful too.

This is peace of mind, where you want to give your mum her independence as long as you can, whilst knowing that if she does have a fall, you are notified immediately, time matters.

It is well worth paying the extra £2 per month for fall detection

The watch is stylish, she doesn’t even know she has it on. It’s easy to charge as well, with a magnetic fixing which is super easy to attach, especially for elderly people with arthritis it’s very easy to do.

Thank you your stride. What you do is absolutely fantastic.

Simplicity of process and prompt response. Unfortunateley I am allergic to material from which watch and strap are made.

A team who knew what their customers needed and stepped up the plate to provide excellent service and reliability. I feel very confident wearing my YourStride care alarm watch.

Prompt replies to questions. Personal contact. Does what it says

Very helpful and polite easy to order and watch arrived in a few days .I find the watch is a bit bulky to what I am used to but am happy to wear it

4 stars. Why ? The experience has been good, good interaction with staff and a very prompt responce when I pressed button too long by mistake. Wearing the product gives my wife and daughter some confidence of me being able to summon help quickly away from home after having an incident requiring emergancy response. One star deducted in that the reading for systolic is too far adrift from armband readings to be accurate even accepting a wrist device will always have some inaccuracies. Generally a good product and service

I feel very confident having my watch
I would like to know where my watch connects to if I have to call for help

Good value. Simple to use. Great to own.

Answering straight away. Only one problem the watch sets off on its own

Purchase process and pre information were excellent. A very good idea that gives my wife peace of mind.

Swift delivery, easy to understand information and and layout, excellent response to any unusual bang or bump. Also looks like a standard watch, none of the white and red emergency buttons. Ony down side is that it is not waterprof.

Customer service is brilliant very helpful and friendly nothing is too much trouble.

Excellent customer service and quick delivery. My mum finds it lightweight and easy to use giving her confidence to be mobile with help at hand immediately.

It's a brilliant product because you don't need a landline and it works outside .I used to carry a mobile phone but was always putting it down it's much better wearing it .I don't use the fall button all the time I chose to manually press the button so it does not go off by mistake .the staff have been so helpful .the only negative is I am worried about wearing it in wet weather

Excellent customer care, before and after purchase. I phoned before I ordered with some queries, the phone was answered promptly and the person I
spoke to was very knowledgeable and helpful. Watch comfortable to wear and easy to use, I particularly like the inactivity notification which I couldn't seem to find on other personal alarm systems. Very competitively priced as well.