Ziella Avis 

I order a bracelet with my kids name on it but mistakenly missed one child .I inform them and they shipped me another customized one
Without even charging me for it
Top notch customer experience I love it and the bracelet is so beautiful.my husband loves it

Amazing and fast acting customer service. Very happy with the service I received.

I reached out about a broken bracelet and they responded right away and helped me out. Sending me a new one. PAU was very nice.

When I overlooked changing the size before submitting the order, they were able to adjust the sizing via email. Easy to communicate with adjusting my order.

Pau was amazing to work with! My husband's bracelet fell off and we looked everywhere for it. Pau was able to make getting a replacement easy and affordable. The communication was quick, which made this experience even better. This company stands behind their amazing products!

I bought a bracelet for my husband and he loved it but it didn’t fit. I contacted customer service and even with their return policy in place. They were able to make it right. I 100% recommend this company. This type of care is what makes companies last forever.

I ordered my husband a bracelet and it is small enough for a toddler. Why would they even attempt to make men bracelets that small. There is nothing masculine about the bracelet. The package was damaged. I asked to return and they would not take it back for a refund and told me they will send me another box. I did not give my husband that bracelet because it would be an insult. They told me to take s Pic of it on his wrist. WTF, seriously? I don't not recommend this company, because they do not give customer satisfaction.

Necklace was beautiful. Customer service was very friendly and responsive to whatever your needs are.

I would like to express my appreciation for the outstanding customer service I received. From the moment I reached out, Sarah was professional, courteous, and genuinely committed to helping me.
What impressed me most was their willingness to go above and beyond to resolve my issue.
I highly recommend this company to anyone seeking exceptional service.

This is the worst product ever bought online. It cost me over$100 for something you throw in the trash. Don't waste your money.

The order was delivered timely and looked great. But with 5 days of using it, bracelet broke. The braided part broke off the clasp.
Seems very poorly made.

I really appreciate all the help they give me of making sure my package was received and a good condition I will be informing people to go to ziella

The customer service with Ziella has been fantastic. They were very prompt and assisted with my issue immediately!

There was an minor issue with a product I purchased and when I pointed it out, a customer service rep named Pau took it in hand, and he and Ziella went out of their way to address & resolve the issye. They genuinely take customer service to be mioe than just a sentence in a mission statement. My wife loves her gift and I highly recommend Ziella.

Avoid at any cost...big scammers!!! They sent stainless steel saying it is silver and it broke in less than a month. AVOID AVOID AVOID!!!@

Ordered my husband a bracelet and they added his address and mine together. I contacted them immediately to rectify the address and they never got back to me. That was three or four days prior to them shipping it. Thank goodness I got the item, but they had plenty of time to respond to me as I put all the details in my email to them. I will not but directly from them again, I'll go the Amazon route.

Unfortunately, there was a minor problem with the necklace I ordered, but Pau in Customer Service quickly took care of it. This is outstanding Customer Service.

No way to contact except for an email address and they do not respond!! Sizes are incorrect

Quick response and quick plan to action when I needed to fix my order. Very eager to help! Product is great value! Overall great experience with customer service, will definitely be buying again and telling all my friends about it! Thank you so much!