Ziella Avis 

The product I ordered has been stuck in Chicago since May 4 and delivery was promised by May 9. This was a Mother’s Day present so it was important to receive it on time. I have contacted the company twice in the past week and still haven’t received a response. I’m starting to feel like this company is a complete scam and will be contacting my credit card to get my money back if I don’t hear from them by May 15. I will not order from this company again and wouldn’t recommend anyone ordering from them.

I was very happy with the product and timeline to recieve it! Ordering was easy and good communication along the delivery

My wife Diane absolutely loved her necklace. Gave it to her for Mothers Day. She cried tears of joy.

What i order it's what i get in perfect condition and it was beautiful,i recommand that business for you to buy your loved ones jewelry.

Ordered a custom necklace for my wife for Mother’s Day that NEVER came. My CC was charged the day I ordered the necklace though.
Jewellers are good or bad, based on one thing… TRUST. I DO NOT TRUST this jeweller. Do NOT buy from them.

I would recommend Ziella Shop. Customer service was great to answer all my questions and helped me to track my package. Package arrived on the date expected and Love the gift I got for my husband and the saying is beautiful and right on spot.

Good product delivered promptly. A small issue with the presentation box was resolved without a problem by Customer relations person Pau. Recommended seller

I ordered mid April going on their advertising saying it will be delivered before mothersday. It arrived in Western Australia may 1. I called the courier asking them where it is as my tracker says its waiting to be delivered. They say they dont have it yet. I emailed ziella 3 times and have still not received a response. $200 down the drain. And mothersday past still no necklace.

Don’t buy any of their stuff. It takes months before you receive it and the quality is trash.

I had an issue with my order but the customer service team the representatives name is Pau and should be recognized they worked very hard to solve the issue and I am overall very pleased with their company and the product I ordered. The material they use is above par and very impressed, I will Order again from them. Extremely pleased

Pau with customer service was very helpful. He got in touch with me promptly and resolved the issue I had. Thanks

Very impressed with their quick response and effectively managing my request.

The necklace I order is beautiful and receive same the design on the photo.

This company bent over backwards to solve my issue. I would recommend Ziella to any and everybody. Jay was very helpful. They won over a longtime customer with there quick responses and fast problem solving. Thank you again Ziella

So happy when I seen this beautiful product to give to my husband, will love to make him cry LOL. I ordered the product and then received an email to receive 10% off on my first order. I emailed requesting if I could still obtain this 10% discount even though I already ordered and Jay responded and applied the discount, already received credit on my credit card. Loving the customer service at Ziella. Thank you.

The tracking was a bit rough, contact was automated, but the necklace i ordered for my wife turned up on time, well packaged and made her cry with happiness when she opened it.

Came in with a simple problem, immediately got it resolved. Same day.

A thoughtful gesture for the hubby. He loved it and he is not the jewelry type of guy. Additionally, their customer service is great! I had the pleasure of working with Pau. Pau replied to all my requests promptly and professionally. It was very reassuring to work with someone who made me feel heard.

My experience with ordering was easy. Although I was not prompted for the personalization, I emailed immediately and was able to have our names put on. I would definitely recommend this company.