Ziella Avis 

My husband ordered a beautiful necklace for me for Valentines Day. I just LOVE it! Both out names are beautifully engraved in the heart! One of the birthstones had fallen out so I emailed them. Pau from customer support responded right away & sent me a new replacement immediately! Thank you so much. I highly recommend these folks.

I ordered 2 bracelets from this company and the first time they got them wrong but I reach out to them and they did reply back to me and they worked very hard to resolve this problem and they got it fixed and I did receive my right bracelets back thanks to Pau for getting it fixed and me and my husband appreciate it and love ❤️ the bracelets that they sent back to us problems solved. Thank y’all so much for caring about your customers. Mrs Duffey sends ❤️

Jay was very helpful with correcting my order after I made a mistake. He was fast to get back to me and was very friendly and understanding. It was easy to order and submit my order.

I purchased a necklace for my wife for Valentine's Day. The first time she wore it the chain broke. Contacted customer service who very promptly sent a complete new engraved necklace and chain.
Could not have been more satisfied by their service.
Buy with confidence as they stand behind their products.

Their after sales services was better than expected, I shall continue being their customer!

My wife and I loved the necklace and message that came with it, I think it's a great product at a reasonable price

I had made a purchase and got worried when my son hadn’t reached out to me to let me know he had received it. I contacted Ziella.shop to find out what was going on with the tracking because it said tracking was unavailable. I contacted them, got immediate response, long story short, my son received the package and Ziella helped me every step of the way!!!

This company is also a part of Noviera Health or similar name.

I complained and the response was from Ziella!

My complaint was over expecting an elderly woman to trapse around the locality to collect her delivery.

It was returned to them and reposted to me via Royal Mail!

The product itself? On the results of the various companies involved, I won't hold my breath regarding its quality. The tests will show me shortly.

I bought a beautiful heartfelt message bracelet for my son battling a disease. He wore it nonstop from the date of receipt and a few months later was still wearing the bracelet when he passed. It meant do much to both him and me. I had him buried with it on and ordered a replacement for myself to wear from here on. Thank you, Ziella, you’ll never know how much your bracelet meant yo this family.

The problem I had was resolved quickly with no issues great company to deal with

I got a personalized bracelet for my husband for Christmas. Unfortunately the bracelet broke only a few weeks after I gave it to him. I contacted Ziella and they were wonderful to work with and understanding. They sent me a new one free of charge very quickly!

You guys were amazing, and I really appreciate how quickly you corrected the error. The bracelet is beautiful and very personal, thank you!

I ordered the black infinity bracelet for my husband for Valentine's Day. It was perfect because at our wedding, we had an image of an infinity sign with our names on it shown on the wall the whole time. I measured his wrist but didn't think about leaving extra space. When it got here, he put it on and it just fit. I felt awful so I contacted the company and asked if they had an extender or anything to make it larger. Jay wrote me back and said they would send me the next size up no charge and I could keep the other one. I just needed to pay for shipping. The new one came today and my husband absolutely loves it! He put it on right away. Then I asked if he read the card enclosed. He read it and he actually cried. It was so sweet and since we were allowed to keep the smaller one, he wants me to wear that one so we match. This is one of the nicest companies I have ever worked with. I will definitely be using them in the future.

Ziella was wonderful to work with when I needed help with my order. I will definitely order again from them.

Very good thank

I ordered from Ziella online and I was honestly very impressed with the whole experience. Even though the package came from a very long distance, the delivery was right on time. The order arrived exactly as I requested, complete and in perfect condition. Everything was well packed and delivered directly to my door without any issues. It’s always a bit uncertain when ordering from far away, but this time the process was smooth from start to finish. Very satisfied with the service and the accuracy of the order. I would definitely consider ordering again. ⭐️⭐️⭐️⭐️⭐️

Hice mi compra muy rápido y por error agrega producto adicional cancele y sin problema me devolvieron el $$ muy amables respondieron mi mensaje calidad y lindos sus productos ya compré en 3 ocasiones y estoy contenta

My previous review has been deleted I don’t know why. So i’m posting it again. So recently, I purchased from Ziella and I couldn't be happier with my experience!

The product quality is absolutely beautiful, you can really tell that care and attention to detail go into every piece. It made such a meaningful gift and exceeded my expectations.

The service was also fantastic. My order arrived smoothly, and the whole process felt easy and reliable. What stood out the most, though, was the customer support. Their after-sales and customer support was very responsive, kind, and genuinely helpful.

Special shoutout to Pau for the excellent assistance! Your support made the whole experience even better.

If you're looking for a thoughtful gift and great customer service, I definitely recommend Ziella.