1st Business Connections Avis 

98
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bobby has been brilliant from start to finish, and the lady in admin chasing everything for me. I’ve been getting a lot of cold callers, and they’ve reassured me and been 100% authentic and got my bus... Voir plus

Noté 5 sur 5 étoiles

The service from Jordan at 1st Business Connections has been really good and he still continues to support us with a few issues so really thankful for him!

Noté 5 sur 5 étoiles

I had an outstanding experience with Bobby and Dave at 1st Business Connections and honestly can’t thank them enough. For nearly three months I was stuck in an endless loop dealing with Yorkshire Gas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service from Bobby from start to finish! ⭐️ We got a great deal and the communication throughout was amazing. Bobby kept in touch the whole way until we were fully up and running... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

1st Business connections are a consultant that specialise in negotiating contracts for businesses including, energy, water, merchant terminals, broadband etc


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(98)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bobby & Jake 100%

As a manager of 6 separate businesses, it was important to me to have as much streamlined as possible, and the utilities was one of by biggest headaches.
I have had the pleasure of dealing with both Bobby and Jake whilst I moved all our businesses over, not only did we get much better deals that I did not have the time to look for, their service has been great alongside helping me leaving other suppliers.
Highly recommend you speak to either of these lads to help organise your fuel supplies and save you some money!

12 juin 2024
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Réponse de 1st Business Connections

Thank you for your 5 star review! We're so happy to hear excellent feedback. Glad to of helped you with all the businesses. Wishing you all the best!

Noté 5 sur 5 étoiles

I had a very good experience with this…

I had a very good experience with this company. Staff member Bobby was brilliant at informing me about the whole process. He made me feel at ease and explained everything very well. I am really happy with the service I received.

24 mai 2024
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Réponse de 1st Business Connections

Thank you for your 5 star review! It's great to hear you are happy with our service. Wishing you all the best!

Noté 5 sur 5 étoiles

Very positive experience

I dealt with a gentleman called Bobby. I can honestly say he went above and beyond to get me with a good provider. Answered all my calls, responded when he said he would. Highly recommend

6 juin 2024
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Réponse de 1st Business Connections

Thank you for your 5 star review! We're so happy to hear great feedback and glad to of helped. Wishing you all the best!

Noté 5 sur 5 étoiles

Jake

Jake was extremely helpful in setting up my electric for my new business. He was really clear and explained thoroughly about everything, to insure I had a real grasp of all the details and knew everything going forward. The fact his service didn’t cost me a signal penny was also a great added bonus. 10/10 service, thanks again Jake

30 avril 2024
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Réponse de 1st Business Connections

Thank you for your 5 star review! We're so happy to have helped and that Jake made everything clear. Wishing you all the best!

Noté 1 sur 5 étoiles

Dodgy scam - avoid!

I was cold called by this business and told they were responsible for informing new businesses about who their energy supplier is.

They recommended we sign up with BES Utilities as our supplier for a 48 month contract as this was the best value deal available for us.

They wanted me to sign the deal straight away but of course I said I'd like to do my own research first.

I googled and found the owner of BES and a number of others connected to the company were jailed for fraudulent activities - for cold calling businesses and deceiving them into long-term contracts.

30 avril 2024
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Réponse de 1st Business Connections

Good afternoon

Firstly, we would like to make it clear that we are not a “dodgy scam”, we are a legitimate company.

These kinds of comments can be very harmful to a small business like us, especially when we pride ourselves on what we do. Your comment is highly unprofessional given that you are a business, and a charity organisation. It is also disappointing to find that Trustpilot approve of such defamatory comments.

You aren’t actually a customer of ours which makes the review even more frustrating. We merely discussed quotes with you over the phone, which were then emailed to you for reference. We would not have expected you to enter a contract there and then. Had you have been happy with the quote, the usual process for the energy supplier you subsequently took a dislike to, would have been to email you the contract to e-sign. You would also have had a telephone call with the supplier to make sure you fully understood the terms and was happy to proceed.

We understand your concerns about BES Utilities past owner and would like to make it clear we had no connection or involvement with them at that time. They since have new ownership and are understandably under the spotlight and everything is rigorously checked.

We had 1 telephone call with yourself in which we discussed quotes. If you didn’t like the quotes/supplier provided you could of simply not accepted it, but you chose to make slanderous comments about our company on here.

Regards
Hannah

Noté 1 sur 5 étoiles

Stop Calling Me

As I've opened up a business recently they are relentlessly ringing me everyday from different numbers.

26 avril 2024
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Réponse de 1st Business Connections

Good afternoon,

Thank you for supplying us with your telephone number. We have had a check of our telephone dialing system and can see that you was called twice on the 25/04/2024 by 2 different agents, but off the same phone number. Unfortunately the second call was made before our admin team had chance to update the Do Not Call List, we sincerely apologise for the inconvenience caused.

Please be aware, there are other companies out there similar to ours, but not affiliated with ourselves. That may be where you're getting calls from. Some of those companies can be persistent, but we have no control over those companies.

We pride ourselves on customer satisfaction and have only recently joined Trustpilot to help build our reputation. So we are sad to find a 1 star review.

Please be assured that your number is on our Do Not Call List so any other calls you may be receiving are not from ourselves.

Kind Regards
Hannah
1st Business Connections

Noté 5 sur 5 étoiles

Fabulous service and it hasn’t cost me a penny

Jake has been outstanding. So friendly and helpful. He managed to help me find the best deal which now saves me money, he sorted it all out for me and it hasn’t cost me a penny. I would highly recommend to anybody. Fabulous service! Thank you Jake.

23 avril 2024
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Réponse de 1st Business Connections

Thank you for your lovely review, we're happy to have helped. Great to hear you would recommend us also. Wishing you all the best

Noté 5 sur 5 étoiles

great customer service

Jake was really polite and helpful. highly recommend

23 avril 2024
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Réponse de 1st Business Connections

Thank you for your 5 star review. We're delighted to have been a help and glad to hear you would recommend us. Wishing you all the best!

Noté 5 sur 5 étoiles

1st Class Service

I cannot rate the service that I have received from Bobby at 1st Business Connections highly enough.
I am having an absolutely ridiculous amount of trouble trying to leave the current energy supplier ( they won't let me take over from the previous occupant although there is not any debt?) but Bobby is taking care of all of this for me, I just sit back and let him do it.
Fantastic service, highly recommended

18 avril 2024
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Réponse de 1st Business Connections

Thank you for your great review. We're so happy to hear that Bobby has provided fantastic service and that you would recommend us. Wishing you all the best!

Noté 5 sur 5 étoiles

Excellent service and we have received…

Excellent service and we have received constant check ins on our progress
Would recommend to others - Bobby and Jake at 1st business connections have been outstanding in all the help provided
Thank you

17 avril 2024
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Réponse de 1st Business Connections

Thank you for your amazing review. We're so glad that you have had great service from Bobby & Jake. Wishing you all the best!

Noté 5 sur 5 étoiles

Excellent Service

The team at 1st Business Connections helped me find a new supplier and get me out of high rate which I didn’t even know I was paying.

They were friendly , efficient and I wouldn’t hesitate to recommend them

Thank you

15 avril 2024
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Réponse de 1st Business Connections

Thank you for your great review. Happy to hear you would recommend our services. Wishing you all the best!

Noté 5 sur 5 étoiles

Bobby has been a real help with helping…

Bobby has been a real help with helping me organise new utilities and also dealing with some very awkward previous utilities. Hes been nothing but helpful and has kept the process as stress free as possible

16 avril 2024
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Réponse de 1st Business Connections

Thank you for your fantastic review. We're so glad that Bobby has been a great help and will pass on your kind words. Wishing you all the best!

Noté 5 sur 5 étoiles

Bobby was Exceptional

Bobby was Exceptional
From start to finish Bobby was there with clear guidance, he helped me when i first moved into my premises on getting a better tariff. He made the process so easy and always kept me updated. Will be recommending him and 1st business connections to all my family and friends

15 avril 2024
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Réponse de 1st Business Connections

Thank you for your fantastic review. We're so happy you got the help you needed and you would recommend us. All the best.

Noté 5 sur 5 étoiles

Call the helpful Bobby and he was very…

Call the helpful Bobby and he was very helpful in getting us sorted for a new business with great after sales help was and is still great and will help Amy time

11 janvier 2024
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Réponse de 1st Business Connections

Thank you for your great review. We're so glad Bobby was able to help you. Wishing you all the best.

Noté 5 sur 5 étoiles

Five star review

Bobby was so friendly and helpful, I really couldn’t have asked more of him . I feel he went above and beyond his duties as I was having problems with a previous energy company and Bobby did his upmost to get me a better deal . He kept in constant contact with me and kept me informed of the progress of changing companies. I was very impressed by his customer service and would recommend to anyone

15 avril 2024
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Réponse de 1st Business Connections

Thank you Shirley for your 5 star review, Bobby always goes above and beyond for his customers and we are very pleased he was able to help you get a better deal.
Kind regards,
1st Business connections Ltd

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