Disappointing end of service process. Call to cancel and only get onto a sales team that give me nothing other than promise of a "good deal" if I call them back when we've moved and ask for his na... Voir plus
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Lisez les avis des autres
I just wanted to thank Kane at 4th Utility for the unmatched service on our data plan. He made the whole process smooth and hassle-free. Really appreciate you securing a technician date fo... Voir plus
thanks to David what could of been an ugly conversation. went really well David was very calm and apologetic and seemliness covered all the basis, and effectively sorted out my issue of an overdue pay... Voir plus
Really good communication even after a few months now! They provide a fast installation and actually provide high speeds. Can actually recommend if you are working from home as it supports two people... Voir plus
4,4
Excellent
9 k avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Very polite and helpful
Very polite and helpful, understanding, excellent wifi conection
9 mai 2026
Avis spontané
Great communication
Great communication with Callum and Chris Thorpe they both was absolutely lovely and more than helpful, helping me work out which of the following plans was more suitable for me.
8 mai 2026
Avis spontané
Absolutely brilliant customer service…
Absolutely brilliant customer service and Mushtaq was very helpful thank you
9 mai 2026
Avis spontané
Chris Thorpe was great!
Chris Thorpe was a great help! He was really friendly and thorough & has made the whole process super easy. Thank you!
8 mai 2026
Avis spontané
It was my first experience ever with…
It was my first experience ever with internet providers, it was an amazing experience, internet was fast, stable and reliable... Company was trying it's best to follow up any issues and fixes it ...
Assistance team is also helpful and nice, Kane was very helpful and kind, WhatsApp contacting needs some improvement tho... But overall... AMAZING ... Highly recommended
18 juin 2025
Avis spontané
Great service
Great service, very patient and got the right result
Everything working👍
8 mai 2026
Avis spontané
Spoke to David Cordwell helped me out a…
Spoke to David Cordwell helped me out a lot. Appreciated the help and service he gave
8 mai 2026
Avis spontané
It was really helpful and excellent…
It was really helpful and excellent customor care service.
8 mai 2026
Avis spontané
Good team that did the job excellent…
Good team that did the job excellent customer service
8 mai 2026
Avis spontané
He was very helpful
He was very helpful, knowledgeable, and clear about what he was selling. He answered all my questions and made the whole experience easy and straightforward
8 mai 2026
Avis spontané
A very smooth experience with arranging…
A very smooth experience with arranging broadband to be installed. Mike Harrison explained the procedure very clearly. A true professional.
Thank you Mike.
8 mai 2026
Avis spontané
Martin did an excellent job
Martin did an excellent job, helping me to resolve speed issues that I have been experiencing with our broadband.
8 mai 2026
Avis spontané
Spoke to OLU today
Spoke to OLU today, friendly and helpful. I had issue with the internet service for over a month and made several calls before this, but it got resolved today. Thank you OLU
8 mai 2026
Avis spontané
I contacted 4th Utility for help with a…
I contacted 4th Utility for help with a connection issue, and Aneeq resolved it very quickly. I didn’t even need to explain much—he understood the problem straight away, listened carefully, and got everything back up and running in no time.
Thank you very much for your help. It was a real pleasure dealing with such a helpful and efficient advisor.
7 mai 2026
Avis spontané
Had assistance from Kane and he was so…
Had assistance from Kane and he was so lovely. Helped me get the best possible outcome and the best customer service i have experiences. I am very excited to have them as our new providers as I am not worried they can help if nay issues come along. Also enjoy not Bots to talk to and no AI involved.
7 mai 2026
Avis spontané
It was a great deal with a very good…
It was a great deal with a very good price and excellent fibre speed. The communication with Kay was excellent too — especially important for me as I am deaf and rely on clear text communication. Really appreciated the support.
8 mai 2026
Avis spontané
New service to remain
The agent david was very polite and knowledgeable. He helped sort the situation and resolved the matter swiftly and professionally.
8 mai 2026
Avis spontané
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