AB Walker, Funeral Directors Avis 

1 328
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

ABW( Henley-on-Thames branch ) went above and beyond planning and supporting us , to organise our Mum's ( Sue ) funeral . It was flawless. Their kindest , respect and professionalism are out... Voir plus

Noté 5 sur 5 étoiles

Jordan was amazing and helped us through the process at what was, obviously, a difficult time. No question or request was ever considered too small. The call from the night before to confirm what woul... Voir plus

Noté 5 sur 5 étoiles

My Mother , Sister and I wish to give our heartfelt thanks to Mark our Funeral Director, the pallbearers and Emily from Earley branch for the funeral preparations and giving my late Father such a... Voir plus

Noté 5 sur 5 étoiles

ABW have looked after both my mum and my dad in their last journey. …. But they have looked after me and our family too in making the final arrangements so respectfully, professionally and with the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Service de crémation
  3. Entreprise de pompes funèbres
  4. Maçon

Écrit par l'entreprise

A.B. Walker, independent family owned funeral directors, serving Berkshire and Oxfordshire since 1826. Professionals in traditional, besoke and simple funerals, direct cremation, funeral plans, monumental masonry and bereavement care. We cater for all religions and cultures and recognise the importance of delivering excellent customer care and attention to detail. Head office is in Reading with branches in Wokingham, Bracknell, Thatcham, Henley, Maidenhead, Tilehurst, Woodley and Caversham. We can arrange funerals throughout the UK and can assist in the transfer and repatriation of deceased across the globe. We are leading members of the two national funeral trade associations (SAIF and NAFD) and inspected by the Independent Funeral Standards Association (IFSO). We work with Golden Charter Funeral Plans to offer secure and flexible funeral plans which are regulated by the Financial Conduct Authority. The company is owned and managed by Matthew and Julian Walker, fifth generation funeral directors, assisted by a dedicated and professional team who understand the needs of the bereaved and make every effort to deliver a personal and caring service to all.

Écrit par l'entreprise

TRADITION IS WHAT YOU MAKE IT
We recognise that every funeral is an unique event and we will work to ensure that your loved one is celebrated in accordance with your wishes and traditions. We know how difficult it is to lose a loved one and we offer bereavement support in several formats to help meet these challenges.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(1 328)

238 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My sister's funeral

Being allowed to consider each element of the procedure at my own pace, without any pressure.

Considerate and friendly staff.

Reasonable price for the service provided.

23 juillet 2025
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Réponse de AB Walker, Funeral Directors

Dear Clare

Thank you very much for your comments.

Best wishes

Julian

Noté 5 sur 5 étoiles

Jordan Ward

What can I say. Jordan was absolutely outstanding. She organised everything for us because we live in Ireland. She handled everything with the upmost care and efficiency. She kept us informed at every stage. She is a star. AB Walker are very lucky to have her.

11 août 2025
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Réponse de AB Walker, Funeral Directors

We are indeed! I know she will be thrilled to read this - thank you.

Julian

Noté 5 sur 5 étoiles

Dealing with the death of my Husband

I had to deal with death of my husband in the summer of 2025 and I chose AB Walker because as a family we had used them for my parents.
From the time they picked up my husband from home, nothing was too much trouble, no question too mundane and no matter how busy, they always found time for me.
Anna guided us through all the details we needed to know, the thing AB Walker could do for us and the things we had to do had clear deadlines so there was no mix up.
Even the drivers of the hearse allowed us to touch and see the coffin before we left home, our car driver was happy to engage in conversation and they were all so kind to us, especially as there were children under 10 attending the funeral.

For their attention to details, their kindness and graciousness I would absolutely always recommend them every time.

18 juin 2025
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Réponse de AB Walker, Funeral Directors

Dear Paula
Your words have made us feel very humbled - thank you.
Julian

Noté 5 sur 5 étoiles

Very Professional team who work very…

Very Professional team who work very closely with you to meet your funeral requirements and be supportive through difficult times.

16 septembre 2025
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Réponse de AB Walker, Funeral Directors

Dear Lee

Thank you very much

Julian

Noté 5 sur 5 étoiles

I would like to thank the great team at…

I would like to thank the great team at AB Walker Reading ,
Especially Clare who was both extremely professional
But also so very kind during such a sad occasion.

5 août 2025
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Réponse de AB Walker, Funeral Directors

Dear Mary - I will speak to Clare - Thank you. Julian

Noté 5 sur 5 étoiles

AB Walkers Tilehurst Branch

Having recently dealt with AB Walkers Tilehurst branch, I can honestly say that they could not have been more supportive. Every single staff member that we dealt with went above and beyond. A special thank you to Becky in the office you made a very difficult and challenging day beautiful. Thank you

1 octobre 2025
Avis spontané
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Réponse de AB Walker, Funeral Directors

Thank you Tracey - Becky will be very pleased to hear this. Julian

Noté 5 sur 5 étoiles

Jess was absolutely amazing when…

Jess was absolutely amazing when dealing with her regarding my father. After her initial call and contact she was empathetic and informative, in the end the family made a decision to take a different route - not due to the funeral directors performance at all - and they were supportive and continually informative. When calling and speaking to different members of staff it was exactly the same response. Simply superb service.

16 septembre 2025
Avis spontané
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Réponse de AB Walker, Funeral Directors

Dear Steve

Thank you - I will pass your lovely words on to Jess.

Julian

Noté 5 sur 5 étoiles

A confident and compassionate meeting…

A confident and compassionate meeting to talk about and book mums funeral service. All communication clear and thoughtful. On the day everything went to plan and was beautifully carried out.

24 avril 2025
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Réponse de AB Walker, Funeral Directors

Dear Karen

Thank you.

Julian Walker

Noté 5 sur 5 étoiles

A B WALKER Binfield

Emily and Jordan were just exceptional with their help and compassion looking after the family when I lost my Mum. Nothing was to much trouble and they made the whole process just a little bit more bearable knowing they were there looking after us and Mum. I would recommend AB Walker and would not hesitate to use them in the future.

16 mai 2025
Noté 5 sur 5 étoiles

Calm, dignified and caring

All details covered, nothing was too much trouble, communication was always prompt and reassuring. At a difficult time, the calm, dignified and caring approach of all staff was appreciated

2 juin 2025
Noté 5 sur 5 étoiles

Thank you.

Everyone who was dealing with my dear husband’s funeral was kind, caring and understanding. Thank you so much, you were there when I needed you!

30 mai 2025
Noté 5 sur 5 étoiles

Excellent in Every Way

A B Walker acted with sympathy and dignity through out the period that they were looking after my Dad. Nothing was too much trouble. A very sad day was made worry free.

1 mai 2025
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Réponse de AB Walker, Funeral Directors

Dear Paul

Thank you.

Julian Walker

Noté 5 sur 5 étoiles

I cannot rate AB Walker high enough 5 star is an under rating

I cannot rate AB Walker Caversham high enough. 5 star is an under rating!
From the 1st call, to say Jenny had passed, I spoke to a real person, I think his name was David. Totally throw me, when he answered after just 2 or 3 rings. No pressing this button for what ever or leaving messages on voicemails!
He was very professional when he & his colleague came to take Jenny. They made a very emotional time, a little bit easier.
The 2 ladies in the Caversham office, Melanie & Louise, were brilliant. Really helped me through the whole process. Even doing a couple of things for me, that I wasn't up to doing.
Nothing seemed to much trouble for them. Even letting me sit in the front office a few times, just talking with them, about Jenny. They gave me the time & helped me & our children, when we went to view Jenny a couple of times. They made me feel I could have stayed there all day/night if I wanted.
David & his team were great at the cemetery. Helping guide us through the whole process, to Jenny's final resting place.
I have left instructions with my children to use the same office when it's my time to join Jenny.

25 avril 2025
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Réponse de AB Walker, Funeral Directors

Dear David

That is so lovely to hear and the Caversham ladies will be thrilled to learn that they have helped.

Thank you.

Julian

Noté 5 sur 5 étoiles

First class support

From the first contact with AB Walker to the day itself I felt supported and knew I could contact them if I had any questions and they always replied promptly. This gave me great comfort at a very difficult and upsetting time in my life.

Heidi who I dealt with had a compassionate, kind, helpful and professional approach. I would also like to give a special mention to Susie Mitchell, the Celebrant , who provided invaluable help when getting together the order of service for my husband’s funeral and conducted the service in a warm and deeply personal way.

16 mai 2025
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Réponse de AB Walker, Funeral Directors

Dear Sheila

Thank you very much for your very kind words.

Julian

Noté 5 sur 5 étoiles

A.B. Walkers Reading

Could not have asked for a more sensitive and supportive experience during our bereavement. Caring, professional and transparent. Clare was very helpful and so easy to work with. The team who collected our loved one were wonderful. The lady on reception was warm and friendly. The team on the day of the funeral were superb. Highly recommend this exceptional service.

21 mai 2025
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Réponse de AB Walker, Funeral Directors

Dear Becky
Thank you for your lovely comments - I will pass them on.

Julian

Noté 5 sur 5 étoiles

intern

Internment of Ashes went ahead with no problems - electric mini was great publicity

16 juin 2025
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Réponse de AB Walker, Funeral Directors

Dear Ian

Thank you!

Julian

Noté 5 sur 5 étoiles

Highly recommended

A very attentive, professional and discreet company. They have years of experience and it shows. They took care of everything which made a stressful and emotional period manageable.

6 juin 2025
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Réponse de AB Walker, Funeral Directors

Dear Neil

I have taken a lot of pride from your comments - exactly as we want it to be - thank you.

Julian

Noté 5 sur 5 étoiles

Professional and compassionate

Professional and compassionate approach to everything concerning the passing of my husband, from the organisation to the final part of the funeral.

23 juin 2025
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Réponse de AB Walker, Funeral Directors

Dear Liz
Thank you very much.

Julian

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