AB Walker, Funeral Directors Avis 

Where do we begin? From the start to our son Tom's final journey, to the end. The team at Walkers went above and beyond. From Bev Roberts (funeral Administrator) at Wokingham and Nicola Cleland
(celebrant) and lastly Don the (conductor). They all acted with great professionalism and care. We didn't have a clue but they ALL supported us through. After the service we reached out re: bereavement therapy and group sessions and Bev has kept us in the loop.
We cannot recommend them enough.
Andy and Maggie Gash

Very experienced and caring staff every thing was organised very smoothly , a faultless experience , thank-you

Friendly, respectful and very efficient. Nothing was too much bother.

I did write thank you cards to all concerned.especially the Woodley branch.they were all so helpful and friendly.They certainly made a difficult time feel alot easier and calm .You certainly have an amazing team.
Can't thank you enough.

We were very impressed with your Thatcham branch. They were very caring and helped us to arrange a lovely service for my mother. I wouldn’t hesitate to recommend them to someone else.

From our first contact when entrusting Dad into your care the empathy, caring and organising was outstanding. We couldn't have been better looked after by Anna from the start to the final resting day.
Everyone within Reading office was helpful during our difficult time also for outstanding service earlier this year when we lost my mother in law. Thank you.

The whole process from initial visit to your offices to arranging the funeral and the cremation itself was handled with respect, politeness, courtesy, professionalism and efficiency. The whole team were amazing - very polite and respectful but also friendly and helpful. I was treated like an individual and not like I was on a conveyor belt. Anna is a huge asset to your company and helped me all the way - nothing was too much trouble. And Harry also remembered me every time I visited and would always ask me how I was. I was also struck by the fact that despite the nature of your business every member of your staff was welcoming, smiley and seemed happy to be doing their job. You don’t get good customer service very often these days but yours was spot on … wouldn’t change anything.

Bev Roberts at AB Walker couldn't have been more helpful, it's not an easy thing to have to go through but Bev made it so much easier. She gave good constructive advice, organised everything as we wanted it and was in constant contact to make sure we had everything we needed

Staff are extremely kind and helpful.
Cremation although not attended was still conducted with dignity.
Being able to say a final goodbye in your Chapel of Rest really helped.

I was treated with great compassion and the funeral was handled superbly

Professional and friendly service helped the family through a difficult time.

Every thing went as well as could be expected .

Very caring and committed staff. From the receptionist to the organisers / administrators and coffins bearers / drivers. All very professional and caring. I know they do this every day but they still made us all feel like we were their most important customer.

The funeral went smoothly with everything we wanted so happy, no complaints.

Office staff were organised, respectful, flexible and knowledgeable about the process and who to contact. The funeral conductor and his team were also first-class, confirming timings before the day, and then on the day gently moving things along and asking all the right questions at the right time in the right way.

We used Walkers for my late Mum’s funeral. Right from my first phone call to them, they were very helpful and reassuring. The first person we met was Katy at the Woodley office. She was very kind and caring the communication by her was excellent, informing and guiding us every step of the way. On the day nothing was too much trouble for David, our conductor, talking us through what would be happening. Chris Brown, the humanist, did a great job talking about my Mum as if he knew her personally. We, as a family, felt it was a wonderful send off for my Mum. Would definitely recommend Walkers.

AB Walker were amazing whilst I was planning the funeral of my dear friend. From the moment I walked into their office to the burial it self. Every care and dignity were shown to me and to my late friend.

When we lost our mum in July 2025 fran at the Tilehurst branch made it so much more manageable and easier to deal with. She was amazing with both me and my brothers was with us every step of the way and guided us through the tough time.

The staff were excellent And very kind and caring at a very sad time. Thank you

Phoebe made such a difficult process bearable and we could not thank her enough