Agria Ireland Avis 

989
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought insurance for my cockapoo pup fot through to a girl called Claire from Galway but now living in Cork. She had the funniest accent I have ever heard anyway what a gem to have working for Agria... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

New to Agria this year having been with a different insurer for years. I had not heard of them before but thought I would give them a try. I have to say they were brilliant! Our cat was injured and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux

Écrit par l'entreprise

We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.

What sets us apart

Écrit par l'entreprise

Best of care for pets and peace of mind for owners
We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

989 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(989)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to deal with

I have been insuring 2 of my cats with Agria for a while. There had a very efficient claim processing procedure compare to other insurers i had ever been with. it usually took less than a week for them to come back with decision and settlement after my form/document submission. They are very easy to deal with. I am highly recommended the company

11 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY A POLICY WITHOUT READING THE REVIEWS

Very unhappy, they are denying a claim and saying that a completely unrelated illness to the one I claimed, was a symptom of the dog's current condition. It was NOT! The condition the are claiming was a "Clinical sign" was COMPLETELY RESOLVED with an antibiotic. Last time I checked, antibiotics do NOT treat diabetes, which the dog was diagnosed with 2 months later.

*update after reply*
They cannot even correctly address customers all they do is copy and paste the same reply to ALL one-star reviews. That is how seriously they take their PAYING CUSTOMERS.

4 février 2025
Avis spontané
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Réponse de Agria Ireland

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.
All claims are reviewed based on the clinical history provided by your Vet and in line with the Terms and Conditions of the Policy. If you feel that the information we have been provided with is incorrect, you can always avail of our appeals process, which has been communicated to you.
We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently. Your feedback has been logged and we would like to assure you that we are at all times seeking to improve our products and services in line with our customers’ needs.

Best regards,

Agria Petinsure Team

Noté 5 sur 5 étoiles

"Grateful for Agria's Support During a Tough Time!"

I’m so glad I chose Agria Petinsure! When my dogs, Lily and April, unexpectedly needed surgery, I was overwhelmed, worried about their health, the costs, and how to handle everything. But Agria made it so much easier. Filing a claim was straightforward, and their team was incredibly kind and supportive every step of the way.

They really took the stress out of a tough situation, and it meant so much to know they genuinely cared about Lily and April. The transparency throughout the process and the quick resolution of my claims gave me the peace of mind to focus on my girls’ recovery.

If you’re looking for pet insurance that truly cares, Agria is an amazing choice. I’m so grateful for their support!

6 novembre 2024
Avis spontané
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Réponse de Agria Ireland

Hi Paul,

Thanks for the great testimonial. It's great to hear about the care and peace of mind that our cover has provided to Lily, April and yourself so you can focus on helping them recover.

Many Thanks,

The Team at Agria Ireland

Noté 1 sur 5 étoiles

I find them useless

I find them useless. Very hard to deal with, very demanding and in the end no payout as various exclusions, excess and deductions are applied. Daylight robbery. Not recommended at all. You have been warned.

16 janvier 2025
Avis spontané
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Réponse de Agria Ireland

Hi Rafal,

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.

All claims are reviewed in line with the Terms and Conditions of the Policy and it is important to note also that every policy has an excess which applies in the event of a claim.

We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently.

We have logged your feedback and we would like to assure you that we are at all times, seeking to improve our products and services in line with our customers needs.

Best regards,

Agria Petinsure Team

Noté 5 sur 5 étoiles

Great company

Great company to deal with, easy claim form and payment within a couple of days, no fuss, no bother. I wish all companies were this easy to deal with

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I couldn't fault this company

I couldn't fault this company. So helpful with a very stressful situation. Our claim was processed so quickly.
So thankful for their help, especially from Sarah.
Couldn't recommend enough.

1 novembre 2024
Avis spontané
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Réponse de Agria Ireland

Hi Eden Mulcahy,

We are glad to hear that you had a 5 star experience with Sarah and out team.
We really appreciate the time you have taken to leave such a positive review.

We will pass your feedback to Sarah and the team, as I know they will be delighted.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Claim processed fast and without…

Claim processed fast and without hassle. I was kept up to date at everystage. Very happy with the experience.

13 octobre 2024
Avis spontané
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Réponse de Agria Ireland

Hi Christine FInn,

Thank you for sharing your experience.
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Friendly service

Friendly service , no hold time smooth process with claim. Amount fully reimbursement received promptly. Very professional and I have recommended friends. A pleasure to deal with during a stressful time. Thank you...

27 septembre 2024
Avis spontané
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Réponse de Agria Ireland

Hi MH,

Thank you so much for your kind feedback!
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We are glad you had such a positive experience with Agria PetInsure.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 1 sur 5 étoiles

Worst pet insurance company ever

Worst pet insurance company ever. Will find any excuse not to pay out. Most unhelpful staff, avoid at all costs.

21 octobre 2024
Avis spontané
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Réponse de Agria Ireland

Hi Laura,

Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.

All claims are reviewed in line with the Terms and Conditions of the Policy, all new policies are subject to an initial fourteen day stand down period where there is no cover for this initial two weeks from the policy inception date.

We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently.

We have logged your feedback and we would like to assure you that we are at all times, seeking to improve our products and services in line with our customers needs.

Best regards,
Agria Petinsure Team

Noté 5 sur 5 étoiles

Agria no 1 pet insurance provider

Recently submitted a claim for my 5 year old dog. Agria pet insurance have been amazing. Our vet bill with UCD was covered in full 3500 euro less 90 euro excess. The whole experience was seamless and hassle free. Agria made a stressful situation that much easier. I would recommend all pet owners to have pet insurance. Thank you Agria.

2 septembre 2024
Avis spontané
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Réponse de Agria Ireland

Hi Megan Delaney,

Thank you so much for your kind feedback!
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly. It is great to know that your dog’s vet bill was covered without any hassle.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

the first step with the Agria Petinsure

I just purchased insurance for my puppy, Bruno. I hope it's a good choice. The online process was easy and straightforward.

30 juillet 2024
Avis spontané
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Réponse de Agria Ireland

Hello Anita,

Thank you for taking the time to leave us such a positive review. We are glad to hear that you have found our online process easy and straightforward. We are sure that you will continue to experience out fantastic service when you need us.

If you ever need any further assistance, do not hesitate to reach out!

Kind regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Hassle free insurance providers

We had a very unlucky time with our bichon needing 2 x leg surgeries, 5 weeks apart.
Agria were very prompt to help and the money was refunded without any hassle. We had a claim last year for a lump also and I found them to be quick and efficient then too. It provides such peace of mind and is worth every cent.

14 juin 2024
Avis spontané
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Réponse de Agria Ireland

Hello Lauren,

Thank you for sharing your experience. We are sorry to hear about your Bichon’s surgeries but are glad we could assist promptly during such a difficult time.

It is great to know that our service provided you peace of mind, not only for these recent claims but also for your previous one. We are pleased that our support has been consistent.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Very easy from start to finish

Very easy from start to finish. Very helpful

28 juin 2024
Avis spontané
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Réponse de Agria Ireland

Hello Samantha Murphy,

We are so happy to see that you have given us a 5 star review! We will pass your comments over to the team and we know they will be delighted.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Everything was done quick and easy

Everything was done quick and easy. Had my dog in the vet on 3 separate occasions and paid up front to the vet.
Forms were filled out and issue on my last vist.
Agria had the claim sorted in 2/3 weeks, and money was refund back into my account.
Regular contact was made and I was kept updated by Agria.

25 juin 2024
Avis spontané
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Réponse de Agria Ireland

Hello Brian O Sullivan,

Thank you so much for your positive feedback regarding your recent experience with us. We are glad you had such a positive experience with Agria PetInsure.
We will ensure the team are aware of your comments.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Very efficient and easy process

Very efficient and easy to insure our two pets. I had a little difficulty completing the process online but a very helpful lady assisted me with it.

9 juillet 2024
Avis spontané
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Réponse de Agria Ireland

Hello Phil,

I am so happy to see that you’ve given us a 5 star review!
I will pass your comments over to the team as I know they will be delighted.

If you have any further queries, please do not hesitate to contact us.

Kind regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Very prompt and efficient …

Very prompt and efficient .professional service with extremely helpful stqff

4 juillet 2024
Avis spontané
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Réponse de Agria Ireland

Hello Deirdre O Reilly Downes,

Thank you for taking the time to share your experience and giving us a 5 star review.
We will pass your feedback over to the team.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Incredibly easy & quick

Margaret had dealt with my claim and I was unsure if I did everything right as it was our first claim. It was super easy and when I send in the form that our vet filled out, I've had a confirmation next day and an email stating that they reach out to the vets for any documents needed and we don't have to do anything. This was Monday and today I got the confirmation that my claim was approved and the money is on the way. 4 days, no hassle for us! Incredible.

30 mai 2024
Avis spontané
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Réponse de Agria Ireland

Hello Laura G.,

We are glad to hear that you had a 5 star experience with Margaret and out team.
We really appreciate the time you have taken to leave such a positive review.

We will pass your feedback to Margaret and the team, as I know they will be delighted.

If you ever need any further assistance, do not hesitate to reach out!

Kind Regards,
Agria PetInsure Team

Noté 5 sur 5 étoiles

Straightforward process and quick…

Straightforward process and quick decision to refund us most of our vet bill for poor Molly who had been very sick! All better now

3 mai 2024
Avis spontané
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Réponse de Agria Ireland

Dear Catherine,

Thank you so much for sharing your experience! We understand how stressful it can be when our pets aren't feeling their best, so we're glad we could help. Here's to Molly's speedy recovery and many more healthy days ahead!

-Team Agria Petinsure

Noté 5 sur 5 étoiles

Every with was very quick with no…

Every with was very quick with no qualms

29 avril 2024
Avis spontané
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Réponse de Agria Ireland

Dear Bharath Senthi,

We're delighted to hear about your positive experience with our pet insurance service! Ensuring swift and hassle-free assistance is at the core of what we do.

If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

Warm regards,
Agria Petinsure

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