Aramex Avis 

I hope they lose more customers and close this piece of k*k company. Very slow, poor service, they don’t take calls, they direct you to WhatsApp communication and they respond what is not asked. Can they stop picking up my orders. I didn’t ask them to and they always deliver very late. Useless courier company.

Can I give this company 0 stars? They are unprofessional & don't give a s..t about customer support. Don't believe me? Just try and call them for information about your package, u'll wait and wait for a response and the calk will drop. Call them to enquire how much it'll cost to courier a package & instantly they respond. Conclusion : They are happy to take your money, but not happy to provide feedback as to the whereabouts of your package. What a sh.t company. If you can avoid them, do so

The worst of the worst! Losing package after package and blocking any possibility to contact their so-called "customer support"!
My inquiry about the package they lost in 2018 is still "being processed"!
I can't believe that wrack is not out of business and eBay still uses them for international shipping!
What did you do with yet another package 33877206742?!

I logged for collection since I wanted to return the product i had brought, the collection was scheduled for the 3rd of March but no one came and I did not get anything stating why. They came the following monday, pleased them to wait for me since I was 15 minutes away from the house, they told me that's too long long they'll come back on Tuesday but they never came. Called customer services the following monday, and they said they'll send someone who came today and called, unfortunately my phone froze I couldn't answer, calling him back after a minute, a mere minute! He tells me he came to collect but he's gone now.

Their services are not good, why don't they notify the customer before time if they're coming so that if they're not around they make arrangements. Also, the issue of calling while outside, why can't they wait for at least five minutes to move to the next point??

I used to buy my products from Shain using other logistics, I won't mention the name, until they changed me to Aramax, Aramax is very expensive compared to the other one

I found their tracking system good until I had to query a message stating 'attempt to contact customer failed'. I got hold of a Julia on their whatsapp platform. She made me wait for half an hour to respond to my repeated requests like 'Julia are you still there?' and 'Julia please let's get this finalised'. Julia spoilt an otherwise good review, she should not be allowed to service this platform.

This is the worst experience. Very slow! Paid R100 to have package delivered door to door and it's day 5! Please speed up this process.

Aramex George branch read the correct delivery address wrong and phoned me. I gave driver directions but he opt to go back to his office without my parcel being delivered. I phoned twice and they promise to come back to me, needless to say they did not. I cannot recommend such poor service.

Aramex is the worst courier company in South Africa. My parcel was sent from Checkers Durban 13 Dec 2022, for home delivery in Queenstown. To date parcel has not been received. Tracking number DBP48125964014 indicates out for delivery since 15 Dec, when following up with the company no one knows what's going on. Tried to escalate the issue but that did not help, parcel is still "in transit". A word of advice to anyone looking to use Aramex, DON'T. Save yourself the inconvenience. My son's prescription glasses are still undelivered, we are back in Durban now, if they eventually get delivered in Queenstown, we will have to incure the cost of using a much more efficient courier company like DHL to send the package back to Durban. Never again! Aramex should just close shop, go back to the drawing board and fix their operational inefficiencies if they want to remain in business.

We have been waiting two weeks for a parcel still not delivered!

Pathetic! After 15 days my parcel hasn’t reached its destination. My CV application for a job didn’t make the deadline that’s how unreliable this company is 😭🥲🥲

By choice, I wouldn’t even give ARAMEX GEORGE a One Star Rating. My parcel arrived at George Depot, 03/12. On 08/12 the tracking update has not changed - still processing at George. A call to the office on Tuesday (07th) says the parcel will be delivered Wednesday. A call to them on Wednesday says parcel was delivered on the Monday (06th). Parcel has NOT been delivered to recipient. The story is the driver can’t remember exactly where he dropped it. Surely there needs to be accountability. If the parcel is out for delivery, it is recorded as such. Once delivered, time and place is noted as well as signature of recipient. They have promised to follow up but at this stage it seems the parcel has ‘disappeared’. I have requested feedback as to where parcel was dropped off and who received it but ARAMEX George are unable to furnish me with those details. I would urge people not to entrust their parcels to Aramex George.

This is my third unfortunate experience with Aramex. I do not choose to use them because I know they do not deliver as they claim to. I made an online purchase at the Zara online store and they told me to meet their driver at a central locsrion instead of delivering my package to my address. Now they are telling me my package is at their hub for me to collect. Why do they accept delivery of packages to areas they know they will not deliver to?

Must be the worst courier company in the world with NO customer service! Total disrespect for the on-time delivery of your package, you cannot contact anyone with questions you have, no place to complain to management or escalate your problem.
DO NOT USE!!!!!

The most flawed company in SA. They make Eskom look efficient.
Their customer care is zero.
Avoid, avoid, avoid.

This is one messed up company, the worst in the whole entire world I wouldn’t recommend this to anyone. This company takes people for granted and they forget that we using our own money for these parcel do not trust this company it’s the absolute worst. They didn’t even deserve the one star

Tracking number 34192669000
I am busy wit Aramex as from 11/11/2022 following up on my parcel that was stuck in transit as from 03/11/2022 after duty fees were paid. Aramex could not allocate my 11kg parcel worth (R6000 + R1400 = R7400) I received an email from SHEIN that said that my parcel could not be delivered due to insufficent address/phone number/not at home when trying to deliver ect. But I used a Postnet address and this is not true. And that I should phone my carrier to arrange so that the parcel can be delivered soon. So SHEIN was given false information, there is no parcel to be delivered as Aramex lost the parcel. Please inform SHEIN that the parcel is lost. Who will arrange the replacement and by when will I receive it? Who will cover the import duties as I cant pay twice for it. How can you loose a 11kg parcel?

Bad, bad service. They can learn from Buffalo International Services. From 18/08/2022 no movement on my parcel till today 23/08/2022. I believe nothing will change.

Company not to be trusted with parcels. Tried to trace my parcel but no feedback as to where my parcel is. Phoned, watsapped, nothing. Al they say is they will escalate delivery or bring it under attention of management. They refuse to accept any responsibility for package. So when they lose it, well tough luck. You lose your money.

Very poor and slow. I have called and called them. They keep saying they will send my custom bill and no one have sent it. Also called today they keep saying the same thing. How long will it take them to send it? Totally poor system.

Here is my tracking number: 34191185954