aurelie.co.uk Avis 

208
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order and prompt delivery. Lovely to find a website with some stylish, different clothing.

Noté 5 sur 5 étoiles

Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very uni... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I'm actually sorry to be writing this but I see others have had the same experience when trying to contact Aurelie. I've used before and been happy but this time I was sent the wrong size (their erro... Voir plus

Noté 5 sur 5 étoiles

Wonderful khaki trench from Aurelie. Wore it into London yesterday and to the theatre – well cut, drapes beautifully and is a modern classic. Aurelie founder Lucy always encloses a handwritten note wh... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Aurélie is the home of authentic, affordable and effortlessly chic French style. Each carefully curated piece is designed in and sourced from Paris.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(208)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No goods and zero service

My package never arrived. The courier says it’s been delivered to a neighbour but they don’t have it and the picture the courier took of it left on a doorstep was clearly not my neighbours house. So you have my money, I have no goods and despite 3 emails so far, no one has responded or contacted me. Shocking lack of or zero service and support. No goods, out of pocket and no response or contact from this company.

5 mars 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Dear Clare, I am so sorry to read this message that the courier has not delivered your order to you. I will reach out to DPD asap to find out what has happened as I am very disappointed and cross to hear that they have delivered it to the wrong address. Please could you confirm which email address you have emailed as I have not received any emails from you and I have also checked the spam/junk mail and nothing, so I want to make sure that I don't have a technical problem with my email system. I am sincerely sorry that you have not yet received your order as yet, so will make sure to find your order with DPD or send you out a completely new blouse as soon as possible. I have your email address on file from your order, so I will send you an email follow up personally as well. Best wishes Lucy Robinson - Founder

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery, beautiful blouse as described and good quality.

4 mars 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Thank you so much for your 5 star review, we are so thrilled that you are happy with your blouse and our delivery service.

Noté 5 sur 5 étoiles

Pretty sweater

Pretty sweater. Nice and soft to wear

2 mars 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Delighted that you like for your sweater and thank you for your 5 star review

Noté 5 sur 5 étoiles

Love the jumper

Love the jumper - A* delivery

23 février 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Thank you so much for your kind feedback and 5 star review

Noté 5 sur 5 étoiles

Beautiful clothes

Beautiful clothes. Great service.

6 février 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

We are so glad to hear that you like your Aurélie pieces and thank you so much for your 5 star review.

Noté 5 sur 5 étoiles

Fantastic service from a beautiful brand

Fantastic service from Aurélie...Gorgeous collection, easy ordering and my parcel arrived super quickly. The personal service received was really special and I loved the small but perfectly formed Parisian collection that Lucy has put together. A true gem of a find!

6 février 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Thank you so much for your 5 star review and kind feedback Louise.

Noté 5 sur 5 étoiles

Truly wonderful

Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very unique (I have received so many compliments!). The fit is also very flattering and versatile — you can easily dress the pieces up or get cosy in them at home. I will definitely be purchasing more pieces and filling my wardrobe with Parisian chic ;) Thank you, Aurelie! Xx

3 février 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

So delighted that you like your Aurélie pieces and thank you so much for your kind, 5 star review.

Noté 5 sur 5 étoiles

Great customer service and exceptional quality - HIGHLY RECOMMEND!

I bought the NEW Claudia white blouse and absolutely love it. I will definitely be buying from Lucy again. Her customer service was amazing. She was extremely responsive, friendly and helpful. Her products are gorgeous and of exceptional quality.
- Cheryl Catton

26 janvier 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Thank you so much for your kind feedback Cheryl and I'm so happy that you are pleased with your blouse.

Noté 5 sur 5 étoiles

I absolutely love my cream shacket

I absolutely love my cream shacket, it fits so well, and is just what I was looking for but couldn’t find in other shops. The delivery was very fast!

23 janvier 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

So delighted that we were able to fulfill your shacket request. Thank you so much for your kind feedback and 5 star review.

Noté 5 sur 5 étoiles

I’m so happy to have found Aurelie!

I’m so happy to have found Aurelie, the clothes are beautiful quality and the cut is very good. The material is very soft and comfortable. I would highly recommend these clothes. I bought 3 blouses and a jumper. I will defiantly buy again. They also wash very well.

20 janvier 2022
Logo de aurelie.co.uk

Réponse de aurelie.co.uk

Thank you so much for your kind feedback and 5 star review Sally. It is always so great to bump into you around Harrogate, with you wearing your Aurélie pieces!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus