We have been talking to a girl called Jessica . We are undecided where to go on holiday . Her customer service and understanding has been so refreshing . I would have no problem booking a holiday thr... Voir plus
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Excellent service from Dylan Perera. He was extremely patient, helpful, and went above and beyond to find us the best deal for Japan trip. Nothing was too much trouble, and he made the whole process s... Voir plus
My first time using this company and was helped by Jason who guided me through the booking process. I now have the perfect Thailand holiday to look forward to.
Booked a holiday to Disneyland Paris for December 2027, had Dylan support me with this he was extremely helpful also patient as my first time booking with bayfinch. He answered all my questions and ad... Voir plus
À propos de l'entreprise
- Agence de voyages
- aussi dans
- Voyagiste
Écrit par l'entreprise
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Coordonnées de contact
10 MONTACUTE ROAD, SM4 6RL, MORDEN, Royaume-Uni
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Unbelievable prices
Unbelievable prices! Haven’t booked with them but Jessica was really helpful at finding a good deal!
I delt with Austin,he handled…
I delt with Austin,he handled everything from the start to the finish, I changed my mind on several occasions, he was fantastic, very patient, thanks mate.
I had an amazing experience booking my…
I had an amazing experience booking my Bali holiday for October with Richard from Bayfinch holidays UK.From start to finish, he went above and beyond to make the whole process smooth, stress-free, and exciting.
Richard was incredibly prompt, knowledgeable, and patient throughout. He took the time to understand exactly what I was looking for and managed to find me some really great deals that suited both my preferences and budget perfectly. I genuinely felt like he cared about making sure I got the best possible holiday experience rather than just making a booking.
What stood out most was how easy and reassuring he made everything feel. Every question was answered quickly, all the information was explained clearly, and his communication was excellent throughout the entire process.
It’s rare to come across someone so dedicated, professional, and genuinely helpful. Thank you so much, Richard, for your outstanding service — I’m even more excited for my Bali trip now because of all your help. Highly recommended!
Made an enquiry about holiday packages
Made an enquiry about holiday packages. Dylan was very good and quick with responses and gave me a package deal in quick time
Great service
I had an appointment to look into a trip and I was extremely well looked after by Greg. He was very friendly, professional, and helpful throughout the whole process. He took the time to answer all my questions and made everything feel easy and stress-free. Excellent customer service from start to finish!
Mark was absolutely amazing throughout…
Mark was absolutely amazing throughout the whole process. He explained everything clearly, replied very quickly, and helped me find exactly what I wanted for my holiday. Everything was done fast and smoothly, and he offered great prices too.
Thank you so much, Mark, for your excellent service and kindness. Highly recommend!
I have been dealing with Mark and he is…
I have been dealing with Mark and he is knowledgeable, efficient and polite. I am looking to book my multi trip holiday with Mark soon. Keep up the good work !
I am thrilled with the brilliant…
I am thrilled with the brilliant service. Fast, friendly, and extremely helpful service i got from Dylan. Couldn’t ask for more. I raise my flag high his so good and very patient. Thank you for employing such good people.
Richard was very helpful in booking our…
Richard was very helpful in booking our holidays. Very prompt responses and made the requested changes when i needed to change my package. I have my holiday booked for november look forward to it. Everything has been booked very neatly.
Wonderful experience
Wonderful experience. Dylan guided us through our the process and he was very understanding. I had plenty of questions as it was my first trip, but Dylan made it very easy and comfortable.
Would definitely recommend him to everyone.
Although we decided on a different…
Although we decided on a different holiday,Greg was extremely helpful with my request. Very detailed answers and clear pricing.Will definitely look to use you in the future

Réponse de Bayfinch Holidays
Absolutely amazing communication and…
Absolutely amazing communication and service by Jessica and Austin .. from when I first contacted them to the final completion of my 12night holiday. They went above and beyond with my request and a few back and forth changes to the booking. Would 100% book again with both Jessica and Austin in the future. So excited and grateful for the package they have put together for me and my family 😀

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Holiday to Thailand.
messaged regarding a holiday to Thailand and spoke with Russel. Russel was very quick to respond to me with details and good price for my holida Russel was very knowledgeable, not pushy and very pleasant. Unfortunately my husband changed his mind about destination so I didn't book the holiday. I will not hesitate to deal with Russel in future. His customer service was 100%.

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Thailand
Hi
I'm just in the process of booking a trip to Thailand. Mark has been so helpful and super efficient. A credit to your company.

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Jessica was very supportive and…
Jessica was very supportive and helpful. She answered all of my questions and concerns. And eased any worries I had. She was very reassuring and helpful.
Thankyou very much Jessica for all your help.

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Misleading prices
Misleading prices, over £600 more than the advertised price. All a con to get your details. Natasha then begs for reviews despite not being able to deliver the holiday. Steer well clear.

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Just booked a trip with the help of…
Just booked a trip with the help of Mark. He was very helpful and accommodated my requests. Also very quick to respond to any questions.

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My trip to SK and Japan. The agents were always very prompt in…
The agents were always very prompt in getting back to me and had all the answers that I needed. Dylan particularly was extremely calm and patient with me when trying to sort things with my friend who in the end bowed out of the trip. He is an excellent travel agent!!

Réponse de Bayfinch Holidays
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