BigWantsYourCar.Com Avis 

3 132
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They did everything they said they would from the valuation to collection. The price quoted was maintained and no additional negotiations were attempted. 100% would recommend if you are selling a c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Offered a good price, efficient admin support during the process and even stood by their original offer when I reported a minor mishap between offer and sale. Unusually fair in this day and age! Drive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience dealing with this company. Price agreed from initial phone calls, no hassle or messing about, price paid for how I described my vehicle. Lovely Lady Alison, came on the dealers b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 132)

293 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Easy process, very fair evaluation. Absolutely no pressure to sell and when they arrived they paid the price they offered without any attempt to haggle.

29 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Trafford Cooper,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 1 sur 5 étoiles

Awful

Offer looked good, sent in photos, website said car in excellent condition, never heard anything for 3 days despite chasing, then said they didn’t want it. In the meanwhile other web sites had dropped price. No response to emails, texts or calls - terrible service.

17 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Peter McCormick,

Thank you for your review. I am so sorry to hear that you have had some trouble getting in touch with the team and that you were left disappointed when you were eventually told we would be unable to purchase your vehicle.

Unfortunately, as you have yet to respond to our request for further information, we have been unable to locate your details to look into this further for you.

However, I have passed on all of your comments to the relevant teams to ensure that this is reviewed internally so that we can work towards improving our services and communication with our customers.

Should you wish to get in touch on this matter, I have provided a link below to our Contact Us page.

https://bigwantsyourcar.com/contact-us/

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Totally shocked after alot of my…

Totally shocked after alot of my friends saying dont use big M. Tried all other companies that buy cars & they all give me i price i was happy with but then sold it for less. Big M paid what they offered me and it was easy & a pleasure. Thanks. I will miss the car but i needed a 5 door car for practicality.

25 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Angelo Parete,

Thank you for your amazing 5-star review!

It's great to hear that you had a great experience with us and that you were happy with the price that was offered.

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 1 sur 5 étoiles

Very frustrating experience

Very frustrating experience. I provided all the requested details and photos of my car, and spent a considerable amount of time on the phone discussing the sale.
But once they took it they stay playing low ball
We decided £2000 for audi but once they had it they drop it to £400
They told ne it have so many faults but in reality it have nothing

Once they took your car they play with you… if you say you are not agree with the price they will hold the car for atleast 15-20 days each day £20-25 eventually you have to give them car…. Even then you have to make 100 calls for payment
What even worse they will say you come by court
So they can charge you parking for those days as well

15 avril 2026
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Réponse de BigWantsYourCar.Com

Hi Muhammad Shahid,

Thank you for leaving us a review.

Unfortunately, we have been unable to locate your details using the information that you provided to us.

We do, however, have a specific process when collecting a vehicle that we have purchased from our customers, and we would not collect a vehicle without our customers being happy with the offered price and receiving the full agreed price before the driver loads up the vehicle and drives away.

If you could reach out to us with further information, including your vehicle registration, we would be able to look into this further and address this matter with you. I have provided a link below to our Contact Us Page.

https://bigwantsyourcar.com/contact-us/

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

communication very good chloey

communication very good chloey ? was brilliant kept me well informed and the man that came to asses the car was also polite and helped me with payment i cannot reccomend this company above 10 stars

4 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Peter,

Thank you for leaving us an amazing 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Couldn’t believe how easy it was

Couldn’t believe how easy it was, got a quote (which was better than any others I had received) and had picked it up within 5 days. Andrew from Driiveme came to check the car and take it away, he was more than helpful and I am so pleased with the whole process/service. Couldn’t recommend them more!

23 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Abbie Griffiths,

Thank you for your amazing 5 star review!

It's great to hear that you were happy with the process and the service provided by the team.

I will sure to pass on your comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

I have to say my experience

I have to say my experience, with Big wants your car, was excellent. From the people on the phone, who were very helpful and friendly. To the guy who picked my Audi up, everything was extremely professional. Paid more than I had been offered anywhere else. Would not hesitate to recommend them, to anyone thinking of selling their vehicle. Thank you so much.

19 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Andrew,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

The whole process was easy

The whole process was easy, we agreed a price that was considerably more than the main dealers offered, they came and inspected the car, paid what was offered and within minutes it was in my account.

19 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Stephen,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Good communication and fair price

Good communication and fair price, no trying to knock the price down on seeing the vehicle and quick payment through secure link. Collection driver was lovely, very efficient and friendly and phone communication with the company was excellent. I had a bad experience with webuyany car who tried to knock £800 of the online value but would def recommend BIGWANTSYOURCAR.

18 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Barbara,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Brilliant

Brilliant - very quick and easy also the money which we agreed was paid in under 1 minute into my account. Also the courtesy driver Vesaal was brilliant

17 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Neil,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Noté 1 sur 5 étoiles

Absolute joke

Absolute joke, I’d do -5 if I could, initially went through the process with them to get a silly offer nearly £10,000 below what the car sold for elsewhere, they pestered me for a month asking if it had been sold yet and at this point it hadn’t, so we replied to the email and they sent us an updated offer which was more reasonable and told us to call up, so we called and waited for ages and had the call keep being cut off, so I tried a different department who was incredibly rude and then went on to say that it wasn’t in the profile to buy and that I should go somewhere else, I’ve seen other reviews saying similar. Absolute waste of time and I’d rather set fire to a car I’m driving then use these idiots again.

17 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Max,

Thank you for your review. I am so sorry to hear that you have been left disappointed with the valuation that we provided for your vehicle. And that you were eventually told that your vehicle would not be purchased by us.

All of your comments have been passed to the relevant teams to ensure that we work towards improving our customer service and communication with our customers to prevent this from happening again.

Unfortunately, as you haven't responded to our request for further information, we have been unable to locate your details to look into this further. If you would like to discuss this matter, please use the link below to our online contact form.

https://bigwantsyourcar.com/contact-us/

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Very happy

Very happy, communication was great and was kept updated on each step

16 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Jazzi,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Noté 1 sur 5 étoiles

I wouldn’t waste your time

I wouldn’t waste your time. I tried for a week to sell my car, filled in all the forms ect I needed to. Constantly got cut off, Then was told today they won’t buy my car because I don’t have 7 service histories. Waste of time.

15 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Jodie Talbott,

Thank you for your review. I am so sorry to hear that you had trouble communicating with the team and that you were eventually told we would be unable to purchase the vehicle due to missing service history.

I have passed on all of your comments to the team so that we can work towards improving our services and communication with all of our customers.

Unfortunately, as you haven't responded to our request for further information, we have been unable to locate your details. If you would like to discuss this matter further, please get in touch with a member of the team I have provided a link to our website where you can access our online contact form.

https://bigwantsyourcar.com/contact-us/

Once again, my sincere apologies for your experience.

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Sold my car with ease at a price I was…

Sold my car with ease at a price I was very happy with. The whole experience from start to finish was excellent with no haggling over price and realistic expectations about normal wear and tear to a vehicle…special mention to Chloe who handled my sale and Andrew the freelance assessor who collected the vehicle and explained everything. Thank you both

12 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Richard,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

After being let down by motorway

After being let down by motorway, I was recommended to Big by a friend. I was called straight away, and got a much better offer than I got from other. Lots of clear communication and the chap that collected the car was great. Would recommend and use again 100 times.

12 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Ryan,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service, kept me well informed throughout the process. Fair price offered on my car. Highly recommend

12 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Rachel Herdson,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Noté 1 sur 5 étoiles

If I could leave no stars i would

If I could leave no stars i would, after trying to get offers for my car, I was contacted by these clowns. An offer was made, lots of pictures taken and submitted, was told someone would be in touch to arrange collection. Nothing yes nothing happened. Except numerous emails from them telling me that they wanted the car and they were looking forward to selling it and had anyone been in touch. I eventually called them only to be told the person dealing with me was on a break and would return my call in about 30 mins. After 4 hrs of silence I called them again, she again was busy however the chap on the phone told me they would not buy it, as the company buying profiles had changed and that they were no longer buying this type of vehicle. Be careful very careful when trying to deal with these guys! never a deal till the money is paid, do not count on them....you might be dissapointed

8 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Ryan,

I apologise for any confusion or inconvenience caused by your vehicle not currently being in our buying profile. We understand that this information should have been communicated to you earlier, and we apologise for the oversight. I appreciate your feedback and we will use it to improve our processes and ensure better clarity in the future.

Kindest regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Made selling my car super easy!

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the vehicle at the best opportunity for me and for free, and didn't leave until I recieved full payment from the company. Easy, efficient and super friendly customer service.

10 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Charlie Fee,

Thank you for your fantastic 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Excellent experience from start till…

Excellent experience from start till end, just upload pic provide correct details they will make offer if you are satisfy they will move to collection, and no unreasonable issue finding very straight evalution and i was paid what i was offered, but yes mt car was in fantastic condition;)
Straight forward transfer in minutes to my account. Thats it

9 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Syed Tallha Ahmed,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Noté 5 sur 5 étoiles

Hasle free experience and prompt…

Hasle free experience and prompt payment, would recommend to anyone selling their car

10 juin 2026
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Réponse de BigWantsYourCar.Com

Hi Colin Stevenson,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

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