Blinds Online Avis 

74
TrustScore 3 sur 5

2,9

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Noté 1 sur 5 étoiles

Ordered custom shutter blinds that did not match dimensions provided. I requested blinds to fit 1500x1200 window and received 1500 x1165 leaving a significant gap at the top that meant we have not bee... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered 2 x Night Day Thermal Duo blinds. Within the first few uses, the cords in both blinds became knotted and tangled and the blinds are currently unusable. I have contacted BlindsOnline by phone a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Finally a company worth raving about. Absolutely fabulous in every aspect. We used Blinds online throughout our entire home and the service was above excellent. They offered so much help choosing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I moved into our new house in Sep 2025 and needed a quote on some new blinds. Our lovely friend Ellie from Tuiss Blinds went above and beyond in helping us. The process was so easy, spe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. Fournisseur et fabricant de rideaux
  3. Magasin de garnitures de portes et fenêtres

Informations provenant de diverses sources externes

Supplier of Custom Made Roller Blinds, Vertical Blinds, Sunscreen Blinds, Venetian Blinds, Roman Blinds and Curtains. Manufacturer of blinds and curtains to suit all window sizes.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(74)

64 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tuiss Blinds Online are amazing

Tuiss Blinds Online are amazing! I ordered electric bamboo blinds with them and I am beyond happy with my order. They fit each window perfectly and are so luxurious. The fabric is beautiful too. Thank you Tuiss!

12 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Sarah,

Thank you so much for your fantastic review!

We’re thrilled to hear that your electric bamboo blinds fit perfectly and that you love the luxurious fabric. Your kind words mean a lot to us.

We hope you continue to enjoy your new blinds for years to come!

All the best,
Mitchell

Noté 5 sur 5 étoiles

All my sheers & shutters are from…

All my sheers & shutters are from Blinds online, I absolutely love them! They are such incredible quality, easy to install yourself, great price & the customer service you receive is amazing! Could not fault anything.

13 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Tayler,

Thank you so much for your wonderful review!

We are truly honoured that you chose Tuiss for your window furnishing needs. Enjoy your new blinds and shutters.

Wishing you a safe and wonderful day.

Kind regards,
Mitchell

Noté 5 sur 5 étoiles

Highly recommend to everyone!

I’ve been using this brand for at least 5 years now. 1st time in our old house and then again when we bought our new house. I can’t fault them at all, their communication has always been amazing and the products are high quality! We had one instance where our electric blind arrived broken (the wire) we reached out to them to let them know and they sent a replacement straight away! I always recommend this brand to family and friends !

12 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Hope,

Thank you so much for your wonderful review! We’re thrilled to hear you’ve been happy with our products and service over the years. It means a lot to know that our team could quickly resolve the issue with your electric blind, we always aim to make things right for our customers!

Your recommendation to family and friends is the highest compliment. We truly appreciate your support and look forward to helping you with any future orders.

Have a wonderful day!

Warm regards,

Mitchell

Noté 5 sur 5 étoiles

5 Stars – Couldn’t be happier!

I ordered a range of fabric samples first and was honestly so impressed — they arrived super fast and the quality was clear straight away. That made choosing my blinds and curtains so much easier, and when my full order arrived I was beyond excited. Everything was beautifully made, the quality is amazing, and it all looks even better installed than I imagined.

Every interaction I had with the team was friendly, professional and just really easy. It’s rare to find a brand that feels this reliable from start to finish. I’d 100% order from Blinds Online again and highly recommend them to anyone looking for great quality blinds or curtains.

13 août 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Teegan,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that the fabric sample service helped make choosing your blinds and curtains easier. This is exactly why we have this service available.

It’s wonderful to know that our team could make the process simple and enjoyable for you. We truly appreciate the honest, kind feedback!

Have a wonderful weekend!

Kind regards,

Mitchell

Noté 5 sur 5 étoiles

Finally a company worth raving about

Finally a company worth raving about. Absolutely fabulous in every aspect.
We used Blinds online throughout our entire home and the service was above excellent.
They offered so much help choosing fabrics and the samples are stunning! With the easiest installations, we cannot recommend them enough. Deb & Cam

11 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Deb & Cam,

Thank you so much for your wonderful review!

We’re thrilled to hear that your experience with us across your entire home was positive. My customer service team always strives to provide the best possible service for all of our customers.

It’s also fantastic to know that our fabric samples, guidance, and easy installations made the process enjoyable for you.

Thanks again for your kind words, we really appreciate it!

Best regards,

Mitchell

Noté 5 sur 5 étoiles

Always a pleasure to order

We have ordered blinds for most of our rooms from them. The ordering process has always been seamless. I can order Free samples and once I am happy with my choice, i send the measurements for my custom blinds. The customer service has always been prompt and helpful. The installation is easy and the designs, beautiful! Can't recommend them enough

11 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Sifrah,

Thank you for such an outstanding review! Your honest feedback is greatly appreciated.

It’s wonderful to know that the service and knowledge of our team helped you make the right choice of window furnishing products for your home.

Enjoy your new blinds, and have a wonderful day!

Kind regards,
Mitchell

Noté 5 sur 5 étoiles

beautiful plantation shutters and sheer

I had ordered my plantation shutters and sheer from blind online and really love how they turn out!!! It really levels up my space and I will order them again for my other rooms 😍

8 janvier 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon J Chow,

I’m so pleased to hear that you’re happy with your curtains and plantation shutters! It’s fantastic to hear that they have brightened up your space.

We’re thrilled that you enjoyed your experience with Tuiss, and we look forward to assisting you with a future order!

Kind regards,
Mitchell

Noté 5 sur 5 étoiles

My experience with Tuiss has been…

My experience with Tuiss has been nothing but positive. I had curtains and blinds done for two bedrooms, and I’m extremely happy with the result. The step-by-step measuring instructions were so clear and easy to follow, ensuring everything fit perfectly. The quality exceeded my expectations. beautifully made with outstanding attention to detail. Their customer service has also been fantastic: responsive, helpful and genuinely caring. Highly recommend to anyone looking for highquality curtains.

15 novembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Victoria,

Thank you so much for your wonderful review! We’re thrilled to hear that your curtains and blinds turned out perfectly and that the measuring instructions made the process easy.

It’s fantastic to know that the quality exceeded your expectations and that our team’s service made a positive impact. Your kind words and recommendation mean the world to us!

Best regards,

Mitchell

Noté 5 sur 5 étoiles

Absolutely love our blinds and…

Absolutely love our blinds and curtains! Super easy process from ordering to installation! Done 4 rooms so far and definitely keep getting them for rest of the house as well. Couldn’t recommend more 😍

1 novembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Mira,

We absolutely love your review! I’m so pleased to hear that the process from ordering all the way through to installation was a breeze. This is exactly the kind of feedback we love to hear.

Thank you so much for your review and your order. Have a wonderful day!

Best wishes,
Mitchell

Noté 5 sur 5 étoiles

Made my home feel so luxe

Such a great brand, the ordering was so seamless and customer support is amazing.
Their products are super easy to install and perfect for Little Home projects aswell as big.
They have definitely made my space feel a lot more luxurious and calm.
Highly recommend

1 novembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Beccy,

Thank you so much for the 5-star review! We are so pleased to hear that your experience with us was nothing but perfect.

Have a safe and wonderful day!

Kind regards,

Mitchell

Noté 5 sur 5 étoiles

The best window furnishings

I’ve now done 4 sets of windows with blinds online and I couldn’t be happier! The quality of the sheers and curtains is incredible and gives the home extra cosy and luxe vibes!

11 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Tara,

Wow! What a fabulous review. Thank you so much for trusting us with your window furnishing needs.

We truly appreciate your support and kind words. Enjoy your new blinds!

All my best,
Mitchell

Noté 5 sur 5 étoiles

The experience from start to finish is…

The experience from start to finish is always amazing with Blinds Online. I have used them now a few times for multiple rooms in my home & I am forever getting compliments!

11 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Bianca,

Thank you so much for your wonderful review! We’re thrilled to hear that your experience has been great!

We truly appreciate your continued support and look forward to helping with any future orders.

Warmest regards,

Mitchell

Noté 5 sur 5 étoiles

Easy to order & Install!

Easy to order, and install. They look absolutely fabulous in my daughters room. I love the remote control for the roller blinds as our old blinds (not from Blinds Online) would always snag and get stuck trying to roll them up, now one touch and they open/close! Plus no fiddly cords dangling down. Would 10/10 use again!

1 octobre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Jessica,

Thank you so much for the outstanding review! I’m so happy to hear that you upgraded your blind to motorisation, it’s such a simple and convenient way to operate.

Enjoy your week, and thank you again for your wonderful feedback.

Warm regards,
Mitchell

Noté 5 sur 5 étoiles

I have had an amazing experience with…

I have had an amazing experience with two types of blinds. Privacy sheers and tuiss curtains! The colour range is divine and so easy to install too. You can’t go wrong! We get sooo many compliments on our curtains. Thanks blinds online!

10 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Yasmin,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re loving your privacy sheers and curtains.

It’s wonderful to know that the colour range worked perfectly for your space and that you’re receiving so many compliments!

Have a wonderful day.

All my best,

Mitchell

Noté 5 sur 5 étoiles

Worth it!!!

Ive had two orders and both times our packages arrived so quick and packaged very well. The install was super easy and the finish look has changed our home completely! I am constantly getting compliments on our curtains and blinds, they truly make a world of difference!!

11 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Alexus,

Thank you so much for your wonderful review! We’re thrilled to hear that both of your orders arrived quickly.

It’s fantastic to know that the installation was easy and that your curtains and blinds have completely transformed your home.

We truly appreciate your support and look forward to helping you with a future order.

Kind regards,

Mitchell

Noté 5 sur 5 étoiles

Such a lovely team, great service and quality

Such a lovely team and service! The entire experience was joyful, nothing too hard to ask of for any help or understanding. Quality of curtains and blinds are incredible and exceeded my expectations. Cannot wait to use again in more spaces. Thankyou

11 juillet 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Nic,

We really appreciate your compliment! Our team always strives to provide an enjoyable and knowledgeable experience for our customers, so receiving feedback like yours is truly wonderful.

We sincerely appreciate your order and your kind words, and we look forward to helping you again in the future.

Have a safe and wonderful day!

Warm regards,
Mitchell

Noté 5 sur 5 étoiles

Ordered double S-fold curtains a while…

Ordered double S-fold curtains a while ago for the house, and everything arrived quickly and nicely packed. The instructions were easy to follow, the curtains hang really nicely, and they actually help reduce the heat coming into the house on hot summer days. Love the quality and the soft look of the sheers. Highly recommend!

12 novembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Organic,

How gorgeous are our S-Fold curtains—such a fantastic choice! It’s wonderful to hear that you’ve enjoyed shopping with us.

We look forward to assisting you with a future order sometime soon.

Have a wonderful day!

Kind regards,
Mitchell

Noté 5 sur 5 étoiles

Great quality & renter friendly!

Ordered Motorised Romans and 4 sets of curtains (2 sheers & 2 with thermal lining) and they arrived quickly and are great quality. The Romans are No Drill so they click into place really easily (you just have to make sure you measure in 3 spots like they recommend in order to get the most accurate measurement).

I've had them for 6 months now, and I'm soooo happy with how they've transformed my space! I picked colourful fabrics that just bring so much joy

26 juin 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Shay,

Thank you so much for your wonderful review! We're thrilled to hear you're happy with your Click2Fit motorised Roman blinds.

It’s fantastic to know that after six months you’re still loving how they’ve transformed your space. Colourful fabrics can bring so much life and personality to a room, and we’re delighted they’ve done just that for you.

If you ever need anything else or have any questions down the line, we’re always here to help.

Have a wonderful day.

Warm regards,
Mitchell

Noté 1 sur 5 étoiles

Extremely disappointed with my Tuiss…

Extremely disappointed with my Tuiss experience. I purchased blinds, curtains, and 4 lots of Express Kit Shutters, and the first shutter we attempted to install was completely unusable due to a manufacturing fault. The frame and brackets were cut out of alignment, the panels hit the brackets at the top and bottom, and the T-post wasn’t plumb. No amount of adjustment could fix it — it simply wasn’t made correctly.

We reported the issue with detailed photos and it took 6 business days to get a reply. The response ignored the evidence and offered generic troubleshooting that didn’t apply to the fault at all.

To make things worse, my curtains were meant to arrive on the 3rd and still haven’t been delivered.

For the money paid, the quality and service have been extremely disappointing. Buyers should be aware that support is slow and product issues are not acknowledged quickly.

5 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good afternoon Elli,

Thank you for sharing your feedback regarding your recent purchase with Tuiss. I’m very sorry to hear about the issues you’ve experienced, and I want to assure you that we are committed to resolving this for you.

As per your request, we have reached out to you directly via email to discuss the matter further and are ready to work with you towards a suitable resolution.

We look forward to hearing from you soon so we can ensure this is resolved.

Warm regards, Mitchell

Noté 1 sur 5 étoiles

If I could give this company 0 stars I…

If I could give this company 0 stars I would!
After 3 weeks of having an electric blind installed, a horrific screeching noise began each time the blind was opened and closed.
Apparently a replacement was sent out the following month but after following up that I never received it, the company advised that it was lost in transit and another replacement was being sent out.
3 months later and the screeching is still infuriating. The company refunded the cost but once again the 3rd replacement blind was not received.
Going in to the 4th month and waiting on another replacement (fourth time). Would not recommend this company.

3 décembre 2025
Avis spontané
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Réponse de Blinds Online

Good Afternoon Rebecca,

Thank you for your feedback on your most recent order with Tuiss!

I would love to have this sorted for you right away, can you please email me directly with your order number to mitchellf@blindsonline.com.au

Looking forward to hearing from you soon! Have a safe and wonderful day.

Warm regards,

Mitchell

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