We purchased the Camptech Starline Elite 260 around three months ago for our Elddis Chatsworth 155 after seeing one set up at Spinney in Knutsford. It was a bit of an impulse buy, but one we'v... Voir plus
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Sold as all season air awning fit for a seasonal pitch; it is not. Poor fit on our size 14 that allows water to pool in middle. Does not manage the heavy rain that Peak District gets & has comple... Voir plus
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We purchased our first awning from Jeff Bowen Awnings. Amazing customer service. The awning is erected for all year purposes and has withheld all the awful weather we have had storms, 50mph winds w... Voir plus
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Lived in caravan for one year while we renovated our home, we had the Camptech Savanna Awning, purchased from Norwich Camping and Leisure, it was amazing. Even in the coldest days and nights it kept n... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We supply Traditional and Inflatable Awnings, as well as Drive Away Awnings for Campervans and Motorhomes.
Coordonnées de contact
Unit 36/37, Stretford Motorway Estate, M32 0ZH, STRETFORD, Royaume-Uni
- 01977529897
- info@camptech.com
- camptech.com
4,0
Bien
194 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have found the camp tech product I…
I have found the camp tech product I bought to be excellent.
I have also found the aftersales team to be simply fab..
They are lovely and helped me out of a self inflicted pickle with true professional conduct.
I would highly recommend and will definitely use this product again and again.
Great team.
20 septembre 2018
Avis spontané
Fantastic customer service
The air tubes in my parents awning burst in the hot weather, they replaced them free of charge. 10/10 for customer service.
14 août 2018
Avis spontané
Poor quality and even worst customer service !!!
We bought Camptech Cayman brand new in March last year and put it up on our first spring weekend trip just to find out that there is a tiny little hole in the roof area, but we didn't bother too much as there was not much rain water coming through and for the price we paid for it we thought we can fix it our selves with repair kit included. Unfortunately our happiness and self confidence did not last for long as the awning start to thorn apart in some places on our second escape for 2 weeks in mid summer and the 3rd break for a week in September. We have been in touch with customer service several times by phone, email with photos and even in person face to face at Motorhome and Caravan Show in Birmingham where they have their stall every year at National Exhibition Centre and we end up with nothing. After just one season we cannot use this awning anymore as it is already in bad nick and it can only go worst and we feel totally ignored by their after sale service. So here is my advice, if you want to buy cheap one season stuff then buy the cheapest garden gazebo from Argos and then put it in the bin at the end of your holiday with no regret. Be smart and avoid this company.
25 mai 2018
Avis spontané
Réponse de Camptech Products
Hello,
Sorry for your experience, but Camptech do not sell direct to the public and the returns process would have had to come from the dealer you had bought from. It looks like this was not the case.
3 weeks waiting for missing parts
3 weeks waiting for missing parts
And still a part missing so we are still not able to use.very poor customer support
27 avril 2018
Avis spontané
Réponse de Camptech Products
Hello,
Please note that Camptech is under new management as from mid 2018. Several changes have been made since. I am sorry for your experience.
Amazing
Absolutely no reservations, perfect AirDream Lux 390 - no problems at all.
9 avril 2017
Avis spontané
Excellent Product
Excellent product, excellent support staff and very friendly. Would recommend the AirDream 400 to anyone.
17 mars 2017
Avis spontané
Faulty Product
*DO NOT BUY CAMPTECH*
I purchased an Airdream Lux 390 from one of its distributors (CNF Outdoors) and I now regret it.
When I put up the awning for the 1st time it started to leak in a light shower. I informed CNF and sent them a video which they forwarded to Camptech. I've heard nothing back and I've had to contact my credit card company to take legal action since I'm now £400 out of pocket for a faulty product.
Total waste of money and very very poor customer service.
19 août 2016
Avis spontané
Réponse de Camptech Products
Hello,
Please note that Camptech is under new management as from mid 2018. Several changes have been made since. I am sorry for your experience in 2016.
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