CB1 Medical Avis 

I had an excellent consultation with the Doctor and felt i was making the right decision for my condition when approved it was an easy process and very efficient now i feel i can get on with my life knowing I have the right medication for me

The process was simply, but thorough.
My consultant was very helpful and ensured I knew my options and things I need to be aware of.

My order was very easy to make on their website, and despatch of goods was sent the same day as my consultation.

The best is it is a one-off consultation fee of £50, with no further costly consultation fees.

I would definitely recommend and will continue to use this service.

Left stranded without medication or aftercare.I was a patient for 4 months. The day after requesting a consultation, I was abruptly discharged and my account was deleted with zero warning or context. I was left with no medication, no medical advice on managing side effects, and no aftercare plan. While they claim that "patient wellbeing and safety are their main considerations," their actions show the exact opposite.As someone managing depression and an eating disorder, this sudden disruption has severely impacted my health—I haven't been able to eat for two days, and my anxiety is at an all-time high. I felt completely judged and abandoned. Fortunately, I have switched to Mamedica, where I am already being treated like a human being. Avoid this provider if you value consistent medical care.

I was very happy and grateful talking to the doctor regarding my health issues and the quick response given prescribing the advised medication, it was swiftly administered and promptly delivered

Paid £50 for a consultation with a clinician, a very amenable gentleman who talked a lot about the various medications available, unfortunately his accent was very strong and I had trouble understanding some of the things he was saying. Next day I received a prescription via email for a vape (£50) and 30ml of oil (£98)
No indication of how and when to use it and more importantly how long this would last, was this a week’s supply or a month?
I emailed the company with my concerns and queries but unfortunately did not receive a reply. I guess I will just have to write the £50 off to experience. Dry disappointed!

Brilliant customer service and really quick turn around 🙂

Pukka company with no hidden charges. Had previously had used 2 different clinics but they had lots of underlying costs .Cb1 are spot on and always deliver next day as ling as you order by 11am. Product is great
Customer service is great.

Excellent customer service, great product would highly recommend 👍

Can’t recommend CB1 enough.
The initial for was straight forward. They got into an Online Consultation quickly and conveniently on a Sunday evening.

Very thorough and gave good advice and instructions. Everything was verified the following day.

Plenty of choice. Fast next day delivery

The staff at CB1 have been amazing with my transition from my previous clinic ordering and receiving medication is just so easy with CB1 would highly recommend

Simple process to follow providing you meet acceptance criteria. Needed to collate evidence from a 3rd party but once this was submitted the process was super quick.
The app to order medication is easy to navigate and understand. I just wish I’d done it sooner. Would definitely recommend this service. Thank you

The process to start on the treatment was very easy. The video consultation was great. Dr Hodgkins was very informative, approachable, friendly and generally lovely.
Just started on the treatment but initial signs are good

THANKYOU for the making me feel listened too
Fast and friendly service
I will recommend you to other people ☺️

Cb1 is a excellent company people who complains really needs a life as I have a lot of mental problems and this team has been great with me and even when my dad died they were brilliant and supportive great team and company so if you are going to complain then keep it to your self

Amazing. Can't fault CB1 at all. Very helpful on the video call, gave really good advice for first time user. Recommended different flavours also. Shipment is very fast, never had to wait more than a day for delivery. Always on hand if I need advice.

Very recommended, friendly service and excellent products!

Great service from start to finish! ⭐⭐⭐⭐⭐
From my very first enquiry to my consultation, everyone at CB1 Medical has been incredibly helpful and professional. The doctor I spoke to was friendly, easy to talk to, and immediately put me at ease. They were understanding, listened to my concerns, and made the whole process feel comfortable.
The website is easy to navigate with a great selection of products, making it simple to find what I needed. Delivery was also impressively fast. It's only been two days since I started treatment, and I'm already noticing the benefits.
I couldn't be happier with my experience so far and would highly recommend CB1 Medical to anyone considering medical cannabis.

Absolutely professional approach. Highly trained staff and doctors. Very friendly and respectful helping to achieve the best outcomes for you and your health. Highly recommend.
Thank you CB1 Team for all help so far.
Kamil

Great service, understood my needs. Delivery really quick once I placed my order. No complaints at all.

Edit !!!

All good at first as they got me to switch from my previous clinic but low and behold once they had my money the real standards of the company have begun to show!

You need to get customer service staff who actually want to help an assist rather than fob you off with a scripted one line answer before closing the chat