Regarding RT SMO WO 34766587: The work was done in a quick and professional manner. Unfortunately, I did not requested it, I signed it off as I was on site then. So that invoice has been rejected as i... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Gary your engineer arrived spot on the time he said he would .We have known him from previous visits over many years so we are completely happy to see him .Efficient polite friendly and a fellow Argyl... Voir plus
L'entreprise a répondu
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the ke... Voir plus
L'entreprise a répondu
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Chubb Fire & Security UK
Dear John,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work
Best wishes,
The Chubb Fire and Security Team
Back up and support superb !
Once your on their system, support and back up are superb!
Had a couple of issues at a clients factory recently, Craig on it and sorted swiftly, thanks again ! !
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Russell,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Asked for an early slot and got a call…
Asked for an early slot and got a call at 8.40 saying he would be with me by 9am. Very polite and professional engineer. Never had a problem with any of them over the years. Thank you
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Susan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Kenny is always very helpfull
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A very professional and friendly young…
A very professional and friendly young man.
Very happy with service received.
9 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Carol,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
After a problem with the alarm system…
After a problem with the alarm system and engineer came the next day and repaired it. He was efficient and very helpful.
8 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Clive,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Shane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
efficient and he provide us with the…
efficient and he provide us with the information we needed.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good visit
Send usual engineer who is knowledgeable and always resolves the problem. Thanks.
9 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Efficient and professional
15 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mr/Mrs Davies,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Did all that necessary but.
Did all that necessary.
Was gigot send information about defirillator, but has not yet.
9 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Barbara,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the slight delay in response regarding the defibrillator. I have emailed the relevant person/s requesting contact as soon as possible.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Always efficient and professional
Always efficient and professional service from Chubb.
8 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Stephen,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Annual Intruder Alarm Check
I have been with Chubb for many years. I find them to be trustworthy and reliable.
15 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Patricia,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team"
Very professional but friendly
Very professional but friendly. Explains everything that he did. I would highly recommend Shay first class service.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Norma,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and helpful operative…
Very professional and helpful operative on the other end of the phone.
Thanks.
16 juillet 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Alan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team"
Excellent customer service
Excellent customer service, friendly and helpful staff, booked an engineer for same day.
16 juillet 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Rowena,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team"
Experienced Engineer who was able to…
Experienced Engineer who was able to resolve the problem quickly and efficiently
8 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Diane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
An excellent engineer -credit to Chubb
Lee is a true professional - knows and does his job very well. Always chatty and friendly and takes time to address any issues however minor -a credit to Chubb
15 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for Lee! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great services from your engineers
Great services from your engineers, they are always polite and friendly during there visit.
9 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Jayne,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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