Regarding RT SMO WO 34766587: The work was done in a quick and professional manner. Unfortunately, I did not requested it, I signed it off as I was on site then. So that invoice has been rejected as i... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Gary your engineer arrived spot on the time he said he would .We have known him from previous visits over many years so we are completely happy to see him .Efficient polite friendly and a fellow Argyl... Voir plus
L'entreprise a répondu
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the ke... Voir plus
L'entreprise a répondu
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Appointment made with ease and…
Appointment made with ease and technician called beforehand on day of appointment. Clearly knew what he was doing and was very pleasant in the process.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Peter
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Peter,
We are glad to hear that you are satisfied with the service, Your feedback is valuable to us.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Too expensive
Too expensive
Chubb want paying before the work is done.
Ive emailed them to say ive found a reputable company more than half their costs.
They haven't replied.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Julie,
We are very sorry to hear about the issues you faced in regards to pricing. We would appreciate the opportunity to address your concerns.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Alison,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Pleasant experience
Phone call from engineer about an hour before he was due to arrive was very helpful.
Very polite and efficient individual.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Barbara,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good Service
They were really prompt, kept me informed throughout and nothing too much trouble, when they arrived they fixed the problem straight away
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Steve,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer arrived at the booked time and…
Engineer arrived at the booked time and sorted the problem within ten to fifteen minutes
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear William,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Brian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Steve continues provide excellent
Steve continues provide excellent, professional service. He identifies the problem and always goes the extra mile to help.
15 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
This is referring to Wayne who came out…
If this is referring to Wayne who came out to service our gates and repair , find him very informative and polite. Always does a good job.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Wendy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick and efficient
Quick answer on the dedicated engineer booking line. Efficient process.
13 juillet 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Nigel,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Nice man who does a thorough job
Gary arrived in good time. Thoroughly tested the system. Gave me good advice and explained everything. Very nice man to talk to and remembered things I didn't expect he would. Good experience.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Frederick Clevett,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service and having the same engineer visit makes it a lot easier
Having the same engineer carry out the visits is very important to me and my household. Kenny has been our engineer for years and knows how our household works.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Caroline Maguire,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer Kenny and the seamless service received.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Your engineer is brilliant and…
Your engineer is brilliant and charming.
The invoice should only go out once the service has been completed,
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers. Your feedback is valuable to us, and we will use it to improve our processes in the future.
Best wishes,
The Chubb Fire and Security Team
Everything checked in a pleasant and…
Everything checked in a pleasant and efficient manner
9 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
First Class service
I have always found the overall staff very helpful and the engineers efficient and friendly, any problems are quickly resolved
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Stewart,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Ian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear John,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work
Best wishes,
The Chubb Fire and Security Team
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