Regarding RT SMO WO 34766587: The work was done in a quick and professional manner. Unfortunately, I did not requested it, I signed it off as I was on site then. So that invoice has been rejected as i... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Gary your engineer arrived spot on the time he said he would .We have known him from previous visits over many years so we are completely happy to see him .Efficient polite friendly and a fellow Argyl... Voir plus
L'entreprise a répondu
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what h... Voir plus
L'entreprise a répondu
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the ke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tom was polite
Tom was polite, professional, friendly and punctual. He is very patient and great at explaining how things work.
5 out of 5 stars are definitely well deserved.
18 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer Paul Andrews was…
The engineer Paul Andrews was excellent. He telephoned when he was on his way for 9.15am here on Wed 16 July 2026. He carried out an inspection of my intruder alarm and advised me that he had replaced battery, a bill for which I would receive in the post as I do not do e-banking.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good efficient service
Good efficient service. Some advanced warning of time slot would have been helpful.
18 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Peter,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite not being advised a more specific time of arrival, we do work on an AM/PM appointment basis.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Linda,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
System malfunction corrected quickly…
System malfunction corrected quickly and effectively.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Ramesh,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Prompt and efficiant service.
10 juillet 2026
Réponse de Chubb Fire & Security UK
"Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team"
As always Graham was prompt efficient…
As always Graham was prompt efficient and thorough and very respectful thank you
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your engineer arrived promptly
Your engineer arrived promptly. He was very pleasant and efficient and soon sorted out the problem
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Penelope,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
NHS site service
During your visit to our site, you removed all out of date fire extinguishers (normally kept for training) This has led to me needing to use operational stock rather than out of date stock. This was not ideal. This was not completed by Matt (it was the engineer before his visit) The current engineer is engaging and communicates effectively.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Peter.
Thank you for your feedback. We are pleased to know you find our products reliable. We will strive to provide a more thorough and detailed discussion in future consultations.
Please reach out if you have any further questions or need assistance.
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Jane,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Prompt efficient service with…
Prompt efficient service with recommendations given immediately.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good product and experience with Chubb
Good product and experience with Chubb, but mostly because we have a great local engineer who has looked after us for a number of years, Ted.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Tino,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good staff
Cort Lewis has been with you for many years now and is always courteous, professional and very personable. A credit to your company and hence why I still deal with you.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Patrick,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer phoned us to agree a time…
The engineer phoned us to agree a time to visit, arrived at the agreed time and solved the problem in a few minutes.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Timely and efficient
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service from a very competent…
Excellent service from a very competent engineer on his first visit to service our system.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
always well done.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mr Golland,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We have been using CHUBB for last…
We have been using CHUBB for last twenty years and never had any issue.
The staff is very professional and courteous.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Imran,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Appointment made with ease and…
Appointment made with ease and technician called beforehand on day of appointment. Clearly knew what he was doing and was very pleasant in the process.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Peter
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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