The engineer Paul Andrews was excellent. He telephoned when he was on his way for 9.15am here on Wed 16 July 2026. He carried out an inspection of my intruder alarm and advised me that he had replaced... Voir plus
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Lisez les avis des autres
Great service and advice. Peter really understands the needs of our church and doesn't treat us like a corporate company but a charity wanting to be safe and have extinguishers required but realisin... Voir plus
L'entreprise a répondu
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Voir plus
L'entreprise a répondu
Follow through was done promptly ie switchboard to engineer - engineer did what he said ie phoned and rephoned to make contact as promised - Excellent talk through over the phone to instruct hom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
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Réponse de Chubb Fire & Security UK
Dear Mrs Plummer,
Thank you for your wonderful review for Joe! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Follow through by team to solve issue
Follow through was done promptly ie switchboard to engineer
- engineer did what he said ie phoned and rephoned to make contact as promised
- Excellent talk through over the phone to instruct homeowner what to do .
13 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your staff member was highly efficient…
Your staff member was highly efficient and competent.
14 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was very good
The engineer was very good, helpful and explained everything
7 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Berrin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Stephen,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The communication of the engineer
14 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Ian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Matt,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
good workman
14 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mick,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
John is a great guy
John is a great guy - excellent customer manner, understands the security system perfectly and is very thorough with the servicing.
14 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review for John! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
14 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The gent who came was lovely worked…
The gent who came was lovely worked well really pleasant. No concerns he is our regular guy and is so helpful - great to work with
4 mars 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer was great
The visit from your engineer was very good and effective. I have no complaint at all.
1 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mrs Carin Sykes,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient process
Your engineer turned up as advised and efficiently carried out the systems checks. I was happy with the results and was pleased to see your long term employee carry out the tests.
4 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always good
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Steven,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
I do not wish to leave a review.
1 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mrs Liddle,
Thank you for your honest feedback.
Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to contact us.
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Dixons,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Phone answered promptly and politely.
Phone answered promptly and politely.
Appointment made for following day to sort problem with alarm
13 juillet 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Gibson,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
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