CleanCo Avis 

9 582
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is far and away the best non alcoholic Tequila that I've come across. My Margarita, made with freshly squeezed limes and just one shot of "full fat" Triple Sec is absolutely delicious and, althou... Voir plus

Noté 5 sur 5 étoiles

Haven't had any alcohol for several years now but found myself at parties and weddings getting bored of the regular soft drinks. Got a bottle of the tequila from CleanCo and it's made a huge differenc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service. They re directed my delivery after the purchasing app defaulted to the wrong address. They were on it and sorted. But most importantly this mock gin tastes devine! I love t... Voir plus

Noté 3 sur 5 étoiles

The products from CleanCo make me feel like I'm drinking the real thing, especially the clean gin and pink gin. The excellent service and free delivery are a plus. However, I noticed the products were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'alcool

Écrit par l'entreprise

A tipple after work. Day-drinking in the sunshine. That big night out. What if you could do it all, and still embrace tomorrow? Life’s too short to drink responsibly. There’s too much to do out there. Too much potential to untap. Too many perfect days to drink up. So we think it’s time to drink and thrive. To dive into the ocean after a crisp G&T. To luxuriate on an Old Fashioned that’s actually on the rocks, a thousand feet high. To savour a cocktail that’s simply too good to “mock.” At CleanCo, we craft alcohol-free spirits that make your experiences immeasurably better, whatever your measure. Some say less is more, but we’re all about doing more with less.

Offers & Promotions

Écrit par l'entreprise

Receive great offers and exclusives when you join our newsletter
Join the CleanCo email newsletter and receive offers and limited exclusive deals.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,2

Tous les avis

(9 582)

95 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This company is unreal

This company is unreal. The courier took my parcel to the wrong address and didn't turn up for ages. Cleanco sent replacement products especially when they heard it was a result of a win in a competition!!! The customer service is absolutely amazing, they couldn't do enough for me. Take a bow people and thank you so much for everything

6 février 2025
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Réponse de CleanCo

What a way to make our day, Patricia - thanks so much for the lovely review. Enjoy your prize!

Noté 1 sur 5 étoiles

Very difficult to comment tbh as only…

Very difficult to comment tbh as only had 25 % of my delivery…… still waiting not heard anything from yourselves regarding this

30 janvier 2025
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Réponse de CleanCo

*update - replacement order was delivered 15th Feb*

Hi Andy, thanks for leaving a review and apologies again that the majority of your order was damaged in transit. We're a little confused by your comment regarding not hearing from us as we've been exchanging emails this morning, and we responded to your first email within half an hour. Unfortunately, the delivery side of things is out of our control but we'll always do all we can to resolve any issues in a timely manner - the last thing we want is for our customers to have a disappointing experience. Just to confirm, a replacement order has been arranged for you. All the best

Noté 5 sur 5 étoiles

We have been purchasing online your…

We have been purchasing online your products for over a year.
In that time you have given us a five star service and may it continue.

29 janvier 2025
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Réponse de CleanCo

Thanks so much for the wonderful review, Dario - it means a lot!

Noté 2 sur 5 étoiles

Doesn't taste of whisky at all

Wanted a non alcoholic whisky mixer. Sadly Clean W tastes nothing like whisky, its way to sweet, more like rum. It's like drinking boiled sweets in lemonade. Tried varying the measure used, made no difference. I get tastes differ but this is absolutely nothing like any whisky I have ever tasted at all... This is way too sweet. I guess the answer will be its my taste buds.. it isn't.
Ordered 3 bottles to get free delivery, which was a waste of money sadly. I gave 2 stars instead of one because the drink itself isn't terrible, its just not a replacement for whisky, which is the point of it.

29 janvier 2025
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Réponse de CleanCo

Hi Chris, thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean W. No, we'd never blame your taste buds, however, taste is so personal and subjective that as much as we'd love to create products which everyone will love, it's simply not that easy. Rest assured, we value and listen to all feedback. We're happy to accept returns of unopened bottles, please email us over at hello@clean.co for return address info. All the best.

Noté 5 sur 5 étoiles

Best non alcholic gin

This is the best non alcoholic gin by far. I have been recommending it to everyone!

23 janvier 2025
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Réponse de CleanCo

This is music to our ears, Hannah! Thanks so much for spreading the word, we appreciate it.

Noté 5 sur 5 étoiles

I entered a competition in a ladies…

I entered a competition in a ladies magazine and won 5 bottles of alcohol free spirits. I haven't drank them all yet but will enjoy them.

22 janvier 2025
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Réponse de CleanCo

Well done, Shirley - we hope you enjoy them.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, delivery was on time and packaged well. Great product.

20 janvier 2025
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Réponse de CleanCo

Thanks so much for the positive review, Lizzie!

Noté 1 sur 5 étoiles

The product was as far from a whiskey…

The product was as far from a whiskey replacement in taste and flavour, it was more a kin to iron brew

15 janvier 2025
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Réponse de CleanCo

Hi Mark, thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean W. Our flavours are subtle and fragrant and that's why we suggest using a double shot serving with mixers. Clean W has a strong following of fans but we appreciate taste is very personal and subjective. Thanks for giving us a try!

Noté 3 sur 5 étoiles

The taste is not quite there

The taste is not quite what I had expected. It smells very strongly of caramel - not a bad thing, but unexpected in a whiskey drink. I don't think I'll buy it again. Shame, because I really like the gin.

17 janvier 2025
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Réponse de CleanCo

Hi, thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean W. Many find it the perfect alternative to a full-strength spirit, but we appreciate taste is subjective and it won't be for everyone. We really appreciate you giving us a try, and pleased to hear our Clean G hits the spot for you.

Noté 5 sur 5 étoiles

Happy to help

Fantastic customer service

16 janvier 2025
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Réponse de CleanCo

Thanks so much for your kind review, Stu!

Noté 1 sur 5 étoiles

Clean Rum recipe change

We previously loved the Clean rum, however, they have now changed the recipe and unfortunately it now tastes overly of vanilla. We won’t be buying any more.

8 janvier 2025
Avis spontané
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Réponse de CleanCo

We're so sorry to hear this, Valerie. Rest assured, we take all feedback on board and appreciate you taking the time to give us your honest opinion. All the best.

Noté 5 sur 5 étoiles

Order fullfilled promotly and Items…

Order fullfilled promotly and Items recieved well packaged.
I love the CleanCo products. Clean R and G are my favourite. A great product. Thank you.

6 janvier 2025
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Réponse de CleanCo

Thanks for the lovely review, Cheryl - it means a lot. You have excellent taste :)

Noté 3 sur 5 étoiles

Ordered nearly 4 weeks ago and still hasn’t arrived

**Update: After posting my review, I was contacted directly by CleanCo customer service and they confirmed that they hadn’t received my email queries and were very sorry for the mix up. They kindly refunded my order and sent out a replacement. I’ve yet to receive but happy their response and action**

I placed an order on 25th December which I know was Christmas Day so was expecting to take a little longer to arrive however, it’s been nearly 4 weeks since ordering and I still haven’t received my order. The shipping time states 4-9 working days and I got a shipment notification on 27th December to say that it had been sent. The last update on the delivery updates was from 6th January which stated it had cleared customs but since then it’s been silent. I contacted customer service on 13th January requesting an update on the status and again on the 17th but my emails have gone unanswered. Where I can understand some delays with deliveries this time of year, the lack of customer service and communication has been really disappointing.

6 janvier 2025
Avis spontané
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Réponse de CleanCo

*UPDATE*
Replacement order delivered 27/1

Hello Sarah, great to talk just now - apologies again that we didn't receive your email. We respond to everyone who gets in touch within 48hrs, so we're very sorry that you felt ignored. We'll follow up with the carrier regarding your delivery, we can see that the tracking hasn't updated since 6th Jan, when it cleared customs, which is unusual and disappointing. In the meantime, we've arranged for a replacement order to be sent to you on us. All the best

Noté 5 sur 5 étoiles

Bought as gift but prompt delivery

Bought as gift but prompt delivery. Just a shame you don't stock more variety than Clean Gin in supermarket

6 janvier 2025
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Réponse de CleanCo

Thanks for the positive review, Fiona! We'd love the whole CleanCo range to be available in every store - unfortunately, this is totally out of our control and up to the store what they decide to stock.

Noté 5 sur 5 étoiles

Excellent product and efficient…

Excellent product and efficient delivery, thank you!

6 janvier 2025
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Réponse de CleanCo

Thanks so much for the kind review - we're pleased to hear you had a great experience.

Noté 3 sur 5 étoiles

Need to review delivery packaging

The products are wonderfully but it was pure luck that they arrived to me not broken. I ordered 3 bottles. Each of the glass bottles did not have the protective packaging on them and were just put into a soft cardboard package.

3 janvier 2025
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Réponse de CleanCo

Hello, thanks for your review. Whilst we're relieved to hear your order wasn't damaged in transit, we're surprised to hear the protective packaging was missing. We're super proud of our eco-friendly packaging, in addition to a Flexi-Hex bottle box, there should also be a honeycomb sleeve around each bottle for extra protection. We'll be sure to follow-up on this with the packing team - thanks again for letting us know. CleanCo

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