CleanCo Avis 

9 582
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is far and away the best non alcoholic Tequila that I've come across. My Margarita, made with freshly squeezed limes and just one shot of "full fat" Triple Sec is absolutely delicious and, althou... Voir plus

Noté 5 sur 5 étoiles

Haven't had any alcohol for several years now but found myself at parties and weddings getting bored of the regular soft drinks. Got a bottle of the tequila from CleanCo and it's made a huge differenc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service. They re directed my delivery after the purchasing app defaulted to the wrong address. They were on it and sorted. But most importantly this mock gin tastes devine! I love t... Voir plus

Noté 3 sur 5 étoiles

The products from CleanCo make me feel like I'm drinking the real thing, especially the clean gin and pink gin. The excellent service and free delivery are a plus. However, I noticed the products were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'alcool

Écrit par l'entreprise

A tipple after work. Day-drinking in the sunshine. That big night out. What if you could do it all, and still embrace tomorrow? Life’s too short to drink responsibly. There’s too much to do out there. Too much potential to untap. Too many perfect days to drink up. So we think it’s time to drink and thrive. To dive into the ocean after a crisp G&T. To luxuriate on an Old Fashioned that’s actually on the rocks, a thousand feet high. To savour a cocktail that’s simply too good to “mock.” At CleanCo, we craft alcohol-free spirits that make your experiences immeasurably better, whatever your measure. Some say less is more, but we’re all about doing more with less.

Offers & Promotions

Écrit par l'entreprise

Receive great offers and exclusives when you join our newsletter
Join the CleanCo email newsletter and receive offers and limited exclusive deals.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(9 582)

95 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star products

Ordered the Clean Gin, Rum and Whiskey. I have still to try the whiskey but the gin and rum are fantastic. Especially enjoying the rum which tastes just like the real thing. 5 star products and service. Would highly recommend

27 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Thanks so much for the kind review - it means a lot. We're thrilled to hear you're enjoying our alcohol-free spirits. We hope you enjoy Clean W just as much.

Noté 5 sur 5 étoiles

Great Cocktails

Just want to say thanks to CleanCo for making such great tasting alcho free spirits. Game changer to be able to enjoy cocktails all year round and really enjoyed shaking them up at Christmas time.

24 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Hi Antoinette, thanks so much for taking the time to leave such a lovely review. We're thrilled to hear you had fun creating some delicious Clean Cocktails over Christmas - loving your style.

Noté 1 sur 5 étoiles

Unfortunately this item wasn’t…

Unfortunately this item wasn’t delivered when I expected it to be. It was at least a week late.

21 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hello Jacqueline, sorry to hear your order arrived later than expected. Delivery usually takes 3-4 working days, as your order was placed after the cut-off on the 20th, it was dispatched on the 21st. As this was the weekend before Christmas, the two bank holidays caused delays as there's no collections / deliveries on these dates. Looking at the tracking for your order, it arrived a day later than the estimated delivery window. Apologies for any disappointment caused - we've emailed you directly. All the best

Noté 1 sur 5 étoiles

Disappointed

The rhubarb gin I ordered was completely tasteless

20 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hi Liz, thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean G Rhubarb. Our flavours are subtle and fragrant and that's why we suggest using a double shot serving with mixers (they're not intended to be drunk neat). Clean G Rhubarb has a strong following of fans but we appreciate taste is very personal and subjective. Thanks for giving us a try!

Noté 3 sur 5 étoiles

Service was great easy to order and…

Service was great easy to order and quick delivery. Packaged really nicely as well.

18 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Thanks for your review(s), Katie. Great to hear the service was great, and you enjoyed trying our Clean G & Clean R - we really appreciate the feedback you've given.

Noté 1 sur 5 étoiles

Ordered 10 days ago and still not…

Ordered 10 days ago and still not received

17 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hi Hollie, sorry to hear there’s been a delay with your order. The delivery side of things is out of our control, but we’ll always put things right if there’s an issue. We are always happy to help, if you ever have an issue with an order please don’t hesitate to contact us over at hello@clean.co. We’ve contacted you directly to offer a refund / replacement.

EDIT: we didn't hear back from you so we've gone ahead and refunded your order in full. All the best

Noté 4 sur 5 étoiles

Very close copy

Very nearly a very good whiskey substitue.

16 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Great to hear, Colin - thanks for the review!

Noté 5 sur 5 étoiles

Loving these drinks

A fabulous clean taste with an interesting blend of flavours. We bought one of each bottle and have loved them all. It feels like a special drink… but without the alcohol.

23 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Thanks so much for your wonderful review, Gaynor - we're absolutely thrilled to hear you're enjoying the whole range.

Noté 2 sur 5 étoiles

A bit disappointing

A bit disappointing, I bought Clean Co R some weeks ago (in Waitrose) and loved it. Wanting to treat myself at Christmas I ordered R, W and G to try. Plus points are plenty of flavour. Minus points are G tasted to me of wormwood, and juniper is the taste I loved in gin. R was completely different from the first one I bought! You have changed the bottle and the recipe. Not nearly as nice in my opinion, The soft caramel taste is gone. I am allergic to alcohol now (since I had covid) so have spent two years exploring the zero alcohol products. I was excited to find the original R but now sad I cannot get it again. I have not made up my mind about W yet, but did not get the honey warmth you get in a single malt, sigh..... Thanks for your reply. I appreciate everyone experiences tasts differently. I will try W and G with some other mixers and may get a happy result.

13 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hi Penny, thanks so much for taking the time to give us your feedback. Naturally, we're gutted to hear you're not a fan of our new 0.0% recipes, which have had very subtle changes to further bring out the natural flavours and ingredients in each spirit. Whilst the recipe tweaks have been subtle, we appreciate that what one person can taste distinctly another might not be able to pick up at all. Taste is so personal and subjective that as much as we'd love to create products which everyone will love, it's simply not that easy. Thank you for giving our products a try, and again, we're sorry they're not to your liking. We hope the Clean W grows on you.

Noté 5 sur 5 étoiles

Excellent Customer Service

Thank you for an amazing Gin, which we totally enjoyed with our favourite tonic. The customer support is excellent and very knowledgeable of all products. Thank you again.,, JW

21 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Thanks for the lovely review, Jane - great to hear you're a fan of Clean G.

Noté 5 sur 5 étoiles

Great products, highly recommended

I’ve tried most of the CleanCo products. They have all been excellent but my favourite is the Clean G (gin). Tastes just like the alcoholic equivalent but without the hangover! Customer service was efficient and friendly when I made contact to check the status of my order. Items arrived promptly and well packaged. Thank you to the CleanCo team.

27 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Thanks for the kind review, Paul! We're thrilled to hear you're a fan of our products!

Noté 1 sur 5 étoiles

DO NOT purchase from this company!!!

DO NOT purchase from this company!!!! An item ordered in November 2024 failed to arrive for a Christmas present! 6 werks later still waiting for the item! When you email the company the only response you get is : here is your tracking number thank you for your understanding. Absolutely shocking customer service!

26 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Hello Di, so sorry to hear you’re still waiting for your order. Your review isn’t linked to an order via our website, and we can’t find any email or order under this name on our system. Rest assured - we’ll always help if there’s an issue with delivery, and wouldn’t just send the tracking information without offering a resolution (replacement / refund) if it doesn’t arrive within the usual delivery window. Can you please email us over at hello@clean.co and we’ll get this sorted out for you.

EDIT 2/1: we're tried to reach out to you on here, and Trustpilot sent you a request for more information, sadly, we haven't heard back from you. We've not been able to locate an order, or any emails under this name on our system. Please do reach out to us at hello@clean.co so we can look into this for you - it's very unusual to have an order still outstanding from November, so we're keen to resolve asap. As your review isn't linked to any orders with us, we're unable to email you directly. All the best

Noté 1 sur 5 étoiles

Just plain gross

I bought a bottle of the Cleanco Whiskey at a local grocery store after deciding to quit drinking for health reasons. It was priced at $32 which I thought was super high, but figured why not for a special occasion like Christmas.
I mixed up a Manhattan and almost spit it out. I thought maybe it was my bitters at first, but nope. Then I tried a little of the Whiskey alone and WOW. It tastes like water with artificial sweetener, artificial caramel flavor, and a dash of liquid smoke. And a little tangy somehow. But EXTREMELY dilute. Not only does it not resemble Whiskey, it's just plain disgusting. It tastes like sugar-free sweetened iced tea with lemon totally watered down, with a dash of Smokey windex.
I can't believe I just paid $32 for that. I have to think the people who enjoy this have either never tasted real Whiskey or just don't like alcohol. And/or lost their ability to taste.
I think I'll stick to soda water after this.

24 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Hi Annie. thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean W. Our flavours are subtle and fragrant and that's why we suggest using a double shot serving with mixers or in a cocktail (they're not intended to be drunk neat). Rest assured - our drinks are made of natural ingredients, we don’t use any sweeteners or artificial flavourings. Clean W has a strong following of fans but we appreciate taste is very personal and subjective and it won't be for everyone. Thanks for giving us a try.

Noté 5 sur 5 étoiles

Great product

Great product, tastes just like normal whiskey but without the hangover

9 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Thanks so much for the review - we're thrilled to hear you're a fan of our Clean W.

Noté 3 sur 5 étoiles

I have ordered over 2 weeks ago and…

I have ordered over 2 weeks ago and they're is no sign of my product.

9 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hello Bianca, sorry to hear you haven't received your order - delivery to Ireland does take up to 9 working days, pending customs clearance (which can take longer at this time of year, and is sadly out of our control). We've checked your tracking, and it's been received by your local carrier today, and therefore should be with you very soon. We'll resend you the tracking information now. All the best.

Noté 1 sur 5 étoiles

Finally arrived

Finally arrived - 6 days after you sent your email asking me to review. Completely missed the birthday it was meant for - but I guess it's in time for Christmas. Ordered November 30th arrived December 22nd.

2 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Hi Catherine, we're so sorry to hear there was a problem with your delivery. Whilst the delivery side of things is unfortunately out of our control, we'll always do all we can to put things right. We would've been more than happy to help get this issue resolved - we'll reach out to you directly to try and put things right!

Noté 5 sur 5 étoiles

Clean W - brilliant old fashioned

I ordered the clean W for my partner who has recently been diagnosed with Epilepsy. He loved an old fashioned and I ordered this as a Christmas present (which didn’t make it to Christmas). It was packaged lovely and he said it tastes so good. He enjoyed a few last night watching the boxing and it was nice for him to have a “drink” other than normal soft drinks.

11 novembre 2024
Logo de CleanCo

Réponse de CleanCo

Hello Billie-Jo, thanks for your lovely review. We're so happy to hear your partner enjoyed our Clean W and can now enjoy a Clean Old Fashioned. The fact that it was meant to be a Christmas present but didn't make it to Christmas really made us smile... love your style!

Noté 5 sur 5 étoiles

Really helpful customer service…

Really helpful customer service while helping me track a parcel that Evri had lost as it had been a while since the order reached Evri they had a new delivery out for me the next day!!! And the team are so polite!! Love this company and the drinks too!!
P.S Sally is an absolute star such a lovely person!!

18 décembre 2024
Logo de CleanCo

Réponse de CleanCo

Thanks so much for your lovely review, Jeni, and for being so lovely and understanding about the pesky delivery issue. It was an absolute pleasure chatting with you, and I'm so pleased we managed to get your order to you... and just in time for a very special toast. Wishing you all the best, Sally x

Noté 1 sur 5 étoiles

Very odd flavour

Very odd flavour. Can only describe as bubble gum meets nail polish meets smoked bacon. Certainly not vanilla, apricot, salted caramel. Sorry, not the best.

15 décembre 2024
Avis spontané
Logo de CleanCo

Réponse de CleanCo

Hi Jo, thanks for taking the time to leave a review. We're sorry to hear you didn't enjoy our Clean R. Our flavours are subtle and fragrant and that's why we suggest using a double shot serving with mixers or in a cocktail (they're not intended to be drunk neat). Clean R has a strong following of fans but we appreciate taste is very personal and subjective and it won't be for everyone. Thanks for giving us a try.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus