Closomat Avis 

872
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service in every way! Gary & Mark delivered a first rate installation in around an hour, they cleaned the job site before installation and left it clean and tidy after they were done.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A reassuring engineer rightly taking pride in his invaluable expertise and experience. Like the previous raising and lowering and various services of the clos o Mat he knew exactly what the issue was... Voir plus

Noté 5 sur 5 étoiles

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had some challenges at first with the aerolet but ‘Yorkshire Mark’ was fantastic in helping us resolve those problems, he certainly went beyond to get it sorted. The Closomat toilet and Aerolet are... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Écrit par l'entreprise

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

872 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(872)

243 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Closomat are a brilliant company if…

Closomat are a brilliant company if I’ve had any issues they are prompt and fix my problem efficiently and quickly

10 avril 2026
Logo de Closomat

Réponse de Closomat

We are so pleased to hear that you have been happy with our service. Thank you for taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Excellent initial home visit with…

Excellent initial home visit with understanding of personal needs. Customer service was great when an issue regarding invoicing was not addressed fully. The attention to personal care is exemplary and the toilet works like a treat! The follow up visit to ensure all the settings were comfortable was an added bonus. Thank you for your expertise, one very happy customer.

25 mars 2026
Logo de Closomat

Réponse de Closomat

Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience from the initial visit through to the follow-up support. Understanding each customer’s individual needs and providing a high standard of personal care is extremely important to us, so it’s especially rewarding to know this made a difference for you.

Noté 5 sur 5 étoiles

Great service

They come and service my toilet every year without fail
Great service.

14 novembre 2025
Logo de Closomat

Réponse de Closomat

Thank you so much for taking time out to leave a review. We are so pleased to hear your service was great.

Noté 5 sur 5 étoiles

Helpful

Customer services has been very helpful

10 février 2026
Logo de Closomat

Réponse de Closomat

We’re very sorry to read your review and to hear about your experience.
We would never intentionally mislead anyone into agreeing to a service, and we’re concerned to hear that this may have been your understanding. We also take reports of unresolved faults, such as a leak, extremely seriously.
As this involves both a service agreement and a repair issue, we will look into your situation in detail, and report back ASAP, via email
We’re here to help and would like to put this right for you.

Noté 5 sur 5 étoiles

Everything was perfect from start to…

Everything was perfect from start to finish, the installation, the operative and the aftercare.
Cannot fault this company

18 décembre 2025
Logo de Closomat

Réponse de Closomat

Thank you for your really kind words. We are so happy to hear that you are so pleased and really appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Just a great service from close at very…

Just a great service from close at very experienced team they know everything about the item they are going to be working can’t fault there workman ship excellent service from closomat is a wonderful company to deal with

30 janvier 2026
Logo de Closomat

Réponse de Closomat

Providing knowledgeable, professional service and high standards of workmanship is extremely important to us, so it’s fantastic to know this was reflected throughout your experience. Your kind comments mean a great deal to the whole team, and we truly appreciate you taking the time to share them.

Noté 5 sur 5 étoiles

Appointments always kept on time

Appointments always kept on time. Engineers always friendly and helpful. Plus the Closomat works perfectly.

23 février 2026
Logo de Closomat

Réponse de Closomat

Thank you for your five star review, we really appreciate your feedback. We are delighted to hear that you've been so happy with the service you've received and that everything is working as it should.

Noté 5 sur 5 étoiles

Thoroughly excellent in all aspects

Thoroughly excellent in all aspects. Miles ahead of any competition.

5 mai 2026
Logo de Closomat

Réponse de Closomat

Thank you so much for your kind words. We really appreciate you taking the time to share this with us. We always strive for excellence and are glad your experience echoes this.

Noté 5 sur 5 étoiles

The closomat is working well

The closomat is working well, but I am not using it now for the full disabled facility it affords (washibg & drying) since losing my wife. It is there in case I do become disabled.
The company has serviced it very well.

5 mai 2026
Logo de Closomat

Réponse de Closomat

Thank you so much for taking the time to leave a review. We are very sorry to hear of your loss. We hope having the toilet offers some reassurance should you ever need the wash and dry functions. We are always here if you need us, so please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Service engineer very knowledgeable…

Service engineer very knowledgeable about product sociable and friendly highly recommend +++

5 mai 2026
Avis spontané
Logo de Closomat

Réponse de Closomat

Thank you so much for taking the time to leave us a review. We are really pleased to hear you had such a positive experience. We will be sure to pass on your feedback to the team.

Noté 5 sur 5 étoiles

Very good and professional.

Very good and professional.

5 mai 2026
Logo de Closomat

Réponse de Closomat

Thanks so much for taking the time to share your experience. It is much appreciated.

Noté 5 sur 5 étoiles

A very reliable product

A very robust system of washing with warm water then drying with warm air. Very reliable and good annual service engineer.

5 mai 2026
Logo de Closomat

Réponse de Closomat

Thank you so much for your kind words. We take great pride in the quality of our products and in the service we provide, so we are very pleased to hear that your experience reflects that.

Noté 5 sur 5 étoiles

Day-To-Day Life Is Much Easier Now!

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolutely ideal for me. The installation process was both quick and efficient. My day-to-day life is much easier now! Thank you Closemat and the Charities who funded the system fir me. Dr Rob Mannion, Bournemouth.

5 mai 2026
Logo de Closomat

Réponse de Closomat

We are very pleased to hear that your Closomat Wash and Dry Toilet is making daily life easier for you and that your experience of installation was so positive. Thank you so much for taking the time to share this with us.

Noté 5 sur 5 étoiles

The engineers who service my toilet are…

The engineers who service my toilet are always professional, and respectful of my property and myself . If I have any queries they will try to answer or sort it out .

5 février 2026
Logo de Closomat

Réponse de Closomat

Thank you for your kind feedback. Providing a reliable and professional service is very important to us, and we truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

I’m very pleased with my Closomat

I’m very pleased with my Closomat. The installation team were professional, friendly, and did a brilliant job. The Closomat itself is made from high‑quality materials, the water spray cleans very well, and it’s easy to use and easy to keep clean. It has made a big difference for me and I’m really happy with it.

19 mars 2026
Logo de Closomat

Réponse de Closomat

We’re delighted to hear how pleased you are with your Closomat toilet and that it has made such a positive difference for you. Your comments mean a great deal to us, and we truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Long time client review request

Closomat have been maintaining my bathroom equipment for many years and it is a vital service that I could not do without of the years. I have had a few minor issues with the equipment but the service is second and none and as someone with a physical disability that needs hygiene Help I would definitely recommend them.

5 mai 2026
Logo de Closomat

Réponse de Closomat

We are always delighted to hear from our long-standing users, and are very pleased to hear that our service has continued to meet your needs over the years. Thank you for recommending us and for taking the time to share your experience. We really appreciate it.

Noté 5 sur 5 étoiles

Joe is a very nice person.

Joe is a very nice person.
He done his job well, phoned before calling and arrived soon after call.

5 mai 2026
Avis spontané
Logo de Closomat

Réponse de Closomat

We are very pleased to hear this. Thank you for taking the time to share your review with us.

Noté 5 sur 5 étoiles

Good service

Good service

5 mai 2026
Logo de Closomat

Réponse de Closomat

We really appreciate you taking the time to let us know. Thank you for the five star review.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus