Console Trade In Avis 

92
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got a quote for my Oculus Quest2 which was ball park to what used ones were selling for on ebay. DPD collection arranged for Tuesday, confirmed as received Wednesday, confirmed as okay Thursday, money... Voir plus

Noté 5 sur 5 étoiles

I was delighted with the quotation offered for my no longer used Xbox Series X. But to avoid disappointment just be honest about the quality of the kit that you want to sell. Happily Console Trade In... Voir plus

Noté 5 sur 5 étoiles

First class service, takes longer than the advertised 48hours but only by a day or two. If you’re honest with the condition description, they will pay within 5 days, what was agreed by the quote, into... Voir plus

Noté 5 sur 5 étoiles

Was kept fully informed through the whole process, and DPD, arrived on time with protected sealed tote to put my PS4 for return ( which made the process easier, than trying to find packaging and posti... Voir plus

À propos de l'entreprise

  1. Fabricant de matériel informatique

Écrit par l'entreprise

We buy gaming consoles, gaming pc's and laptops. Get a quote, we send a courier with a packing crate to your home or work. You get paid in 48hrs to your bank or Paypal account.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(92)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Very happy with the service. I traded in my PS4 and the team was very responsive with clear answers and process updates. I managed to get an even higher value than the original online quote for my console. The team informed me as soon as the technical test was performed and just few hours later the payment was transferred to my account. Recommended!

6 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Would use again

Amazing, would definitely recommend and use again in the future. Quick, easy and they gave me a some extra money as the condition of my PS4 was higher than I had graded it!

6 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Sold my Meta Quest 2

I sold my Meta Quest 2

Easy to submit a quote.
Quick pick up by DPD.
Within two working days of ConsoleTradeIn receiving the item, they had analysed it and sent payment matching the quote.

Would definitely use them again!

8 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very good process from start to finish

Very good process from start to finish. Be honest grading your items an they will honour the price. Collection straight forward, and communication excellent. From updates to receiving, testing, and confirmation of payment.

9 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company!

I had a brand new Alienware Laptop that I wanted to sell off. I was quoted £750 - £1000 by other providers. I entered the specification and I was given a very generous quote of £1400. Free collection was arranged with DPD and the whole process took 3 days from collection to getting paid out. If you list your specifications and gradings honestly and correctly, you will have no issues whatsoever. The communication was very efficient and prompt. I would happily sell to this company again if I have anymore devices to sell.

26 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service (eventually)

Payment took over two weeks to get to me but it turns out it was due to IT issues at their end. Hopefully they can resolve email and website login issues soon. Once I managed to get hold of them they were very helpful and payment received the same day.

6 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I was a bit sceptical..

I was a bit sceptical using this service, had a console that was unopened and was dreading them getting back to me saying there was issues with it. But nothing of the sort happened, Collected on Tuesday and exactly 1 week later full payment is in the bank. Would use these guys again.

4 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

avoid these people at all costs the…

avoid these people at all costs the website doesnt work and dodgy im not sure i will use there trade in now as the account used to track the orderes does not work at all ill have to take a loss and sell else were

7 juin 2023
Avis spontané
Logo de Console Trade In

Réponse de Console Trade In

Dear Dan, I am sorry to hear that you have had a problem with the website. Could you describe the problem you have had as I can see your quote in the system, with a collection date of the 9th, 2 days away. The collection is pending and is displayed as a new uncollected quote in the customer facing dash board. Please let us know if we can help you in anyway. As the item hasn't been collected yet it would be helpful to get your feedback.

Noté 5 sur 5 étoiles

Would highly recommend this company

Would highly recommend this company. They were so fast from start to finish. The pick up of my device was within 48 hours of completing the online form, and then again, within 48 hours, they had received my device, tested it, and paid the original quoted amount. They were very good and consistent with keeping me updated via email of what was happening. Would definitely use them again and recommend them to many. Thank you so much 😊

11 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and fast.

Company accepted quote and got back to me within 24 hours of every email i sent with questions, they also sent me the money very quickly, would use again!

24 avril 2023
Noté 5 sur 5 étoiles

Great service

Sent item into sell was picked up , had a change of heart and they sent item back to me with no issues, so my experience was good even though i didnt sell there courier system works well with tracking/updates and were very helpful via email and phone.

21 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent! Must admit was surprised never seen website before. But from day one can not fault it. Item collected which was a very nice gesture. Then once the device was tested money in bank the next day. Would use again.

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I sold my console and it was a great…

I sold my console and it was a great experience.
The collection service that they provided was fast and easy.
I received the amount I was quoted on their website. The transaction was very quick and simple with PayPal.
No complaints, I would highly recommend using Console Trade In.

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Very easy process

Very easy process. Someone came and collected my oculus. Received an email 2 days later saying they’ve received it and everything works as stated. Money was in my bank within a few hours

13 avril 2023
Noté 1 sur 5 étoiles

Expect less than quoted

Sent an item to them oculus quest 2.
Offered 220.
Sent it in with a mains plug and cable.
They emailed saying cable missing and there was a dirty mark on the strap and offered me £187.
I refused and said send back.
Received back after nearly a week and saw the dirty mark which I cleaned in 5 seconds with a baby wipe.
But now the mains plug and cable is missing and the lenses steam up.

After talking ti them we can only assume that the courier has taken the items out of the box so I’ll expect an insurance claim.

Fortunately for me I sold it today on gumtree for £300 after buyer fully tested.

Please be aware of the above information and expect to get paid less

14 mars 2023
Avis spontané
Logo de Console Trade In

Réponse de Console Trade In

Dear Mikey, 
I am afraid we have a different account of your trade-in situation. We downgraded your trade-in due to minor scratches on the casing. We of course had to deduct the money that replacement leads, and power supply would cost. We photograph and film each collection box when they arrive and the seals where intact on your box. We urge sellers to be accurate when assessing their products to avoid disappointment. There are information points across the site regarding missing peripherals and what constitutes a A grade item.

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