Console Trade In Avis 

92
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got a quote for my Oculus Quest2 which was ball park to what used ones were selling for on ebay. DPD collection arranged for Tuesday, confirmed as received Wednesday, confirmed as okay Thursday, money... Voir plus

Noté 5 sur 5 étoiles

I was delighted with the quotation offered for my no longer used Xbox Series X. But to avoid disappointment just be honest about the quality of the kit that you want to sell. Happily Console Trade In... Voir plus

Noté 5 sur 5 étoiles

First class service, takes longer than the advertised 48hours but only by a day or two. If you’re honest with the condition description, they will pay within 5 days, what was agreed by the quote, into... Voir plus

Noté 5 sur 5 étoiles

Was kept fully informed through the whole process, and DPD, arrived on time with protected sealed tote to put my PS4 for return ( which made the process easier, than trying to find packaging and posti... Voir plus

À propos de l'entreprise

  1. Fabricant de matériel informatique

Écrit par l'entreprise

We buy gaming consoles, gaming pc's and laptops. Get a quote, we send a courier with a packing crate to your home or work. You get paid in 48hrs to your bank or Paypal account.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(92)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really easy to do

Really easy to do. I sold my oculus quest 2 with them. DPD came to collect my package and next working day I had the money in my bank. I recommend and would use them again.

28 février 2023
Noté 5 sur 5 étoiles

Excellent service would use again

Price given, secure delivery as DPD came to collect with security tags and a receipt, notice of acceptance and money was in 48 hours. Fantastic service would use again

15 février 2023
Noté 5 sur 5 étoiles

DPD lost my PS4 but I was still reimbursed

They have lost my PS4 Pro and won't pay me. Still don't know what's going on after a couple of weeks.

Edit: Owner called me to apologize and explain the situation. DPD lost the parcel so he refunded my money, apologized and explained the problem. Although the original communication was poor, the follow up was excellent and they are putting things in place to improve communication going forward so I can't have any complaints, especially as they refunded the money even though they still don't have my PS4.

23 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service and kept fully updated.

Was kept fully informed through the whole process, and DPD, arrived on time with protected sealed tote to put my PS4 for return ( which made the process easier, than trying to find packaging and posting). Was tested within couple of days, and agree payment was received straight away.

10 juillet 2022
Noté 5 sur 5 étoiles

Was very good service apart from the…

Was very good service apart from the initial picking up over the equipment. The website and emails said that I don't need to package the oculus quest as long as its in its original box. However when Dpd came they wouldn't take it as it wasn't packaged! However next day they picked it up (although I had to rearrange pickup). Then 2 days later they confirmed receipt and the next day they confirmed it was as I'd said and paid me £120 promptly. Very good service except for the initial little hiccup.

8 juillet 2022
Noté 5 sur 5 étoiles

2022-05

2022-05.
I had an HP Omen laptop (from 2020) to sell. ConsoleTradeIn offered an initial valuation of about 820 (Grade A). After about a day after collection (which was smooth) I got a revised offer to reduce the grade from A to B, and quote to 725£. However, even this was much better than quotes received from other trade in areas e.g. CEX was between 500-600. Payment was received a few days after I indicated acceptance of the quote so all in all I consider this a top-notch experience.
Will use the service again in the future.
Thanks!

28 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Very poor. Use one of the bigger, proper companies.

Bunch of charlatans. Sent fully working PS4 which I was only getting rid of as I finally got a PS5.

Initial quote was £100 revised to £5.00. I was informed that the disc drive needed replacement and that the fans were noisy.

The website says crate will be provided by DPD and insured. DPD said this wasn't the case and just applied a sticker to the front of the original box.

The unit was in full working order when I sent it. Fans always work harder on PS4 at first and then quieten down.

This company are clearly a small time company pretending to be big.

Just a waste of time.

***Reply from vendor below is just a load of rubbish and appears to be their standard line when anyone complains about their shoddy amateurish service. There was nothing wrong with the unit, and the nonsense about marks on the unit wasn't even on their report (there are no marks on the casing, so is just a standard line.

Checked unit when returned, and had message saying the unit wasn't even shut down properly. Checked drive by installing Last of Us Part 2 which worked correctly (25gb install).

Use this l company at your peril - they're a bunch on liars out to get your product for next to nothing.

I'm sure their practices will sink their business in the end.

28 avril 2022
Avis spontané
Logo de Console Trade In

Réponse de Console Trade In

Dear Robert, I can confirm that the inspection found that your item had considerable case marks a faulty drive and fan errors, when soak tested for 3hrs the unit overheated. You applied the A (as new) grade to your unit getting a quote of £100 for your unit. The console was re-graded E for damaged and faulty. We urgent sellers to be genuine when self grading their units as this can end in disappointment. we of course returned you item at our cost.

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