It was the first and only time we claimed and they paid out what I was expecting. Our dog was over 8, so we had to pay 20% and the excess, but anything was better than nothing. I would have given 5 st... Voir plus
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Sadly our dog died while we were away on holiday we took her to a local vets but unfortunately they couldn't save her. I started the claim as soon as I got back home as Corinium insurance handled ever... Voir plus
L'entreprise a répondu
I have found Corinium to be fair. When I had one claim rejected and revisited it. They over turned their original decision. The additional costs are steep but this is the same with most other pet... Voir plus
L'entreprise a répondu
I made a claim following my dog needing a visit to an emergency vet. The claim was settled to my satisfaction, however it took a lot longer than I expected it to & I was amazed to be told that GDPR... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Corinium Insurance Services provide personal lines insurance products which are available online direct to members of the public. Specialising in Income Protection, Mortgage Protection and Pet Insurance.
Coordonnées de contact
Trent Services (Administration) Ltd, GL7 1XD, Cirencester, Royaume-Uni
- 01285 626032
- info@coriniuminsuranceservices.co.uk
- coriniuminsuranceservices.co.uk
4,3
Excellent
46 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Kind and understanding service
Kind and understanding service. We were very grateful for the team support. Thank you so much for your help.
19 décembre 2025
Avis spontané
Réponse de Corinium Insurance Services
Good Morning
Thank you for the 5 star review, we are glad that you have been happy with our service.
Kind regards
The Pet Claims Team
A Satisfied Client
I made a claim following my dog needing a visit to an emergency vet.
The claim was settled to my satisfaction, however it took a lot longer than I expected it to & I was amazed to be told that GDPR terms applied to my dog's health history. I am familiar with GDPR, & it does not apply to animals, therefore my claim could have been settled sooner than it was.
Other than the above minor gripe, I was well satisfied with Corinium.
10 novembre 2025
Avis spontané
Réponse de Corinium Insurance Services
Dear Brian
Thank you for your review, we are happy that you were satisfied with our assessment.
I am sorry that there was a delay relating to your dog's clinical history. I believe that the GDPR issue may have been due to the Vet Practice including the owner's personal data within the pet's clinical history and therefore there is a need to be careful when it is being shared. However I would be happy to look into your claim should you wish for a more formal response. Please contact us on 01285 626020/petclaims@trent-services.co.uk if you wish to discuss this further.
Kind regards
Lewis Murphy
Claims Manager
Prompt action and payment.
2 décembre 2025
Avis spontané
Réponse de Corinium Insurance Services
Good Morning,
Thank you for your review, we are pleased that you were happy with our service.
Kind regards
The Pet Claims Team
Corinium
Restored My Faith In Insurance!
I can't recommend Corinium enough.
My dog has been through 2 separate health issues and each time I've dealt with them its been a pleasure and claims are paid promptly. It goes to show decent insurance companies do exist!
2 décembre 2025
Avis spontané
Réponse de Corinium Insurance Services
Dear Mrs Smith
Thank you for taking the time to give your feedback. We are grateful for your kind words. We are glad you have had a positive experience and your claim has been resolved to your satisfaction. If you require any further assistance please do not hesitate to contact us.
Yours sincerely
Lewis Murphy
Claims Manager
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