Cubitt & West Avis 

The experience of dealing with this firm was great in every way possible. After our dreadful experience with another letting firm in the area, it was a question of 'chalk and cheese'. The letting team of Ciaron and Ava in their Brighton, Lewis Road letting branch, was exemplary in every possible way. They both responded clearly to our many questions. Nothing was too much trouble for them. They made our letting process a pleasure. As I am writing this review for 'Trustpilot' the only negative thought I have is their star grading system where five stars is the highest one can go. If I were able I would go way beyond the five stars. A massive 'Thank you' to both Ciaron and Ava. The firm of Cubitt and West has wonderful reviews on 'Trustpilot' and those reviews are entirely merited.

As a first time buyer, it's been a daunting process, but the team at Cranleigh have been an amazing resource of information with great communication. While the property itself unfortunately didn't work out, I would have no hesitation in using Cubitt and West to buy or sell in the future.
Hannah and Rhys especially were incredibly helpful throughout the entire process, and hands down the best estate agents we've delt with so far in our journey.

Marc Steel is the best property manager i have ever come across in the 30 years of renting. He has been so considerate and supportive all the way through the 3 years tenancy. If you ever have him as a manager you have hit the jackpot. His compansion, understanding and straight honesty is second to none.

It was time again to renew our mortgage after the first 2 years had been completed.
Fortunately I had Jo Willans, from the Mortgage Matters Team in Worthing on had to advise and guide me through the processes.
Jo is an exceptionally talented and knowledgeable Senior Mortgage Advisor, her patience and understanding put my mind at rest as we ploughed through the options available. Needless to say we sorted the best deal to move forward as we strive to become the owners of our home.
Thank you for all of your help Jo, you have been outstanding.

The team were great and always did their best despite some challenges from other sources. I would particularly like to say thank you to Julie and Zoey. They went out of their way to help.

We were buying our first home and Julie was so friendly and helpful, and always happy to answer any questions we had. She also communicated frequently with our sellers in order to provide us with updates which we were grateful for.

Julie and her team were a pleasure to deal with when the house went on the market from start to finish.
I felt postive and at ease all the way through the selling process, which was stressful enough.
Any questions were answered in a professional and prompt manner.
Would definitely recommend 👌

Id recommend Cubitt and West for anyone selling their home. Julie was great and communicating between myself and the buyer and everything went much faster than expected. A very happy seller. Thank you

Great working with Claire and the team at

We had a great experience purchasing our home and couldn't be happier with the service we received. Julie Bramble was fantastic throughout the whole process – always friendly, professional and quick to respond to any questions we had. She kept us updated and helped make what can be a stressful process feel much smoother. Thank you, Julie, for all your help in getting us into our new home. We would happily recommend you and the team to anyone looking to buy or sell a property!

Excellent service as usual and excellent customer service from Teodora Manole, would highly recommend.

Very helpful and will always ring you back as quickly as they can with queries etc. My experience with Cubitt and West very good. All the staff were helpful especially Summer who is dealing with the house I am buying . I know she has only been there for about a year but very professional, pleasant and a joy to work with. Thank you

I want to say that Callum Street must be your friendliest and most efficient employee.
He always responds fast, and deals with any questions or problems quickly.
The team are lucky to have him.
Imogen Majsai

Happy with the service given

I recently completed a property sale through the Emsworth office and wanted to share how impressed I was with the entire experience. From start to finish, the process was handled with a level of professionalism, clarity, and care that genuinely set this team apart.
A special mention must go to Julie Bramble, whose support made a real difference. Julie was consistently proactive, keeping me fully informed at every stage and ensuring I always understood the next steps. Her communication was clear and timely, and she balanced friendliness with absolute professionalism. Nothing ever felt like too much trouble, and her attention to detail gave me real confidence throughout the transaction.
What stood out most was Julie’s ability to anticipate potential issues before they became problems, guiding the process smoothly and efficiently. It’s rare to find someone who combines expertise with such a personable approach, and it made the entire experience far less stressful than I expected.

When i moved into my current property it had issues, quite bad ones and the person who was dealing with the maintenance didnt actually do his job, he found excuse after excuse and thats how it was for 6 weeks, then I requested someone else take over from this person who just sat on his hands, i was passed onto a lovely lady, shame I cannot name names, but she is incredible, she got things done, no excuses, no sitting around and she actually phoned me back with updates, I just want to say a big thank you to this person (B***a), you are fantastic at your job, very professional, fast to get things done, no BS, here's your flowers 💐🌹 by the way, thank you for everything you have done, all issues resolved, your amazing 😊
4 stars for you, minus one because of the previous one "dealing" with the maintenance.

John O'Neill was great - very professional, well prepared and thought out presentation and comparison with other properties which helped us understand the valuation clearly. Also, he was smartly dressed!

I was kept well informed with great communication, this together with helpful and friendly service made the whole experience efficient and stress free. I would definitely recommend.

Katarina was very knowledgeable and professional. She was helpful and the Reigate branch covers all the buying, selling and letting of properties expertly.

Alia and Jemma were absolutely amazing, they went above and beyond the service required, they were a calming influence when things got stressful for me, they were always at the end of the phone to answer my queries. When Alia and Jemma were not around Marion was also there to help. Not forgetting Jo Leaver who helped me start the whole process of selling my home and making me feel at ease.