Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution,... Voir plus
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Lisez les avis des autres
Niamh Murray is a great representative of D.C.I. I contacted D.C.I. today on behalf of my company, and Niamh answered my call. Niamh is a very professional, courteous and helpful individual, which m... Voir plus
I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... Voir plus
L'entreprise a répondu
After experiencing an issue with my account and missed payment, I got in contact with Leah, an Account Manager with DCI, who listened to my problem, gave me clear information, went away contacted vari... Voir plus
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur de carburant diesel
- Service de paiement
- Services aux entreprises
À propos de DCI Radius
Écrit par l'entreprise
Coordonnées de contact
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DCI Radius
Hi Martin, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great customer support and very…
Great customer support and very friendly teams. Thanks for the help!
29 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Mo, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to our team.
Kind regards,
Radius Business Solutions (Ireland) Limited
Helpful, efficient and alternative solution given
Daniel was extremely helpful and pre-empted any further issues with an alternative resolution. Thanks you .
29 mai 2026
Avis spontané
Réponse de DCI Radius
Good morning, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Daniel.
Kind regards,
Radius Business Solutions (Ireland) Limited
DCI HARASSMENT
Radius DCI decided to stop our fuel cards and close our account, their decision so I immediately transferred everything we owed them. However since then they have sent a number of spurious and downright fraudelent invoices to our closed account. Can anyone advise what we can do to stop this harrassment, they keep apologising, but an apology without any action is simply an insult. Would the office of consumer affairs have any influence as obviously their own staff could not care less?
27 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Adrian, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi Teresa, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani
Kind regards,
Radius Business Solutions (Ireland) Limited
Had issues with login details
Had issues with login details, which I couldn't resolve online. Resolved promptly with Myfanwy over a short phone call. Great help and friendly too.
26 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Tom, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Myfanwy was a very pleasant lady
Myfanwy was a very pleasant lady. The customer service was friendly & efficient. Every question was answered fully & promptly. I highly recommend them.
26 mai 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very good customer service
I had an issue accessing my online DCI account, rang DCI costumer services and my issue was quickly sorted by Myfanwy who was friendly and efficient.
26 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Mary, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Dani was a great help to me
Dani was a great help to me. Got all the info I needed. Very happy. Thanks you
25 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Eileen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great communication from Josh and the…
Great communication from Josh and the team. I mentioned a small glitch and the matter was resolved within minutes
22 mai 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Josh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent Customer service
I called Radius Velocity today and spoke with Niamh. She was very friendly, professional and extremely helpful. My query was resolved within a few minutes
22 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Martina, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi James, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Small issue with my DCI card…
Just had to call about a very small issue with my DCI card. Myfanwy was extremely helpful in resolving this for me. One thing that is very rare these days is, as I called out the long number on my card in increments of four digits she repeated them back to me each time. That way I only had to go through this once. Well done and I highly recommend DCI
18 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Katrina, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Pleasent experience
Cian was pleasent to deal with and reponded very quickly to solve my issue. Thanks Cian
13 mai 2026
Avis spontané
Réponse de DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had an issue with my online account…
I had an issue with my online account which I couldn't resolve myself.I spoke with a lovely lady called Myfanwy who was most helpful. She was very polite,patient and knowledgable. She took note of my problem and had it resolved in a short time. Many thanks
12 mai 2026
Avis spontané
Réponse de DCI Radius
Hi David, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Myfanwy on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi Richard, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi James, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Fast efficient resolution to my issue
Fast efficient resolution to my issue
Very pleasant operator on the phone .
Problem solved in minutes
12 mai 2026
Avis spontané
Réponse de DCI Radius
Hi Mairead, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Good Morning, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
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