DCI Radius Avis 

I had an issue with our DCI card. I logged a ticket. Ciara was very helpful and responsive and sorted out the issue. Would definitely recommend.

Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution, Dani was a super friendly, upbeat guy that a company should be proud of.

After experiencing an issue with my account and missed payment, I got in contact with Leah, an Account Manager with DCI, who listened to my problem, gave me clear information, went away contacted various people/departments for me & gave me a call back within 3 hours with all the issues resolved! She was so so helpful, very understanding & a fantastic communicator! Thank you very much Leah for all your help today!

Niamh Murray is a great representative of D.C.I.
I contacted D.C.I. today on behalf of my company, and Niamh answered my call.
Niamh is a very professional, courteous and helpful individual, which made my engagement with D.C.I. very smooth and quick, while achieving the aim of my call.

I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card,
Im foud her to be courteous,polite and efficient with my situation
My experince with Radius was a positive one. I always
found their staff very professional when they offered new services.

I spoke with Daniel and he was extremely helpful and friendly

Had reason to contact the office today with regard to a lost fuel card. Spoke to Niamh. She was so helpful. Nothing was a bother. It’s so nice to speak with someone who is so genuinely interested and willing to help. It is so much nicer to have direct conversation with someone rather than having to deal with an annoying voice recording. Thank you Niamh. You’re a star.

Spoke to Niamh Murphy today, she was pleasant, helpful, and informative. I would have no hesitation calling her back again.

AVOID AVOID AVOID

Customer service is shocking. Worst company I’ve ever dealt with. Cards on stop for no reason at all then tried to slap an £80 missed payment fee on £0 usage as card on stop

Daniel was very informative and friendly. He mentioned a few services that we will be using in the near future.
Good job, thank you

Been a customer for years excellent service Niamh helped me sort out a few things on my account and was very quick and helpful

Niamh was a great help in clearing up some questions I had and getting me where I need to be to run my business smoothly.

Fast friendly efficient and excellent customer service. Very helpful and report I requested was sent immediately and instructions given to access reports in the future. Very satisfied customer. Thank you Myfanwy.

I spoke with Niamh regarding the portal, and she was so helpful and made everything so easy. Niamh is very professional at what she does and was a pleasure to deal with.

Thank you, Niamh, for all your help!

Niamh made the whole process of switching accounts very simple and she was very helpful

I feel utterly SCAMMED by DCI cards. Looking at reviews im not the only one! I cancelled the DD as i didnt want to renew. Was cold called and convinced to renew but didnt think to state i needed a new DD and the sales rep didnt do their due diligence either. DD thus failed but I paid the fuel charge promptly, be it in 2 seperate links as there were a litany of errors on the account created by Radius affecting the balance. I was never told of a €60 charge for an 'account review' which subsequently appeared on the next invoice when i used the card. I phoned and disputed this charge. I requested a link to pay the fuel charge and have submitted a query online advising them i was withdrawing consent for the DD due tomorrow. No call back, ignored emails and complaint. STAY CLEAR OF DCI. Woeful experience. Disgusting carry on.

Very helpful. Olivia sorted issue staraight away

Took 6 weeks for my cards to come, I was instructed by Alex that my cards were lost that he has sent new ones then i called customer service and spoke to a man and he said that there was only 1 batch sent out and there was no more he then got on to cards team and sent me my cards out. Alex does not seem like he wanted to know anything about it or our account he would never answer the phone to me and told me nothing but lies, I requested that the account would be set up in the director Vinnys name and my own name on it and he put a whole different name on it. Finally the cards came and i called back customer service and spoke to a lady Olivia who was nothing but helpful, If i could give her more than 5 stars i would, she was so helpful with me getting my velocity account open, and finding the pin for my cards, Thank you so much Olivia for making my experience with Radius much better. One other thing is i requested to Alex for the driver names on my cards and all i got was Card 1-4 on them Thank Connor

Thank you Josh - really helpful. Great customer service.

Dani in DCI Radius, was extremely helpful; very thorough, professional and sorted my issue immediately. He had also very pleasant manner.