Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution,... Voir plus
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Lisez les avis des autres
Niamh Murray is a great representative of D.C.I. I contacted D.C.I. today on behalf of my company, and Niamh answered my call. Niamh is a very professional, courteous and helpful individual, which m... Voir plus
I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... Voir plus
L'entreprise a répondu
After experiencing an issue with my account and missed payment, I got in contact with Leah, an Account Manager with DCI, who listened to my problem, gave me clear information, went away contacted vari... Voir plus
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur de carburant diesel
- Service de paiement
- Services aux entreprises
À propos de DCI Radius
Écrit par l'entreprise
Coordonnées de contact
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a recent problem with my account…
I had a recent problem with my account and wrote to a staff member called Ciara.
As she did on previous occasions, Ciara yet again immediately acted upon this and had the issue resolved.
What an efficient member of staff.
Well done and many thanks again.
Vincent
10 août 2026
Avis spontané
Réponse de DCI Radius
Hi Vincent, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Big thank you to Olivia she was…
Big thank you to Olivia she was fantastic dealing with my issue !
She listened , she understood what I needed
And she advised me what was the best way to sort out my issue
Thanks to Olivia for following up and resolving so quickly
Well done Olivia
This is what customer service is all about looking after customers
12 août 2026
Avis spontané
Réponse de DCI Radius
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Job well done
I had the pleasure of dealing with Niamh today in Customer Support and she was excellent - knew exactly what information i needed and followed up with an email afterwards just to reinforce what she had told me over the phone.
11 août 2026
Avis spontané
Réponse de DCI Radius
Hi Ber, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Spoke to Daniel today
Spoke to Daniel today. Found him very professional and friendly manner, my issue was resolved instantly.
11 août 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had a query on my bill and i spoke to…
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful
i this day of auto bots it is refreshing to get a human that knows what you are asking and can give you the answers. More companies should take a leaf out of your book
11 août 2026
Avis spontané
Réponse de DCI Radius
Hi Breda, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very helpful and efficient phone…
Very helpful and efficient phone consultation with Radius customer care rep.
10 août 2026
Avis spontané
Réponse de DCI Radius
Hi Robert, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a very positive experience with…
I had a very positive experience with the customer service advisor, Ciara who assisted me in resolving an error with some of our invoices. She was very professional ,helpful and took the time to clearly explain the issue and how it would be resolved. Thank You for the excellent customer service and support .It was a pleasure dealing with such a helpful and professional advisor
6 août 2026
Avis spontané
Réponse de DCI Radius
Hi Petronela, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi Brian, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Josh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent service supplied by Ciara…
Excellent service supplied by Ciara regarding my radius fuel card replacement jim
5 août 2026
Avis spontané
Réponse de DCI Radius
Hi Jim, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Fantastic company to deal with
Fantastic company to deal with, nothing is any bother with them especially Courtney she was extremely helpful and very informative she couldn't be any nicer and broke all the information done to ordinary language.
Professional company would highly recommend.
6 août 2026
Avis spontané
Réponse de DCI Radius
Hi Linda, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Courtney.
Kind regards,
Radius Business Solutions (Ireland) Limited
Olivia a wonderful example of Customer Service
Olivia a wonderful example of a Customer Service Agent. From the min I explained my query re my husbands misled Fuel Card Olivia sorted my query in no time. … the perfect example of help & assistance. It was a pleasure to have dealth with Olivia. …
7 août 2026
Avis spontané
Réponse de DCI Radius
Hi Laura, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Oliva on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I spoke with Ciara Keating
I spoke with Ciara Keating, regarding a review of my present price for Diesel. She was pleasant and she was very helpful and was able to get me a further discount in my price from September
7 août 2026
Avis spontané
Réponse de DCI Radius
Hi Raymond, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great Customer Service from Olivia
7 août 2026
Avis spontané
Réponse de DCI Radius
Hi Liam, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi Armin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Josh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh Murray in customer services…
Niamh Murray in customer services really helped me out with an issue and exemplified solid customer care. Would recomend DCI/Radius to anyone!
6 août 2026
Avis spontané
Réponse de DCI Radius
Hi Patrick, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Review
I had a great experience speaking with the lady who answered the phone. She was very friendly, helpful, and informative. She took the time to answer all of my questions clearly and made the whole experience pleasant. Excellent customer service—thank you!
6 août 2026
Avis spontané
Réponse de DCI Radius
Hi Alan, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had an issue with my account login
Had an issue with my account login, phoned customer service, spoke with Olivia. She was very patient and stayed on the line until I was successfully logged into my account. No AI or automated voices involved, Thank You!
6 août 2026
Avis spontané
Réponse de DCI Radius
Good Morning, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Card issue
Contacted Radius Velocity today and spoke with Olivia. She was very friendly, professional and extremely helpful. Resolved issue very quickly over the phone
5 août 2026
Avis spontané
Réponse de DCI Radius
Hi Joe, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great support experience
Great support experience - prompt, polite and professional. Great credit to Sohpie of the Customer Care Team who handled my enquiries. Would highly recommend.
30 juillet 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Sophie and our Customer Care Team on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thanks Niamh for help today.
5 août 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon! thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
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