Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution,... Voir plus
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Lisez les avis des autres
Niamh Murray is a great representative of D.C.I. I contacted D.C.I. today on behalf of my company, and Niamh answered my call. Niamh is a very professional, courteous and helpful individual, which m... Voir plus
I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... Voir plus
L'entreprise a répondu
After experiencing an issue with my account and missed payment, I got in contact with Leah, an Account Manager with DCI, who listened to my problem, gave me clear information, went away contacted vari... Voir plus
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur de carburant diesel
- Service de paiement
- Services aux entreprises
À propos de DCI Radius
Écrit par l'entreprise
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have only had positive results from…
I have only had positive results from Radius.
Recently I made contact through the app and Ciara replied next morning with a resolution. Always prompt, cordial and efficient.

Réponse de DCI Radius
Very helpful customer support team
Dani was very helpful, fixed my issue quickly and effectively.

Réponse de DCI Radius
Talk to Cian he is your man.
Talk to Cian he is your man.
Walked me through what i needed to do.
Hassle free :)

Réponse de DCI Radius
Niamh sorted out my issue extremely…
Niamh sorted out my issue extremely quickly and explained everything thoroughly also.

Réponse de DCI Radius
Niamh was very helpful and pleasant to…
Niamh was very helpful and pleasant to deal with as are all the staff I’ve dealt with at velocity 👍🏻

Réponse de DCI Radius
Simple and straightforward
Radius are a very easy to deal with, Myfanwy dealt with both my queries today and it was all very straightforward and she was very helpful.

Réponse de DCI Radius
Thanks to Myfanwy for the help
Thanks to Myfanwy for the help, really profesional the way she help me.
Thanks

Réponse de DCI Radius
Had a great customer service experience…
Had a great customer service experience this week with Ciara.
Ciara was prompt, helpful and kind. A great experience with Radius- Thank you Ciara!

Réponse de DCI Radius
I had to amend details with my account…
I had to amend details with my account and was assisted by Niamh who was extremely helpful and resolved my issue very quickly. Happy to deal with again.
5 Stars

Réponse de DCI Radius
Niamh conveyed a cheerful can do…
Niamh conveyed a cheerful can do attitude which was much appreciated.

Réponse de DCI Radius
I was dealing with Myfanwy and was very…
I was dealing with Myfanwy and was very clear,professional and mannerly. She sort my enquiry promptly

Réponse de DCI Radius
Very responsive and understanding of…
Very responsive and understanding of the circumstances we were facing as a customer. Assistance resolution turnaround time was also great.

Réponse de DCI Radius
very helpful
niamh was very cheerful and helpful on the phone and efficiently dealt with my issue and helped us to sort it out.
she also followed up with an email to confirm which was greatly appreciated.

Réponse de DCI Radius
Cian was great today
Cian was great today. Had me sorted within minutes. Polite and professional.

Réponse de DCI Radius
Myfanwy was name of agent I dealt with…
Myfanwy was name of agent I dealt with and she could not have been more helpful and was also very pleasant to deal with with

Réponse de DCI Radius
Super customer service I got my issue…
Super customer service I got my issue resolved with one email same day.

Réponse de DCI Radius
Niamh is very helpful and efficient
Niamh is very helpful and efficient. Couldn't be any more helpful. Good system 👍

Réponse de DCI Radius
"Myfanwy was super helpful and so…
"Myfanwy was super helpful and so pleasant. i didn't realise the new card had a new pin. she sorted on line access to the account too,

Réponse de DCI Radius
I contacted Ciara Keating in Radius One…
I contacted Ciara Keating in Radius One regarding my EV card and Instavolt charging stations , Ciara replied very promptly and with all of my information thank you Ciara . Phil Teeling

Réponse de DCI Radius
Niamh in customer support provided…
Niamh in customer support provided excellent customer service and actioned everything efficiently and timely.

Réponse de DCI Radius
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