Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Niamh Murray is a great representative of D.C.I. I contacted D.C.I. today on behalf of my company, and Niamh answered my call. Niamh is a very professional, courteous and helpful individual, which m... Voir plus
L'entreprise a répondu
I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... Voir plus
L'entreprise a répondu
After experiencing an issue with my account and missed payment, I got in contact with Leah, an Account Manager with DCI, who listened to my problem, gave me clear information, went away contacted vari... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur de carburant diesel
- Service de paiement
- Services aux entreprises
À propos de DCI Radius
Écrit par l'entreprise
Coordonnées de contact
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service thank you…
Excellent customer service thank you for resolving my issue very quickly
27 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Mehmet, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Dealing with Niamh it’s great to get…
Dealing with Niamh it’s great to get talking to someone who has pride in their work and genuine interest in helping. She has gone above and beyond.
23 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Liam, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh called me to update me on…
Niamh called me to update me on pricing. She was more than helpful. Maurice
24 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Maurice, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Highly recommend
Once we provided the necessary authority, Ciara was absolutely brilliant. She was extremely helpful and made sure we had everything we needed. A smooth and efficient experience thanks to her professionalism. Highly recommend! Thanks David
24 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Andrew, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Myfanwy was very pleasant and helpful
Myfanwy was very pleasant and helpful . She indicated that new cards take up to 10 working days . I hadn't been made aware of this previously .
23 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Liz, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent Customer Service
Rang them this morning when I discovered my account was inactive. Spoke to Niamh on the customer service team and she sorted me out straight away. Had a couple more questions for her and she was brilliant!
22 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Muggins, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Spoke with Myfanwy
Spoke with Myfanwy. Very easy deal with and sorted my problem while on the phone. Very helpful and polite.
22 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Ronan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Myfanwy on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Réponse de DCI Radius
Hi John, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Spoke with Niamh Murray regarding a…
Spoke with Niamh Murray regarding a problem with my Account and she couldn’t have been more helpful in resolving my issue in a very professional manner, very happy with the support she provided.
22 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Martin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Ciara Keating - excellent customer service agent!!
Hi
Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simply excellent customer service , well done Ciara !!!!
20 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Marie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had issues with my fuel cards which…
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so professional.
Alan.
Specialist Security Services.
17 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Alan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I wouldn’t recommend this company
I wouldn’t recommend this company. I pay less at the pump than using the card. Be very careful. Scam.
28 février 2026
Avis spontané
Réponse de DCI Radius
Dear Customer, We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your query further however we are unable to locate your account.
Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.
Excellent service 👍
13 avril 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Good customer service
Good customer service. I was dealing with Daniel who was very helpful
9 avril 2026
Avis spontané
Réponse de DCI Radius
Hi Kris, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Helpful staff
Had an issue with fuel cards, and Cian was very helpful.
The website is very easy to navigate, also.
9 avril 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DANI
I spoke with Dani this morning and he was extremely helpful , friendly and polite. He resolved my request within minutes. Thank you Dani
9 avril 2026
Avis spontané
Réponse de DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Absolute scam
Absolute scam! Avoid them. Their prices are always higher than you pay at the pump. 25 cent higher today!
8 avril 2026
Avis spontané
Réponse de DCI Radius
Dear Customer, We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace the global oil market is very volatile at the moment and we cannot guarantee to beat pump prices. However, we would like the opportunity to investigate your pricing feedback further. Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.
Thanks to Layla and Ciara in the Galway…
Thanks to Layla and Ciara in the Galway office for their professional advice and service on the various cards available.
24 mars 2026
Avis spontané
Réponse de DCI Radius
Hi Declan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Layla & Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great customer service
Was dealing with Cian over phone and Email about an issue on my account and he sorted it straight away. Top class customer service.
2 avril 2026
Avis spontané
Réponse de DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DCI is a robbery company
DCI is a robbery company, they over charge all the time, at the pump was 1.75, they charged 1.89 even 2.21... card maintenance fees, I had cards with them, not any more.
better to go with petrol station cards, no extra costs
19 mars 2026
Avis spontané
Réponse de DCI Radius
Dear Customer, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace this is uncommon. We are struggling to find your account on our system, Can you please forward your account number and name on the account to our team at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible
Kind Regards,
Radius Business Solutions (Ireland) Limited
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