Decovasse Avis 

174
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a few items (faux flowers, dried flower and Vase) from Decovasse. Shipment was pretty quick. and the dry flower and vase come with it are beautiful. however, there was a misplaced order. B... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The"Decovasse" experience was truly wonderful. I love old school charm, and that is exactly what I received upon purchasing the floral arrangement and vase. The flowers & green were wrapped & tied lik... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was skeptical because comments are shut off on Facebook. However, I know I have bought from them in the past and decided to buy the Haven I’ve been eyeballing forever. It has arrived. It will arr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Livraison de fleurs
  4. Magasin d'ameublement et de décoration
  5. Magasin de fleurs séchées
  6. Marché aux fleurs
  7. Service de plantes d'intérieur

Écrit par l'entreprise

Decovasse is a premium international home décor brand specializing in luxury faux flower arrangements, artificial plants, designer vases, and custom floral creations. Serving customers across Australia, the United States, Canada, the United Kingdom, and throughout Europe, we bring sophisticated, maintenance-free botanical décor to homes, offices, hospitality venues, and commercial spaces worldwide. From carefully curated ready-made arrangements to bespoke floral designs tailored to individual styles and interiors, Decovasse combines high-quality craftsmanship with contemporary design to create timeless decorative pieces that elevate every space. We make shopping with Decovasse convenient and secure by accepting a wide range of trusted payment methods, including American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Customers can also take advantage of 4-installment payment options, making it easier to enjoy premium décor with greater flexibility. Our commitment goes beyond our products. Our customer support team is available 24/7, ensuring that customers can receive assistance whenever they need it. We also offer a 30-day return policy, giving our customers additional confidence and peace of mind when shopping with Decovasse. At Decovasse, we believe premium home décor should be beautiful, accessible, convenient, and supported by exceptional customer care. Whether you're looking to transform your home, find the perfect gift, style an event, or enhance a commercial space, we are here to bring timeless floral elegance to customers around the world.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(174)

155 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

great product

19 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

My order shipped quickly and received…

My order shipped quickly and received in perfect condition. I love my vase and arrangement. Great customer service. Thankyou.

18 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Stunning arrangement!

16 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 3 sur 5 étoiles

Update to original review.

Update:
Decovasse promptly sent out a new vase; received it this week. The flowers and vase look beautiful.

If there were no issues with the vase, I would have rated them higher for the beautiful products.

Thank you for the prompt response to my concern.

______________________________________________________________

The vase I ordered has been sitting at the same facility for weeks with no movement. I've reached out 2 times by email with no response. No issues receiving the flowers, but it's been a month and still haven't received the vase to put the flowers in. Order packed on July 13th. Shipping lable wasn't created until August 10th. It's now sitting at a facaility since August 12th waiting on another transit. Very disappointing. I live in the chicago-land area and it's where all these transits are taking place.. makes no sense.

14 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Hi Tara,

Could you please let us know which email address you used to contact us?

We haven't received your email on our side. However, our customer support team has already been in contact with you, and we will arrange a replacement vase for the one that was lost.

Please note that our only customer support email address is contact@decovasse.com

Noté 5 sur 5 étoiles

Lovely good quality products

Good quality products and looks exactly as seen on the website. Very well packed and delivery was fast

10 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Love the product

Love , love , love the product, vase and arrangements are beautiful. Shipping company that is being used is the only concern and negative in this transaction
I will definitely order more and recommend it to my friends

14 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Beautiful vase and flowers

I love the vase and flowers!! So beautiful and real looking! Definitely buying more soon.

13 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

The vase is elegant and fits perfectly

The vase is elegant and fits perfectly. It’s light and can move it around .
It goes very well in my kitchen as a centre piece .
It came on time and was kept informed about the delivery. Strongly recommend.

12 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Easy to order and quick delivery

Easy to order and quick delivery. Very realistic and looks amazing

5 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

My arrangement is stunning

My arrangement is stunning, might buy my mum one too! Love it.

7 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Correcting an address error

Alice from Decovasse was a life saver in correcting my order which contained an incorrect address. Without her help I would not have been able to send my daughter in law such a beautiful flower arrangement. I will certainly be ordering again for special occasions. Many thanks.
MP Andrews

10 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

My forever flowers

I love this arrangement! It's classy and beautiful. The flowers are soft and vase is timeless. 5 stars

8 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

I have ordered flowers and vases for…

I have ordered flowers and vases for both of my homes. They look so natural and real. We love them so much and get lots of compliments on them. Lots of great seasonal options.

2 juillet 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

I bought the faux lush arrangement and…

I bought the faux lush arrangement and the black vase. I absolutely love it…it looks so beautiful and it adds character to the room. Customer service is great…I reached out to them with a question and they got back to me very quickly. I will be purchasing more from them.

5 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Great quality and packaging

Great quality and packaging! Love the arrangement and texture! Great quality.

8 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

The communication with the company was…

The communication with the company was very good . I had no issues with reply’s to my inquiries. I love the product very much.

7 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, rapid email response. The product is awesome! Looks just like in the picture. There was a dent in the vase and they replaced it immediately. Excellent company.

8 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing Decovasse. We truly appreciate your support and hope to serve you again in the future.

Noté 1 sur 5 étoiles

WARNING- dont' waste your money

Please be wary of this company, it has been over 1 month and I am now going to report them, for not receiving goods and also not offering a refund as I have not received the goods. They have an excuse for everything but still no delivery. They are based overseas in the UK just a WARNING don't' waste your money!!

5 août 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Dear Josephine,

We understand your frustration regarding the delay, and we've been actively communicating with you and providing updates throughout the process.

However, before we had the opportunity to resolve the issue, you chose to leave a 1-star review. We would have been happy to work with you on a solution, whether that meant a replacement, reshipment, or another appropriate resolution.

Noté 1 sur 5 étoiles

Review of Vase & Faux flowers from Decovasse

I ordered a vase and faux flower arrangement and the vase was dinted. I contacted the company numerous times to advise, however there seemed to be an issue with them contacting me. Eventually they did get through and have promised me a replacement vase. This is now on the way to me. I am very pleased that they have tried to rectify the issue and look forward to receiving my replacement vase.

30 juillet 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Hi Annie,

Please contact us at contact@decovasse.com . We haven't received any inquiries from you yet.

Once we receive your message, we'll be happy to assist you as quickly as possible.

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