Thanks to all the staff at Delux Bathrooms, especially Sean and Bill, for a very positive experience all round. We had three complete bathrooms to furnish and tile, which meant, a lot of intricate de... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have ordered all my smaller appliances online from deluxbathrooms for the past two years -Taps , toilet roll holders etc . The high end products are always competitively priced . Protective packagin... Voir plus
L'entreprise a répondu
Jack B supported us throughout the process of planning our three dream bathrooms. He was such a huge help guiding us through and sorting us out with extras as we needed them. We are obsessed with our... Voir plus
L'entreprise a répondu
Had an issue with a mirror I brought from them. It was really well packaged, but upon opening I was surprised to discover a big crack down the middle. I was expecting some push back, but they issued... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Ireland's premier destination for premium bathrooms and tiles. Proudly 100% Irish-owned, we bring you Europe's finest bathroom and tile brands at unbeatable prices, ensuring the best value for our customers. With two conveniently located showrooms in Cork and Dundalk with over 40 beautifully curated modern and traditional bathroom displays, enabling you to visualise your dream bathroom with ease. Open 7 days a week, both showrooms are complemented by our online store, ensuring that you can browse and shop at your convenience.
Coordonnées de contact
Irlande
- deluxebathrooms.ie
4,2
Bien
172 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
STEER CLEAR of these there are no words…
STEER CLEAR of these there are no words to describe how bad the service is. They don't deliver items, those they do deliver are incorrectand they just ignore any complaints or requests for correct items to be sent out. If I could give zero stars I would.
1 avril 2026
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you Alfie for the 5 star review. We’re delighted to hear you were happy with our customer service and found delivery reliable. We really appreciate your feedback. Thank you for choosing Deluxe Bathrooms.
Great aftersales and customer service
Had an issue with a mirror I brought from them. It was really well packaged, but upon opening I was surprised to discover a big crack down the middle. I was expecting some push back, but they issued a refund promptly once I sent photos of the damage.
They were also very good in delivering some tiles which I needed quickly which were part of the mirror order, when the mirror was delayed by the manufacturer.
18 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you, Neil, for your lovely review. We’re really sorry about the issue with the mirror and appreciate your understanding — we’re glad we could resolve this promptly. Delighted to hear we could also help by getting the tiles you needed delivered quickly. Thank you for choosing Deluxe Bathrooms.
I took over 2 weeks to receive the tile…
I took over 2 weeks to receive the tile samples. Otherwise was pleased with ease of ordering samples.
23 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Hi Ciara, we apologise for the delay with the samples and are glad to hear you were happy with the quality and ease of ordering. Thank you for your understanding, your feedback helps us continue to improve our service and communication around lead times.
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you very much Rosvaldas for the 5 star review! We’re delighted to hear you had an excellent experience and truly appreciate your support.
Long time for delivery
Happy enough with samples, good quality but I had to take one star down for the long waiting time( almost 4 weeks)
23 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you, Lucia, for your review. We’re delighted you were happy with the samples and apologise for the longer waiting time. We really appreciate your understanding — your feedback helps us continue to improve our service and communication around lead times.
Three bathrooms for a new build
Jack B supported us throughout the process of planning our three dream bathrooms. He was such a huge help guiding us through and sorting us out with extras as we needed them. We are obsessed with our bathrooms, they are the jewels of our home and everyone who visits, compliments them! We purchased everything from Deluxe in Dundalk. The quality of every item from the tiles to the sanitary ware to the hardware is amazing! Our friends and family look forward to visiting to use our ‘hotel bathrooms’ 😂 We are so happy with it all!
1 décembre 2025
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Hi Robyn, Thank you so much for such a lovely review – it truly means a lot to us. We’re delighted to hear how happy you are with your three bathrooms. Jack will be absolutely thrilled to know he could help bring everything together just as you imagined.
Thank you for choosing Deluxe Bathrooms Dundalk and for trusting us with such a special project in your home. Enjoy your beautiful new spaces, and we hope to welcome you back again in the future.
Réponse de Deluxe Bathrooms & Tiling Solutions
Hi Ciaran, We’re very sorry to hear this and sincerely apologise for the inconvenience caused. Unfortunately, the damage occurred during transit with the courier. As soon as this was brought to our attention, we arranged replacements, which have already been sent out to you. Thank you for your patience, and please accept our apologies.
My experience with Deluxe Bathrooms was…
My experience with Deluxe Bathrooms was very positive.The Burlington toilet,basin with stand ,the shower unit and taps were all at a reduced price The goods arrived in perfect condition ,communication about delivery time was excellent .Very happy!
12 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you so much Bettina for your lovely review! We’re delighted to hear you’re happy with your Burlington pieces and that everything arrived in perfect condition, and we’re also really glad the delivery updates and communication made everything smooth for you. Thanks for choosing Deluxe Bathrooms!
Helpful above and beyond
Can't say enough about Deluxe Bathrooms. We were in a pickle and the team, especially Sean, went above and beyond to accommodate a bathtub order. Placed the order on a Monday and the bath was delivered in 7 days. Will be going back for all our bathroom renovation needs!
2 mars 2026
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you Genevieve for your wonderful feedback! We’re delighted Sean and the team could go above and beyond to help, and that your bath arrived so quickly. We look forward to assisting with your renovation again.
Beautiful product
Beautiful product. Quick delivery. All elements to install included with detailed instructions.
9 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you for your lovely review! We’re delighted you’re happy with the product and that the installation was straightforward. Thanks again for choosing Deluxe Bathrooms — we look forward to welcoming you back soon!
Réponse de Deluxe Bathrooms & Tiling Solutions
Thanks so much for your kind words! Delighted you were happy with the price, quality, and quick despatch. We really appreciate your support and look forward to welcome you again in the future!
First time ordering toilet accessories
I recently ordered a few bits from them and had a really good experience.
This was my first time ordering online for toilet accessories and the website was easy to use and they actually had way more options than I expected. Because it was my first time ordering, I had a few concerns about ordering but customer service got back to me fast and were really helpful.
Overall really happy with it and would definitely think of them first the next time.
5 décembre 2025
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you so much, Shruthi, for taking the time to leave such a lovely review!
We’re delighted to hear that your first experience ordering toilet accessories online went smoothly and that you found our website easy to use with plenty of options available. We're also glad our customer service team could quickly answer your questions and put your mind at ease.
We’re thrilled that you’re happy with your experience, and it means a lot that you’d think of us first for future orders. Thanks again for choosing Deluxe Bathrooms — we look forward to welcoming you back soon!
Efficient freindly service
2 mars 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you so much Sheely for your 5‑star review! We're delighted to hear you found our service efficient and friendly. Thanks again for choosing Deluxe Bathrooms! We look forward to welcoming you again in the future!
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you Mary for a your 5 star review! We’re delighted to hear you had an excellent experience with us. Providing great service is what we strive for every day, so your feedback truly means a lot.
Thanks again for choosing Deluxe Bathroooms! We look forward to welcome you again in the future!
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you so much Patrick for the 5‑star review! We're delighted to hear you got a great deal and found us easy to deal with, that’s exactly the experience we aim to deliver. Thanks again for choosing Deluxe Bathroooms! We look forward to welcome you again in the future!
Poor Service
Deluxe Bathrooms and Tiling Solutions advertised an ex display vanity unit for sale on their Instagram five days ago. Rang on two different occasions to say I would take the vanity and offered to pay over the phone or to pay a deposit and was told that I couldn't pay over the phone or reserve it. I was advised that I would have to come to view the item and pay on the day. Rang this morning before making the four hour round trip to but it to see if it was still available and was told it was. When I arrived to view and purchase the vanity I was told that someone had made an offer on it yesterday and that it was gone. Absolutely would not recommend Deluxe Bathrooms & Tiling Solutions.
5 mars 2026
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Hi Rebecca,
We are very sorry to hear about your experience, and we sincerely apologise for the inconvenience and frustration caused. This is certainly not the level of service we aim to provide.
We would really appreciate the opportunity to look into this further for you. Could you please contact us (042) 935 5997 and ask for Marcus from our management team? Alternatively, you can email us your details at sales@deluxebathrooms.ie, and Marcus will get in touch with you directly.
Thank you for bringing this to our attention — we genuinely want to make this right.
Well worth the drive from Dublin
Padraig in the Dundalk showroom was fantastic - great help and advice and really accommodating in getting an item for me on the day I visited to save me another trip.
Great selection and prices, well worth the drive from Dublin
3 mars 2026
Avis spontané
Réponse de Deluxe Bathrooms & Tiling Solutions
Thank you so much for the fantastic review! We’re thrilled to hear that Padraig in our Dundalk showroom was able to help and accommodate your request, saving you an extra trip. It’s wonderful to know that you enjoyed the selection and found our prices worthwhile.
We really appreciate you taking the drive from Dublin and look forward to welcoming you back in the future!
slow, poor communication
Took forever for an incomplete order to come, very poor communication, had to chase for weeks.
26 février 2026
Réponse de Deluxe Bathrooms & Tiling Solutions
Dear John,
Please accept our sincere apologies for the delay with your order.
Unfortunately, the delay was caused by supply issues with our supplier, which resulted in the expected delivery dates being moved several times. This also led to a lack of clear updates from our side while we were waiting for confirmed information from the supplier. We understand that this may have been frustrating, and we regret both the inconvenience caused by the delay and the lack of communication on our part.
We truly appreciate your patience and understanding while we worked to resolve the issue.
Réponse de Deluxe Bathrooms & Tiling Solutions
Hi Orla, We are very sorry to hear that your sample tile arrived damaged. Unfortunately, this appears to have occurred during transit. Please accept our sincere apologies for the inconvenience this has caused. We have arranged for replacement samples to be sent to you, and they are now on their way.
If there is anything further you need in the meantime, please do not hesitate to contact us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.